When you stay at Arenal Suites Gran Vía, you'll be in a fantastic location, just a 5-minute walk from Gran Via and Plaza de España - Princesa. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and down comforters. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Kitchen
Refrigerator
Laundry facilities
Non-smoking
Air conditioning
Free WiFi
Main amenities (5)
8 smoke-free apartments
Housekeeping once per stay
Air conditioning
Tour/ticket assistance
Bike rental
Feel at home (6)
2 bedrooms
Kitchen
Television
Washer/dryer
Coffee/tea maker
Elevator
The current price is CNY1,162
CNY1,162
CNY1,278 total
includes taxes & fees
Jul 23 - Jul 24
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Apartment, 1 Bedroom (3)
Deluxe Apartment, 1 Bedroom (3)
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
60 sq m
1 bedroom
2 bathrooms
City view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Family Apartment, 2 Bedrooms, City View (2)
Family Apartment, 2 Bedrooms, City View (2)
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
60 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for Business Apartment, 1 Bedroom (6)
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid Principe Pio Station - 19 min walk
Madrid Recoletos Station - 19 min walk
Madrid (XOC-Atocha Train Station) - 29 min walk
Santo Domingo Station - 2 min walk
Callao Station - 3 min walk
Plaza de Espana Station - 6 min walk
Restaurants
Five Guys - 2 min walk
Papizza - 2 min walk
KFC - 1 min walk
Llaollao - 2 min walk
Ella Sky Bar Madrid - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Arenal Suites Gran Vía
When you stay at Arenal Suites Gran Vía, you'll be in a fantastic location, just a 5-minute walk from Gran Via and Plaza de España - Princesa. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and down comforters. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.
Languages
English, Spanish
At a glance
DONE
Property size
8 apartments
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Coffee/tea maker
Toaster
Cookware/dishes/utensils
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Bathtub or shower
Towels provided
Free toiletries
Toilet paper
Hair dryer
Entertainment
43-inch Smart TV
Laundry
Washer/dryer
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Guidebooks/recommendations
Location highlights
In the city center
In the historical district
Things to do
Bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
8 rooms
Fees & policies
Refundable deposits
Deposit: EUR 100 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 9:00 PM and 3:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 20 per night
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid
Frequently asked questions
Does Arenal Suites Gran Vía offer free cancellation for a full refund?
Yes, Arenal Suites Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arenal Suites Gran Vía?
Sorry, pets aren't allowed.
Is parking offered on site at Arenal Suites Gran Vía?
Sorry, there's no onsite parking at Arenal Suites Gran Vía.
What are the check-in and check-out times at Arenal Suites Gran Vía?
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Does Arenal Suites Gran Vía have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Arenal Suites Gran Vía like?
Arenal Suites Gran Vía is in Madrid Centro, a short 2-minute walk from Santo Domingo Station and 8 minutes' walk from Puerta del Sol.
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Arenal Suites Gran Vía Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Apartment
Service staff
Amenities
Luggage
Room
Reviews
10/10
Great place, location was perfect!
Dana
2-night trip
10/10
This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Luz
3-night trip
10/10
The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment.
The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays.
The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there.
We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.
Ximena
7-night trip
10/10
Vero nice place and very good location
Miguel
3-night trip
10/10
Like the area and the apartment. Owner communicated very well.
Glenmda
3-night trip
10/10
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Joan
5-night trip
10/10
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.
JASON B
10/10
Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Danielle
2-night trip
10/10
Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Anna Liza
3-night trip
10/10
Christian was an excellent host.
Alexis
5-night trip
10/10
These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.
Paul
3-night trip
10/10
Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Bill
3-night trip
10/10
I was very glad that the toilets had grab bars for seniors. The apartment was spotless.
Eileen
4-night trip
10/10
This appartment building lies perfect in an alley from Gran Via, near Plaza Callao. Walking distance to most of what you want to see. Very clean appartment, and perfect service by the staff even though I was delayed and arrived in the middle of the night. The only thing I didn’t love was the alley at night, quite dark and a little scary. But otherwise the location is perfect!
Sara
7-night trip
10/10
We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Xianghong
2-night trip
10/10
Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills
Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by
Bed mattresses were of good quality، comfortable and great for good night sleep۔
Not so good points:
WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV
Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔
Fraz
3-night trip
4/10
Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.
Paul
3-night trip
10/10
Fantastic apartment, great location and the people message you direct with clear instructions.
Happily advise this place to other people 😁
Matthew
2-night trip
8/10
Läget var verkligen perfekt. Många restauranger att välja mellan i närheten och precis utanför fanns det en 24h minilivs. Promenadavstånd till shopping och de sevärdheter vi var intresserade av. Det skickades bra self check-in instruktioner. Lägenheten var ren och fin. Enda nackdelen var att det var dålig ljudisolering på ett av sovrummen och vardagsrummet, där det fanns en bäddsoffa, som låg mot stora gatan, så sömnen stördes pga mycket bilar och folk som gick ute och var högljudda varje natt. Väldigt bra med två badrum då vi var 6 pers som delade lägenheten. Hissarna var små men OK, då vi tog trapporna resterande dagar förutom vid in- och utcheckning då vi hade en stor resväska med oss.
Susanne
3-night trip
10/10
Verified traveler
3-night trip
10/10
David
4-night trip
8/10
Localização muito boa, recepção boa , a única coisa que não gostei foi o aquecimento da água dos chuveiros. Éramos 5 pessoas e a água quente acabava .tinha que revezar , tomar banho a noite e outros pela manhã .
Ricardo
4-night trip
10/10
Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.
Maria Isabel
5-night trip
10/10
Located in downtown but still quiet.
Ping
2-night trip
2/10
Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity