Enjoy your visit to Erzurum with a stay at Hotel Kervansaray. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 10:00 AM. Other features include a terrace and a garden.
Enjoy your visit to Erzurum with a stay at Hotel Kervansaray. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 10:00 AM. Other features include a terrace and a garden.
All inclusive details
All-inclusive room rates at Hotel Kervansaray are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free (dogs and cats only)
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 2022-25-0018
Also known as
Hotel Kervansaray Erzurum
Kervansaray Erzurum
Hotel Kervansaray Hotel
Hotel Kervansaray Erzurum
Hotel Kervansaray Hotel Erzurum
Frequently asked questions
Does Hotel Kervansaray offer free cancellation for a full refund?
Yes, Hotel Kervansaray does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kervansaray?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Kervansaray?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Kervansaray?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Kervansaray and nearby?
Hotel Kervansaray has a garden.
Are there restaurants at or near Hotel Kervansaray?
Yes, there's an onsite restaurant.
What's the area around Hotel Kervansaray like?
Hotel Kervansaray is a short 8-minute walk from Rüstem Pasha Caravanserai and 10 minutes' walk from Lala Mustafa Pasa Mosque.
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Reviews
Hotel Kervansaray Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
9.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 25, 2025
Nothing fancy but clean and super friendly and helpful staff
Mitch
Mitch, 1-night trip
Verified
8/10 Very good
Feb 24, 2025
good location and worth the money
Dwi
Dwi, 1-night trip
Verified
6/10 Good
Jun 17, 2024
The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and the Wi-Fi didn’t work. I eagerly awaited the morning to leave. However, the breakfast was good.
Anna
Anna, 1-night trip
Verified
8/10 Very good
Sep 17, 2025
Super
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
Jun 18, 2024
Made sure mr motorcycle was parked safely.
steven
steven, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2024
Thanks for everything
Soner
Soner, 1-night trip
Verified
8/10 Very good
Apr 10, 2026
Memnun kaldik
Ahmet
Ahmet, 1-night trip
Verified
8/10 Very good
Apr 8, 2026
Evet
Ozal
Ozal, 1-night trip
Verified
8/10 Very good
Feb 25, 2026
Oda temizdi, personel nazikti. Kısaca fiyat performans diyebiliriz.
Mevlüt
Mevlüt, 3-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Fiyata göre alınan hizmet fazlasıyla yeterli
Giray
Giray, 3-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Resepsiyondaki arkadaşın gülen yüzü ve hoşgörülü tavrı çok memnun etti sağolsun.
berat
berat, 1-night trip
Verified
6/10 Good
Jan 17, 2026
Eski bir otel, kapılar doğru düzgün kapanmiyor, mini buzdolabı kapısı kırık, duş alanı açık perde veya kabin yok, kahvaltılar çok zayıf ve beklemiş,
Ömer
Ömer, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Fiyatına göre çok makul. Çalışanlar kibar ve efendi. Ailece gidilebilir. Çok sıcak kanlılar. Özellikle mutfak kısmındaki agabey çok iyi niyetli ve yardimsever. Kahvaltı alanı kucuk oldugu için insan kötü zannediyor. Ama hem çeşit fazla hem de çok kaliteli ürünler. Hatta sonraki gün baska sehirde daha pahalı ve büyük yerde kaldık. Manzara süper, genişti ama yediğimiz kahvaltilik urunleri cok kotuydu. Yorumlarda kahvaltisi guzel diyenler doğru soylemis. Bina cok eski ve oda icerisindeki esyalar da eskimiş ama bu fiyata daha iyi bir yer bulmanız imkansız. Tavsiye ederim.
Cagri
Cagri, 1-night trip
Verified
6/10 Good
Apr 7, 2025
Tavsiye ederim, Fiyata Göre
fiyatına göre iyi bir otel. Kahvaltısı Güzeldi
Yüksel
Yüksel, 1-night trip
Verified
2/10 Poor
Mar 2, 2025
Biraz daha geliştirebilirsiniz
Odam sigara kokuyordu . Balkon kapısı kilitli değildi önüne masa koyarak uyumak zorunda kaldım . Kahvaltısında siyah zeytinden kıl çıktı . Banyoda ısıtıcı yoktu ve çok soğuktu duş alamadım .
