Located close to Museum of Ethnology, Sen Grand Hotel & Spa managed by Sen Group offers a serene escape with its poolside bar, spa treatments like facials and massages, and dry cleaning services. Enjoy the on-site restaurant for breakfast, lunch or dinner; take advantage of in-room WiFi; stay active at the gym or unwind at the outdoor pool.
At Sen Grand Hotel & Spa managed by Sen Group, you'll be just a 5-minute drive from West Lake and Museum of Ethnology. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or facials. There's an outdoor pool and a poolside bar, and in-room conveniences include washers/dryers and refrigerators.
At a glance
DONE
Hotel size
90 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Free onsite extended parking
Wheelchair-accessible van parking on site
Onsite parking includes off-street options
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
What to do
Access to nearby outdoor pool
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Full-service spa
Hot tub
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Chef
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages and facials.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 200000 per person
Airport shuttle service is offered for an extra charge of VND 910000 per vehicle (roundtrip, maximum occupancy 7)
Early check-in can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Sen Grand Hotel Hanoi
Sen Grand Hotel
Sen Grand Hanoi
Sen Grand
Sen & Spa Managed By Sen Group
Sen Grand Hotel & Spa managed by Sen Group Hotel
Sen Grand Hotel & Spa managed by Sen Group Hanoi
Sen Grand Hotel & Spa managed by Sen Group Hotel Hanoi
Frequently asked questions
Does Sen Grand Hotel & Spa managed by Sen Group offer free cancellation for a full refund?
Yes, Sen Grand Hotel & Spa managed by Sen Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sen Grand Hotel & Spa managed by Sen Group?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Sen Grand Hotel & Spa managed by Sen Group?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sen Grand Hotel & Spa managed by Sen Group?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Sen Grand Hotel & Spa managed by Sen Group?
Yes, an airport shuttle is available. The charge is VND 910000 per vehicle roundtrip.
What are the check-in and check-out times at Sen Grand Hotel & Spa managed by Sen Group?
Check-in start time: 2:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Sen Grand Hotel & Spa managed by Sen Group and nearby?
Sen Grand Hotel & Spa managed by Sen Group has a spa and an outdoor pool, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Sen Grand Hotel & Spa managed by Sen Group?
Yes, there's an onsite restaurant.
What's the area around Sen Grand Hotel & Spa managed by Sen Group like?
Sen Grand Hotel & Spa managed by Sen Group is in Cau Giay, a short 5-minute walk from Vietnam Museum of Ethnology and 8 minutes' walk from Museum of Ethnology.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sen Grand Hotel & Spa managed by Sen Group Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
6.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 18, 2024
The hotel is in a non-touristy area so good local food stalls, and well located.
Michael
Michael, 6-night trip
Verified
10/10 Exceptional
Mar 18, 2024
Service was fantastic and rooms very clean and spacious
David
David, 1-night trip
Verified
6/10 Good
Oct 12, 2024
The staff are friendly and have a nice smile.
YOSHIKAZU
YOSHIKAZU, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Room and amenities were clean and well kept. Staff were very helpful and polite, even with some staff's lack of English, they assisted very well in providing us the information or items we needed. Room was spacious and matched the photos and description. I found a few items listed that did not exist, e.g. Poolside Bar, but this could be a summer thing (we went in winter). Nice local cafe's close by, as well as some nice eateries a short walk away. Was happy to stay here away from the business of the Old Quarter. Would definitely go back there if I visit Hanoi again. It was a bit out of the way, but short "Grab" ride provided us an easy route to the touristy stuff.
Peter
Peter, 7-night trip
Verified
10/10 Exceptional
Oct 3, 2024
My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience
Aurelie
Aurelie, 8-night trip
Verified
10/10 Exceptional
Jul 15, 2024
Everything is wonderful
They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
Chaehwan
Chaehwan, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2024
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.
Brian
Brian, 1-night trip
Verified
4/10 Fair
Aug 24, 2023
The main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great
Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station.
The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer
The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc.
The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
Lara
Lara, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2025
We liked it very much.I can say perfect and reccomend for everbody
UMIT
UMIT, 2-night trip
Verified
6/10 Good
May 21, 2024
A relaxing get away
Ezekiel
Ezekiel, 5-night trip
Verified
10/10 Exceptional
Feb 20, 2023
The room was clean and comfortable.
TAKUYA
TAKUYA, 1-night trip
Verified
10/10 Exceptional
May 9, 2023
The services is always awesome
They are very polite and the services always awesome..
Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Experience of Sengrand hotel
Hotel is very clean. Employees are very kind.
Blackfast is delicious and many food.
The room is good but Toliet water not go down well.
HAKYONG
HAKYONG, 4-night trip
Verified
8/10 Very good
Jun 9, 2019
괜찮아요.
전체적으로 만족스럽고, 2% 부족한 부분들이 있지만 그런 부분들은 직원들이 친절하게 보완해줍니다. 직원들이 굉장히 친절하고, 조식이 맛있습니다.
SANGSU
SANGSU, 5-night trip
Verified
10/10 Exceptional
Mar 31, 2019
맘에 드는 호텔
미딩에서 10여분 떨어진곳으로 하노이 롯데타워 미딩 중간지점
호텔 컨디션은 최근 지어진 곳으로 나무랄데가 없슴
주변에 괜찮은 카페들이 많이 있으나 출장등이 아니면 하루정도 묶을만한 거리
직원들의 친절함 청결도 좋음
한국어대응 안됨, 영어 베트남어 대응은 완벽
일이 바뻐서 스파엔 못가봤지만 가본사람 얘기론 좋다고 함
조식은 5성급 보단 조금 떨어지지만 맛과 종류는 정말 다양하고 좋음
쌀국수 자체는 조금 비릿하지만 이것저것 첨가해서 먹으면 해장으로 최고~
샤워실 수압도 좋고 컨디션 좋음
미딩쪽이나 중심지에 있으면 이가격으로 부킹 어려울듯
가성비도 그렇고 청결 친절 다 맘에 듬