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Ibis Cúcuta Hotel

3.5 star property
San José de Cúcuta hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

Choose dates to view prices

Located close to Colon Park and Cucuta Museum of Culture, Ibis Cúcuta Hotel is a haven for relaxation. Enjoy dry cleaning services, savor meals at the restaurant, or unwind with drinks at the bar. With free in-room WiFi and express check-out, you'll appreciate the convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Flat-panel TV
The current price is CNY287
CNY287 total
May 29 - May 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 Double Bed

8.8 out of 10
Excellent
(42 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed (Plug & Play)

Superior Room, 1 Double Bed (Plug & Play) | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed (Plug & Play)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 6 min walk - 0.6 km
  • Gobernación Norte de Santander - 6 min walk - 0.6 km
  • Banco de la Republica Cultural Area - 11 min walk - 1.0 km
  • Ventura Plaza Commercial Center - 11 min walk - 1.0 km
  • San Jose Cathedral - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 25 min drive
  • Airport pick-up service

Restaurants

  • ‪Carritos - ‬2 min walk
  • ‪Cusy's Restaurante - ‬3 min walk
  • ‪CesarCreps - ‬5 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Cala Restaurant - ‬2 min walk

About this property

Ibis Cúcuta Hotel

Located just 4.5 mi (7.3 km) from the airport, Ibis Cúcuta Hotel offers pick-up service (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Colon Park and Cucuta Museum of Culture are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Transfers

    • Airport pickup (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Restaurante Ibis Kitchen - Onsite family restaurant.
Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 45000 for adults and COP 25000 for children
  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 83300 per pet, per night

Policies

This property caters to LGBTQ+ guests.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta

ibis Cucuta Opening December 2018 Hotel

ibis Cucuta Opening December 2018 San José de Cúcuta

ibis Cucuta Opening December 2018

ibis Cucuta Hotel San José de Cúcuta

ibis Cucuta Hotel

ibis Cucuta San José de Cúcuta

San José de Cúcuta ibis Cucuta Hotel

Hotel ibis Cucuta

ibis Cucuta (Opening December 2018)

Ibis Cucuta San Jose De Cucuta

Ibis Cúcuta Hotel San José de Cúcuta

Ibis Cúcuta San José de Cúcuta

Ibis Cúcuta

Hotel Ibis Cúcuta Hotel San José de Cúcuta

San José de Cúcuta Ibis Cúcuta Hotel Hotel

Hotel Ibis Cúcuta Hotel

ibis Cucuta

ibis Cucuta (Opening December 2018)

Ibis Cucuta San Jose De Cucuta

Ibis Cúcuta Hotel Hotel

Ibis Cúcuta Hotel San José de Cúcuta

Ibis Cúcuta Hotel Hotel San José de Cúcuta

Frequently asked questions

Does Ibis Cúcuta Hotel offer free cancellation for a full refund?

Yes, Ibis Cúcuta Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ibis Cúcuta Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 83300 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by Ibis Cúcuta Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is COP 50000 per vehicle.

What are the check-in and check-out times at Ibis Cúcuta Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Ibis Cúcuta Hotel and nearby?

Recommended spots to visit include Colon Park (7-min walk) and Cucuta Museum of Culture (8-min walk), along with Gobernación Norte de Santander (8-min walk) and Ventura Plaza Commercial Center (11-min walk).

Are there restaurants at or near Ibis Cúcuta Hotel?

Yes, there's an onsite restaurant, Restaurante Ibis Kitchen.

What's the area around Ibis Cúcuta Hotel like?

Ibis Cúcuta Hotel is in the heart of San José de Cúcuta, a short 11-minute walk from Ventura Plaza Commercial Center and 20 minutes' walk from General Santander Stadium.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast was very good and a highlight of the stay. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Restaurant
Lobby
Location

Reviews

Verified

10/10 Exceptional

The staff was very friendly, polite and helpful, Mrs Katherine is always very kind and professional, great location.
Marco, 4-night trip
Verified

8/10 Very good

Good experience for our guests. The property is good located and did meet my expectations.
Cristian, 1-night trip
Verified

10/10 Exceptional

Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Celia, 1-night trip
Verified

10/10 Exceptional

Excellent hotel, good service. The hotel has restaurant in premises and is very close to nice restaurants.
2-night trip
Verified

10/10 Exceptional

Excelent place yo stay. Location, staff
Jairo, 1-night trip
Verified

10/10 Exceptional

Air conditioner seems to have issues as it was dripping water. But other than that everything is good
Selva, 1-night trip
Verified

8/10 Very good

No view from the double bedrooms, very bad
Rychard, 1-night trip
Verified

8/10 Very good

Nice Hotel, But Check-In Was a Disaster The hotel itself was great—modern, clean, and well-maintained. The rooms and bathrooms were nice, and the breakfast was good. However, the check-in process was a complete mess. We were a group of over 25 people, yet there was only one person handling check-ins. It took over 30 minutes for a second employee to show up, and by then, we had already been waiting far too long. In total, it took over two hours just to get checked in, which was extremely frustrating after a long trip. Once that ordeal was over, the stay was enjoyable, but the hotel really needs to improve its staffing at the front desk.
Carolina, 5-night trip
Verified

10/10 Exceptional

Nice stay
Temir, 1-night trip
Verified

10/10 Exceptional

Everything was excellent
Carlos, 1-night trip
Verified

10/10 Exceptional

It is a beautiful hotel m, everything is near.
Adriana, 1-night trip
Verified

10/10 Exceptional

todo excelente
Josmil, 1-night trip
Verified

10/10 Exceptional

Excelente hotel
TANIA RITA, 1-night trip
Verified

10/10 Exceptional

Everything excellent
Carlos, 1-night trip
Verified

10/10 Exceptional

Great place to stay
Walctor, 1-night trip
Verified

8/10 Very good

Everything was good
Juan Carlos, 1-night trip
Verified

8/10 Very good

Very nice
Carmen, 1-night trip
Verified

10/10 Exceptional

Really good hotel.
Jose, 3-night trip
Verified

10/10 Exceptional

Nice hotel
manuel, 1-night trip
Verified

10/10 Exceptional

My parents say their stay was good, safe and clean
Eliana, 1-night trip
Verified

10/10 Exceptional

Great hotel great price
Jessie, 7-night trip
Verified

10/10 Exceptional

Great place
Rychard, 2-night trip
Verified

10/10 Exceptional

Excelente
Ferney, 1-night trip
Verified

8/10 Very good

Excellent place, Nice people
William, 6-night trip
Verified

10/10 Exceptional

I loved the location
manuel, 1-night trip