Located in the heart of the business district, Hotel Palace Inn offers a tranquil escape with a garden, terrace, and outdoor pool. Unwind at the bar or savor a meal at the restaurant. With free self parking and tour/ticket assistance available to guests.
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
What's nearby
Chiapas Convention Center - 5 min walk - 0.5 km
Plaza Crystal Shopping Mall - 7 min walk - 0.6 km
Cana Hueca Park - 10 min walk - 0.9 km
Joyyo Mayu Park - 13 min walk - 1.1 km
Plaza las Americas Shopping Mall - 5 min drive - 2.2 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 47 min drive
Restaurants
Sanborns - 1 min walk
McDonald's - 2 min walk
Hanasho Galerias Boulevard - 5 min walk
Las Alitas (Galerías) - 2 min walk
Restaurante Mediterráneo - 2 min walk
About this property
Hotel Palace Inn
Enjoy your visit to Tuxtla Gutierrez with a stay at Hotel Palace Inn. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a children's pool, a terrace, and a garden.
At a glance
DONE
Hotel size
83 rooms
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Palace Inn offer free cancellation for a full refund?
Yes, Hotel Palace Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palace Inn?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Palace Inn?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palace Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palace Inn?
Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Palace Inn and nearby?
Hotel Palace Inn has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palace Inn?
Yes, there's an onsite restaurant.
What's the area around Hotel Palace Inn like?
Hotel Palace Inn is a short 9-minute walk from Plaza Crystal Shopping Mall and 15 minutes' walk from Cana Hueca Park.
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Reviews
Hotel Palace Inn Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.6
Location
8.4
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 26, 2025
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Mariesa
Mariesa, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2024
Beautiful and very nice.
It was wonderful and everyone friendly. Had some internet issues-could be better.
resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace.
Only had beer-2 small bottles of red wine, tequila and not much more.
Eileen
Eileen, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Todo excelente
José Manuel
José Manuel, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Good Hotel
Karen Lizbeth
Karen Lizbeth, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2024
Fantastic hotel.
thomas
thomas, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
TODO EXCELENTE
Jarumi
Jarumi, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Super
Jose Migue
Jose Migue, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Yes
William
William, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2025
Excelente
Jared
Jared, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2025
Execelente
Alejandra
Alejandra, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Recomendable
MARIA
MARIA, 3-night trip
Verified
4/10 Fair
Oct 13, 2025
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Leslie
Leslie, 6-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Agradable
Fabian
Fabian, 1-night trip
Verified
10/10 Exceptional
Nov 21, 2024
H
Josue
Josue, 1-night trip
Verified
2/10 Poor
Aug 16, 2025
Ok
Greenfig
Greenfig, 2-night trip
Verified
10/10 Exceptional
May 15, 2026
agradable y tranquilo, amables
Anwar Ivan
Anwar Ivan, 1-night trip
Verified
10/10 Exceptional
May 10, 2026
Tu di muy bien lo recomiendo
Sonia
Sonia, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2026
Muy bonito hotel, muy confortable
MARBELLA
MARBELLA, 1-night trip
Verified
6/10 Good
Apr 5, 2026
No nos dieron habitacion abajo en primera planta a pesar que venian dos personas de la 3ra edad operadas de las rodillas
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Habitación con mucho olor a humedad, la limpieza de los pasillos exteriores no estaba buena, no volvería