The garbage in the toilet fell on the ground .no clean.
JIAWEN
JIAWEN,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Honesty to the point, everything is perfect
Khaled
Khaled,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Hotel manager, Dennise was above and beyond while our stay at this property. She was extremely friendly and super super sweet to make sure that we had an amazing experience. Even the food was exceptionally good at their restaurant. The room conditions could be better, but I’m definitely coming back for another. Stay soon at this hotel just because of her.
Sapna
Sapna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 25 日
Theresa
Theresa,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 24 日
Not the experience I expected for a deluxe stay
I stayed in a King Deluxe room with an ocean view overlooking the pool. Unfortunately, several issues impacted my experience. The blinds in the room did not work, preventing me from fully enjoying the view. The hair dryer was broken, and despite calling the front desk, no replacement was provided. I also requested a late checkout, but it was not documented, which led to housekeeping repeatedly knocking and intruding during my work calls. These service lapses were disappointing and fell short of expectations for this level of accommodation.
Jessica
Jessica,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Nick at the check in desk was excellent!
Debbie
Debbie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
I absolutely loved my stay at the Mar Monte in Santa Barbara. It's a beautiful resort but the service is what makes it.
The Air Conditioning in my room was not working. Grant at the front desk sent over a maintenance technician immediately.
As the issue could not be fixed, Grant apologized as it would be a downgrade but offered me a different room.
We accepted and were so comfortable for the rest of our stay.
Later that day
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
It was very enjoyable but a bit on the expensive side
carl
carl,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Great location and service, outdated furniture
Great service and location, but the age of the furniture in the room made it slightly musty and less comfortable than it should have been for a 4-star hotel.
Casey
Casey,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
Great location but not worth the price
Power was out on the first night of stay - super annoying and had to switch hotels. Upgraded our room so we weren’t staring out at the parking lot ( most rooms do) and the room was stark bare with 1 odd picture adorning the walls and only decaf coffee in the room
Eric
Eric,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Mohamad
Mohamad,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
Mildew smell
We were initially put in a room in building 1 which smelled like mold and mildew. Upon complaining about the strong odor we were moved to building 3 which was better. However, still a slight mildew odor. The pool is small and overcrowded. Great location across from the beach and the staff was accommodating.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 31 日
It was out third time here and a great hotel but this time we paid extra for the "ocean view" room which ended up being above the pool with an obstructed ocean view. The kids and music at the pool kept us awake from 7am to 10pm and was not relaxing at all. Definitely not worth the extra money for the upgrade and had us leaving very disappointed
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 20 日
I am disappointed that my stay was not credited to my World of Hyatt account #
572948698X Stephen Calabrese
Hotels.com or Hyatt needs to correct this problem.
Stephen
Stephen,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
Michael
Michael,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Just shy of perfect
Our room was quite comfortable it had the perfect space and furniture.
We stayed in the main building and enjoyed the charm, pool and bikes.
I typically will not stay in hotels rated good but the reviews were mixed with complimentary tones.
The hotel is just shy of being excellent. Mostly, the linens are tired and need replacing as well as more provided. The robes were both small and lacking luster, if they fit we would not have worn them. The towels were not hotel towels, including pool towels. Our room had one glass provided, I had brought my own and assumed when cleaned that would change but no other glasses were delivered. The garbage can and tissue holder were peeling plastic. One of the under side tables had a malfunction tripping light.
I would recommend the hotel and the location. Covina and Reunion Food and kitchen were great finds in a short walking distance. The hotel drinks and breakfast food were yummy.