Located near the train station, Mermaid Ipswich by Marston's Inns offers a charming retreat with a playground for kids and WiFi to stay connected. Indulge in breakfast, unwind at the bar or restaurant, and appreciate the helpful staff who make this inn truly special.
Mermaid, Ipswich by Marston's Inns puts you just a 5-minute drive from Ipswich Waterfront. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
28 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Traveling with children
Playground
Services
24-hour front desk
Facilities
Garden
Terrace
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 8.75 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 20 to February 14:
Bar/Lounge
Dining venue(s)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich
Frequently asked questions
Does Mermaid, Ipswich by Marston's Inns offer free cancellation for a full refund?
Yes, Mermaid, Ipswich by Marston's Inns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid, Ipswich by Marston's Inns?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid, Ipswich by Marston's Inns?
Yes, there's free self parking.
What are the check-in and check-out times at Mermaid, Ipswich by Marston's Inns?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Mermaid, Ipswich by Marston's Inns and nearby?
Mermaid, Ipswich by Marston's Inns has a garden.
Are there restaurants at or near Mermaid, Ipswich by Marston's Inns?
Yes, there's an onsite restaurant.
What's the area around Mermaid, Ipswich by Marston's Inns like?
Mermaid, Ipswich by Marston's Inns is a short 11-minute walk from Portman Road and 13 minutes' walk from Chantry Park.
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Reviews
Mermaid, Ipswich by Marston's Inns Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The air conditioning was a welcome relief in the heatwave and worked great in the rooms. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Food
Breakfast
Pub
Bed
Value
Restaurant
Location
Accomodation Type
Reviews
10/10 Exceptional
Aug 22, 2025
Great service in the pub for check in. Really pleasant staff to welcome us.
Marie
Marie, 1-night trip
8/10 Very good
Jul 12, 2025
Great stay
Nice Pub with nice hotel inside but not connected.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
May 4, 2025
Hotel très plaisant, restaurant avec des plats variés, pub avec un large choix de bierres. Accueil très sympathique.
Nicolas
Nicolas, 1-night trip
10/10 Exceptional
May 10, 2025
Nice
Really nice big room
Lovely carvery at attached pub
Lee
Lee, 1-night trip
10/10 Exceptional
Jun 15, 2025
Very pleased
Derrick
Derrick, 2-night trip
8/10 Very good
May 5, 2025
Very convenient good value hotel just a 20min walk from Ipswich Town centre.
Mark
Mark, 1-night trip
10/10 Exceptional
Apr 17, 2025
Lovely photo great staff in a brill place for football and town
Claire
Claire, 2-night trip
10/10 Exceptional
Jun 29, 2025
The accommodation was excellent. Remind me a bit like premier inn. Beds large and comfy. Very clean rooms and bath. Shower was super. No biscuits. Mention to staff member and gave me a whole pack of digestives. Great stay and great food. A definite return
colin
colin, 1-night trip
10/10 Exceptional
Apr 19, 2025
Excellent all round.
I left some clothes in my room and contacted the staff who were helpful.
Very good stay
John
John, 1-night trip
10/10 Exceptional
Mar 14, 2025
We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Lydia
Lydia, 1-night trip
8/10 Very good
Dec 22, 2024
Give it a go
Great stay and location was good for the football
wears
wears, 1-night trip
10/10 Exceptional
Nov 3, 2023
Amazing
Absolutely amazing place to stay
Ahjaz Ahmed
Ahjaz Ahmed, 1-night trip
10/10 Exceptional
Feb 27, 2025
The location was really handy for Portman Road - three quarters of a mile walk, I would say. Hotel was
Carl
Carl, 2-night trip
4/10 Fair
Apr 8, 2025
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Aug 29, 2024
Excellent room and clean,good location and service
Noureddine
Noureddine, 1-night trip
8/10 Very good
Jun 8, 2025
For the price not brilliant but not bad
For the price bracket I expected a bit more considering breakfast wasn’t included.
I don’t drink tea or coffee and there wasn’t any bottles of water in the room, 2 glasses but no water..
No welcome pack and no timings for breakfast if you decided to have it on the morning like we did.
Beds and bedding were nice and cosy.
Sally
Sally, 1-night trip
10/10 Exceptional
Jun 29, 2023
Everything was wonderful - the staff, the food and the accommodation.
Bryan
Bryan, 2-night trip
10/10 Exceptional
May 11, 2024
Brilliant hotel
Zilvinas
Zilvinas, 1-night trip
8/10 Very good
Jan 6, 2025
Dated but reasonable value
Stay was pleasant. Bit dated but reasonable value for money.
Joanne
Joanne, 1-night trip
10/10 Exceptional
May 26, 2023
Overall a very pleasant stay
Sheila
Sheila, 3-night trip
10/10 Exceptional
Jan 12, 2024
Excellent
Ideally located.
Friendly staff great place to stay.
Verified traveler
3-night trip
8/10 Very good
May 27, 2024
Nice hotel with many shops nearby. Room was just right for a family
Verified traveler
1-night trip
10/10 Exceptional
Jul 22, 2024
Fantastic manager and staff, couldn’t do enough for us, have been before and will certainly go again, definitely recommend this and the food in the pub/restaurant is superb.