GÖZDE
GÖZDE, 1-night trip
Verified
6/10 Good
Jan 27, 2025
Konum itibariyle güzel fiyat performans oteli.
Semiha
Semiha, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Kayak Konaklaması
Kahvaltısı güzel, temiz konaklama merkezi. Kayağa gitmek için durağa da 5 dk uzaklıkta, merkeze de yakın. Fiyat/performans
Burak
Burak, 5-night trip
Verified
2/10 Poor
Dec 23, 2024
Pas satisfait du tout.
Odeur de cigarette partout. Dans la chambre, dans la salle de bain comme si quelqu'un fumait à côté de vous en permanence.
Pas de prise pour charger nos téléphones. Solution débrancher le frigo, la tv ou le séche cheveux dans la salle de bain ;-)
La douche n'en est pas une, nous n'avons donc pas pu nous doucher.
Check out signalé à 13h... mais à 12h30 on toque à votre porte pour vous demander si vous compter bien sortir.
Petit déjeuner très pauvre. Pas de soupe ni d'oeufs pour nous à 8h40 alors que le service était jusqu'à 10h.
Du thé dans le hall servi toute la journée (ou pas) mais on ne sait pas pour qui. On ne nous y a ni invité ni informé.
Parking signalé mais pas de parking (on trouve d3s solutions dansnla rue tout de même).
Les prix affichés dans le hall de l'hôtel sont moins chers que sur hotels.com ce qui maisse un petit sentiment de s'être fait arnaqué un peu.
Globalement pas satisfait du séjour.
Mustafa
Mustafa, 1-night trip
Verified
8/10 Very good
Mar 10, 2024
Très bien situé
Un établissement très bien situé pour découvrir à pied le centre et ses monuments historiques par exemple. À proximité de la gare ferroviaire et de la navette pour l'aéroport (ou la gare routière).
Hotelin yeri merkezî bir konumdaydı, çalışanlar güler yüzlü ve müşteri memnuniyeti en üst seviyedeydi.Sabah kahvaltısı çeşiti bol ve kaliteliydi.Ben memnun kaldım hotel sahibinin ilgisi ve alakası içinde ayrıca teşekkür ederim.Gitmenizi tavsiye ederim.
Sebahattin
Sebahattin, 1-night trip
Verified
10/10 Exceptional
May 7, 2023
Bardzo dobry
Dobra relacja ceny do jakości, dobre polożenie, smaczne śniadanie. Blisko do autobusu do Ani.
Marcin
Marcin, 1-night trip
Verified
4/10 Fair
Jan 20, 2022
Temizlik yok...
Çalışanlar ilgiliydi ancak 10 da gittim oda boşalmadı 12 de gelin dediler karda kışta disarda dolaştım. 12 de geldim hala boşalmamış. çalışan müşterimize odayi boşalt diyemeyiz diyor ne saçma. Neyse boş daha küçük bir oda varmış ona razı oldum. İçerisi çok kötü perdeler kirden resmen kararmış pencere önleri toz içinde. Havlular çok kötü kokuyor. Kahvaltısı iyiydi.
Mustafa
Mustafa, 1-night trip
Verified
8/10 Very good
Jul 25, 2021
Erzurum gezimiz
Otel tam şehrin göbeğinde istediğiniz yere yürüme mesafesinde, sadece uzak mesafelere araba ile gidiyorsunuz. Oteldeki çalışanlar güler yüzlü, kahvaltı açık büfe olması doyurucu, bu fiyata kalınabilecek güzel bir otel. Sadece eksiklik odada gerekli eksilen malzeme varsa sorulmalı, ortak tuvalette malzeme eksikliği yani peçete yok, kettle tarzı malzeme olmalı, duşa kabin olmalı nedenmi su etrafa sıçramaması için. Genel olarak uygun fiyatlı olması, Güler yüzlü olmaları, Kahvaltı açık büfe çeşit az olsada, merkeze çok yakın olması benim için yeterlidir. 10 üzerinden 8 hak ediyor.