When you stay at Almaty Hotel, you'll be in a great location, within just a 10-minute walk of Almaty Opera House and Zenkov Cathedral. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, National Museum of Kazakhstan and Almaty Zoo are just a 5-minute drive away. Public transportation is close by: Almaly is just 2 minutes by foot.
28 Panfilov Heroes Memorial Park - 10 min walk - 0.9 km
Panfilov Park - 16 min walk - 1.3 km
MEGA Park - 2 min drive - 2.3 km
Getting around
Almaty (ALA-Almaty Intl.) - 31 min drive
Almaty Station - 11 min drive
Almaly - 2 min walk
Airport shuttle (surcharge)
Restaurants
Harat's Pub - 3 min walk
Solid Ala - 3 min walk
Aiza - 6 min walk
Афиша - 3 min walk
Щука Бистро - 6 min walk
About this property
Almaty Hotel
When you stay at Almaty Hotel, you'll be in a great location, within just a 10-minute walk of Almaty Opera House and Zenkov Cathedral. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, National Museum of Kazakhstan and Almaty Zoo are just a 5-minute drive away. Public transportation is close by: Almaly is just 2 minutes by foot.
At a glance
DONE
Hotel size
200 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Conference space (753 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Facilities
1 building/tower
ATM/banking
Bicycle parking
Spa services
At least 80% of food locally-sourced
At least 80% organic food
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Roll-in shower
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Room amenities
Be entertained
42-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Pillow menu
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Lobby Bar - Onsite lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6000 for adults and KZT 6000 for children
Airport shuttle service is offered for an extra charge of KZT 20000 per vehicle (one-way, maximum occupancy 8)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for KZT 11000 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 060140000420
Also known as
Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty
Frequently asked questions
Does Almaty Hotel offer free cancellation for a full refund?
Yes, Almaty Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Almaty Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Almaty Hotel?
Yes. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Almaty Hotel?
Yes, an airport shuttle is available. The charge is KZT 20000 per vehicle one-way.
What are the check-in and check-out times at Almaty Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Almaty Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Almaty Hotel and nearby?
Almaty Hotel has spa services.
Are there restaurants at or near Almaty Hotel?
Yes, there's an onsite restaurant, Lobby Bar.
Does Almaty Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Almaty Hotel like?
Almaty Hotel is in Almaly District, a short 2-minute walk from Almaly and 4 minutes' walk from Almaty Opera House.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Almaty Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.4
Location
8.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 19, 2025
Good place and good price.
Xiaomei
Xiaomei, 4-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Great location , great view from the room , great renovation
Zarina
Zarina, 1-night trip
Verified
8/10 Very good
Oct 28, 2024
Not really top rate, but location is great.
Cynthia
Cynthia, 10-night trip
Verified
8/10 Very good
Dec 16, 2024
The Property is good and location in the main attraction.
You can eat Indian food at Spice Mantra which is 15 min walk from the hotel.
Amit
Amit, 4-night trip
Verified
10/10 Exceptional
May 16, 2024
Recommended!
Nice Hotel in the city centre. Amazing view of the mountains. Clean and big rooms. Huge shower. Gentle Staff.
I recommend it!
BERTONASCO
BERTONASCO, 2-night trip
Verified
6/10 Good
Apr 1, 2026
Hotel is dated. Staff not friendly.
Clara
Clara, 4-night trip
Verified
8/10 Very good
Sep 15, 2025
Almaty Hotel
Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over.
Didn’t have breakfast.
Great location
Rhys
Rhys, 2-night trip
Verified
10/10 Exceptional
May 28, 2023
Well priced central clean and modern hotel
Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Li Qi
Li Qi, 2-night trip
Verified
8/10 Very good
Oct 5, 2025
Basic close to Tselliny
Elif Defne
Elif Defne, 1-night trip
Verified
2/10 Poor
Jun 7, 2024
Do yourself a favour and stay elsewhere in Almaty
Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
Verified traveler
2-night trip
Verified
6/10 Good
Jun 15, 2024
Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Jeffrey
Jeffrey, 3-night trip
Verified
10/10 Exceptional
May 13, 2026
Hôtel idéalement situé
Le hall d’entrée pourrait être amélioré mais une fois dans les chambres: elles sont magnifiques !
D’une propreté irréprochable
La chambre est fonctionnelle
Moderne et bien décorée
Le petit déjeuner est exceptionnel
Le personnel accueillant et professionnel
Je recommande cet hôtel les yeux fermés
Dai
Dai, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Her şey mükemmel odalar temiz
Fatih
Fatih, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2026
음식이 다양하고 한글 안내도 있어 좋습니다.
Taewon
Taewon, 3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Habitación de buen tamaño y muy bien equipada. Hotel muy bien ubicado.
Alejandro
Alejandro, 4-night trip
Verified
8/10 Very good
Nov 3, 2025
Veldig ren og ordentlig hotellrom.
Dillnia
Dillnia, 4-night trip
Verified
6/10 Good
Jun 25, 2025
Kämmen um 12 Uhr, um 14 Uhr Zimmer war immer noch nicht fertig. Mit etwas Druck haben wir eine Zimmer bekommen. Um 16 Uhr dann umgezogen in gebuchten zwei Zimmer Apartment. Speisesaal ist nicht Behinderten geeignet , Treppe keine Aufzug!
Eugen
Eugen, 4-night trip
Verified
10/10 Exceptional
May 12, 2024
넓고 깨끗
sung ho
sung ho, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2020
Мой первый раз в Алмате
Все было о тлично.
Все понравилось.
А самое главное люди , отзывчивые и доброжелательные.
Завтраки супер, особенно омлеты!
Спасибо за гостеприимность!
anna
anna, 4-night trip
Verified
10/10 Exceptional
Feb 22, 2020
Stay in Almaty hotel
호텔 위치가 너무 좋았고, 시설도 참 좋았습니다.
Sangik
Sangik, 1-night trip
Verified
8/10 Very good
Feb 11, 2020
가성비 좋았습니다
시설도깨끗하고 편안했습니다
Verified traveler
5-night trip
Verified
8/10 Very good
Feb 11, 2020
가성비 좋았습니다
시설도깨끗하고 편안했습니다
Verified traveler
5-night trip
Verified
8/10 Very good
Feb 11, 2020
가성비 좋았습니다
시설도깨끗하고 편안했습니다
Verified traveler
5-night trip
Verified
8/10 Very good
Feb 5, 2020
flexibility and service, location, space, it would be good if bathroom was better
Maks
Maks, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2020
Great accommodation choice for Almaty
This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!