Experience the serenity of Twin Lakes Hotel, where an outdoor pool and tranquil garden await. Stay connected with in-room WiFi, unwind at the poolside bar or enjoy a game of billiards.
When visiting Laurel, Twin Lakes Hotel - near Tagaytay is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
At a glance
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Hotel size
122 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Private dining
24-hour room service
Water dispenser
Traveling with children
Lifeguard on site
What to do
Mountain biking
Pool table
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Vineyard
Wine tasting room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
52-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Special features
Spa
L'Uva Vineyard Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Fees & policies
Refundable deposits
Deposit: PHP 2000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 950 for adults and PHP 425 for children
Pets
Service animals exempt from fees
Pet deposit: PHP 5000 per stay
Pets are allowed for an extra charge of PHP 2000 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel Laurel
Frequently asked questions
Does Twin Lakes Hotel - near Tagaytay offer free cancellation for a full refund?
Yes, Twin Lakes Hotel - near Tagaytay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Twin Lakes Hotel - near Tagaytay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Twin Lakes Hotel - near Tagaytay?
Yes, cats and dogs are welcome. There's a charge of PHP 2000 per accommodation, per stay, and there's also a deposit of PHP 5000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Twin Lakes Hotel - near Tagaytay?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Twin Lakes Hotel - near Tagaytay?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Twin Lakes Hotel - near Tagaytay and nearby?
Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Twin Lakes Hotel - near Tagaytay also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Twin Lakes Hotel - near Tagaytay?
Yes, there's an onsite restaurant.
Does Twin Lakes Hotel - near Tagaytay have any outdoor private spaces?
Yes, every room features a balcony.
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Reviews
Twin Lakes Hotel - near Tagaytay Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Food
View
Service staff
Cafes
Amenities
Reviews
Verified
10/10 Exceptional
Jan 19, 2026
Very professional staff, very clean room and beautiful view.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
It was an excellent stay. The staff are accommodating and responds quickly. We got to enjoy the amenities, which are very easily accessible, no hassle at all. The rooms were spotless and esthetic.
Cris Jensen
Cris Jensen, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
They have a great Spa. Dining options is also good
Rosario Felisa
Rosario Felisa, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Easy and fast check in and check out
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2023
Beautiful area with amazing views. Great service.
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Sep 13, 2023
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Jose
Jose, 1-night trip
Verified
8/10 Very good
Jan 2, 2024
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Shirley
Shirley, 1-night trip
Verified
8/10 Very good
Nov 21, 2024
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
LEVY
LEVY, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Great hotel👍
Ruthelma
Ruthelma, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Enjoyed our stay inspite of the bad weather
RACHEL
RACHEL, 2-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Great view of Taal volcano and lake.
Buffets are ordinary but desserts are very good.
Mark
Mark, 3-night trip
Verified
8/10 Very good
Dec 31, 2025
This is an amazing hotel that has terrible food in the Twin Lakes Cafe restaurant inside. Couldn't finish our food (tasted and looked undercooked) and mixed drinks we ordered tasted bland and watered down, sadly we instead had to just pay to leave for another restaurant. If the food was better this would be an amazing spot.
Ronald
Ronald, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Friendly, Accommodating Staff One of the biggest pluses. The hotel is nestled among greenery and vineyards, giving it a countryside escape feel even though you’re not too far from the city. The European-inspired architecture of the lobby, wide glass windows, terraces, and the landscaped surroundings add to its charm. Rooms offer a view of Taal Lake.
Erwin
Erwin, 3-night trip
Verified
10/10 Exceptional
Dec 29, 2022
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
John
Verified
10/10 Exceptional
Feb 23, 2023
peaceful. relaxing.panoramic view of the surrounding
Josephine
Josephine, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2019
Pleasant Experience
It was a pleasant experience in staying in Twin Lakes. However, the hotel is not yet fully completed, so expect to hear loud noises coming from people who are still working to complete the construction of the hotel, and this I find very disturbing since I have a 7 months old baby who has a very sensitive ear with noises. You would also smell of the newly paint on some part of the Hotel. But overall it was a nice experience because of the comfort of the Bed, view, food and the pool!
Carmie
Carmie, 1-night trip
Verified
4/10 Fair
Sep 14, 2023
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Gladiola
Gladiola, 1-night trip
Verified
6/10 Good
Jan 5, 2023
Good potential
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Stephen
Stephen, 3-night trip
Verified
8/10 Very good
Jan 22, 2026
Super godt hotel, pænt, rent og sødt personale
morten
morten, 3-night trip
Verified
10/10 Exceptional
Mar 29, 2022
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Charisse Jen
Charisse Jen, 2-night trip
Verified
8/10 Very good
Dec 15, 2021
Excellent location w marvelous view, clean room and very good service.
Gaspar Jr
Gaspar Jr, 1-night trip
Verified
8/10 Very good
Oct 6, 2021
Long waits to check in
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!
Verified traveler
2-night trip
Verified
8/10 Very good
Feb 28, 2021
Made me a believer!
The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out.
They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience.
Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ).
I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :)
Thank you all and stay safe.
Verified traveler
2-night trip
Verified
6/10 Good
Nov 2, 2020
The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views.
The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already.
On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour.
We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options.
We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation.
Verified traveler
2-night trip
Verified
8/10 Very good
Oct 29, 2020
Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing