Experience Tokyo's vibrant energy at Hotel Comfact, near Tokyo Skytree and the historic Sensoji Temple. Take in panoramic views from the rooftop terrace or enjoy a delicious meal at the on-site restaurant.
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004
What's nearby
Kitchen Town - 9 min walk - 0.8 km
Ueno Park - 11 min walk - 0.9 km
Tokyo National Museum - 12 min walk - 1.1 km
Ueno Zoo - 15 min walk - 1.3 km
Sensoji Temple - 18 min walk - 1.5 km
Getting around
Haneda Airport (HND) - 44 min drive
Narita Intl. Airport (NRT) - 80 min drive
Uguisudani Station - 7 min walk
Asakusa Station (Tsukuba Express) - 13 min walk
Keisei-Ueno Station - 15 min walk
Iriya Station - 4 min walk
Inaricho Station - 12 min walk
Shin-okachimachi Station - 17 min walk
Restaurants
24会館 上野店 - 2 min walk
珈琲紫 - 2 min walk
華府 - 5 min walk
ドトールコーヒーショップ - 4 min walk
麺処 晴 - 3 min walk
About this property
Hotel Comfact
Hotel Comfact features a rooftop terrace and puts you within a 10-minute walk of Ueno Park. Also, Sensoji Temple and Tokyo Skytree are just a 5-minute drive away. Public transportation is just a short walk: Iriya Station is 4 minutes and Inaricho Station is 12 minutes.
At a glance
DONE
Hotel size
88 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Self-serve breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Elevator
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning and heating
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Self-serve breakfast is offered for an extra charge of approximately JPY 1000 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo
Frequently asked questions
Does Hotel Comfact offer free cancellation for a full refund?
Yes, Hotel Comfact does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Comfact?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Comfact?
Sorry, there's no onsite parking at Hotel Comfact.
What are the check-in and check-out times at Hotel Comfact?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Comfact and nearby?
Recommended spots to visit include Sensoji Temple (1 mi) and Tokyo Skytree (2 mi), along with Tokyo Dome (2.3 mi) and Tokyo Imperial Palace (3.1 mi).
Are there restaurants at or near Hotel Comfact?
Yes, there's an onsite restaurant.
What's the area around Hotel Comfact like?
Hotel Comfact is in Taito, a short 4-minute walk from Iriya Station and 19 minutes' walk from Sensoji Temple.
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Reviews
Hotel Comfact Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.2
Location
7.4
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Oct 11, 2024
Friendly and helpful staff
Jmyr
Jmyr, 2-night trip
Verified
10/10 Exceptional
May 20, 2024
Friendly, clean
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2024
Comfortable stay
For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Patrina
Patrina, 2-night trip
Verified
4/10 Fair
Apr 28, 2025
Double room was very small for two people with luggages.
Frances
Frances, 4-night trip
Verified
10/10 Exceptional
Apr 21, 2025
I like it
Jhonatan isac
Jhonatan isac, 2-night trip
Verified
8/10 Very good
Feb 13, 2019
Very nice
The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Keanan
Keanan, 2-night trip
Verified
4/10 Fair
Oct 11, 2024
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Jonathan
Jonathan, 3-night trip
Verified
2/10 Poor
Dec 10, 2024
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
warod
warod, 7-night trip
Verified
6/10 Good
Feb 1, 2023
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Emilie
Emilie, 1-night trip
Verified
2/10 Poor
Mar 11, 2020
It’s a scam, fake room size, very small and dirty.
This hotel is so so so bad. They lie about the room size, is way smaller then they said. Very dark, no light, they try to hide all the dirty things, and it’s a very dusty room. Not user friendly at all, bad design, you have no place to put any clothes inside the toilet. Is a Chinese company anyway. Just think by yourself.
Verified traveler
5-night trip
Verified
2/10 Poor
Sep 16, 2019
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Verified traveler
1-night trip
Verified
6/10 Good
Nov 11, 2025
Ekstremt små værelser. Badeværelset var rent men værelset var beskidt. Lugt ikke så god. Ingen vindue.
Okay hvis man har brug for et billig overnatning. God lokation for Narita lufthavn. Gode senge.
Charlotte
Charlotte, 2-night trip
Verified
8/10 Very good
Sep 20, 2025
離上野車站有點遠
早餐簡單飯店離上野車站15分至20分
YI JUN
YI JUN, 1-night trip
Verified
6/10 Good
May 25, 2025
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.