6/10 好
2025 年 7 月 19 日
Not so decent trip
We arrived at 1:30pm and asked if early check in was available, and they said no, which is expected. I returned two hours (3:30) later and the room was still not clean, nor ready for check in. I called an hour after that and was told since I’m on the property to check in in-person. I returned and the room was not ready until around 6:30. Very dissatisfied. The room view was beautiful, but the room had roaches, no one came to clean the room, we had no fresh towels and more. The best part of this trip was the beach, the water park with the lazy river and the pool attached to the hotel. A few workers were nice, but not helpful. We would not stay there again, nor would I recommend anyone.
Arndray
Arndray,4 晚家庭旅行
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