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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with outdoor pool, near Bocagrande Beach

Choose dates to view prices

Located near Bocagrande Beach, ZiOne Luxury Hotel Cartagena offers a warm welcome with a free breakfast buffet, an outdoor pool, and a rooftop terrace. Connect to WiFi and unwind in the garden or by the poolside bar. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar
The current price is CNY576
CNY576 total
May 25 - May 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | Premium bedding, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | Premium bedding, minibar, in-room safe, soundproofing

Superior Room with living Room - No view

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | Premium bedding, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking - No view

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is CNY652
CNY652 total
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About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Centro Comercial Nao - 3 min walk - 0.3 km
  • Bocagrande Beach - 5 min walk - 0.4 km
  • Rio Cartagena Casino - 5 min walk - 0.4 km
  • Castillo Grande Beach - 11 min walk - 1.0 km
  • El Laguito Beach - 11 min walk - 1.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Restaurante DUNIA - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk
  • ‪Cilantro Cevicheria - ‬3 min walk

About this property

ZiOne Luxury Hotel Cartagena

ZiOne Luxury Hotel Cartagena features a rooftop terrace and puts you within a 5-minute walk of Bocagrande Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 100
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Visual alarms in hallways
  • Closed captioned TV
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 1 stairs to reach property

Room amenities

Be entertained

  • 51-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of COP 9500 per night

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

State tax ID - 900904020-2

Property Registration Number RNT 60221

Also known as

ZiOne Luxury Cartagena

Zione Cartagena Cartagena

ZiOne Luxury Hotel Cartagena Hotel

ZiOne Luxury Hotel Cartagena Cartagena

ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund?

Yes, ZiOne Luxury Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ZiOne Luxury Hotel Cartagena?

Yes, there's an outdoor pool.

Are pets allowed at ZiOne Luxury Hotel Cartagena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at ZiOne Luxury Hotel Cartagena?

Sorry, there's no onsite parking at ZiOne Luxury Hotel Cartagena.

Is airport shuttle service offered by ZiOne Luxury Hotel Cartagena?

Yes, an airport shuttle is available.

What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at ZiOne Luxury Hotel Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.

What is there to do at ZiOne Luxury Hotel Cartagena and nearby?

ZiOne Luxury Hotel Cartagena has an outdoor pool and a garden.

Are there restaurants at or near ZiOne Luxury Hotel Cartagena?

Yes, there's an onsite restaurant.

What's the area around ZiOne Luxury Hotel Cartagena like?

ZiOne Luxury Hotel Cartagena is located near Bocagrande Beach in Bocagrande, a short 3-minute walk from Rio Cartagena Casino and 8 minutes' walk from Castillo Grande Beach.

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Reviews

ZiOne Luxury Hotel Cartagena Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The property is within a 5-minute walk to the beach with many nearby amenities. (5 reviews)
  • The pool area was nice, with a great view, music, and a bar, making for a wonderful experience. (3 reviews)
  • Breakfast was very good with many options and a menu to order from, exceeding expectations. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Beach
Water
Shower
Air conditioning
Amenities

Reviews

Verified

10/10 Exceptional

Breakfast was always fresh and staff were extremely friendly.
Luis, 4-night trip
Verified

10/10 Exceptional

They are very accommodating and friendly. 10/10 recommend.
Sara, 2-night trip
Verified

6/10 Good

Was not luxury, bathroom needs attention, toilet cover or lid was broken , tiles needs to be regrouted, toliet did not flush properly. and they charge to bring a guest, even if you register for two.location was good, for walking to either beaches. Two supermarkets less than two blocks away
PAUL, 7-night trip
Verified

10/10 Exceptional

Great location, cute property, good service.
ALEJANDRO, 2-night trip
Verified

10/10 Exceptional

The staff was amazing!
Luis, 3-night trip
Verified

10/10 Exceptional

Amazing Area and Staff
Jessica, 3-night trip
Verified

10/10 Exceptional

The pool area and clean rooms
Jorge, 4-night trip
Verified

10/10 Exceptional

Super friendly staff
Marta, 1-night trip
Verified

10/10 Exceptional

Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
María Fernanda, 4-night trip
Verified

8/10 Very good

Good hotel, good location

Rooms look nice, rooftop pool is great, location is safe and convenient. Check-In quite late (15:00) and our room was ready til nearly 16:00. Other than that great place to stay and recommendable.
Jens Joachim, 3-night trip
Verified

8/10 Very good

It was a great experience very close to everything.The staff was excellent
JEFFERY, 5-night trip
Verified

10/10 Exceptional

Amazing stay

Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Javier, 2-night trip
Verified

10/10 Exceptional

I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming. My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Dr. KJ, 1-night trip
Verified

10/10 Exceptional

This property was safe, quiet and walking distance to the beach. It was also so convenient.
Luis Angel, 4-night trip
Verified

10/10 Exceptional

Great location & great all around service.

The room was very well kept. The staff was friendly. Service at breakfast was also good. Overall pleasant experience. Easy walk to the beach as well. I would stay there again.
Daniel, 1-night trip
Verified

10/10 Exceptional

The staff was very friendly. Our room had a great view of the city. Overall great time.
Dante M, 3-night trip
Verified

10/10 Exceptional

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Aaron, 2-night trip
Verified

8/10 Very good

Good average stay

It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Jose, 1-night trip
Verified

10/10 Exceptional

Everything was great, the service, cleaning etc.
Roberto, 6-night trip
Verified

10/10 Exceptional

Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Elda, 3-night trip
Verified

10/10 Exceptional

I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
WILLIAM, 2-night trip
Verified

8/10 Very good

I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Alena, 2-night trip
Verified

10/10 Exceptional

We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
catherine, 1-night trip
Verified

10/10 Exceptional

Lit in Cartagena!

My stay was amazing. Thanks so much for the upgrade. The room was incredible and the view was immaculate. Not to mention how helpful and attentive the staff was. I am definitely coming back to stay here. Hands down.
Marvin, 1-night trip
Verified

8/10 Very good

It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Austin, 4-night trip