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Hotel Metropole

3.5 star property
Historic hotel with restaurant, near Rue Neuve

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In the heart of historic Brussels, Hotel Metropole offers a unique blend of elegance and convenience. With a charming terrace, on-site car rentals, dry cleaning/laundry services, and free in-room WiFi this hotel is perfect for exploring the city. Unwind at the bar or stay active at the gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Connecting rooms available
  • Parking available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 11 meeting rooms
  • Airport pick-up service
  • Train station pick-up service
  • Terrace
  • Air conditioning
  • Car rentals on site

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room

1 bedroom, minibar, in-room safe, desk

Privilege Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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Hotel le Dixseptième
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9.2 out of 10, Wonderful, 552 reviews
The price is CNY1,424
CNY1,544 total
includes taxes & fees
Dec 14 - Dec 15
Hotel le Dixseptième
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About the neighborhood

Map
31 Place de Brouckere, Brussels, 1000

What's nearby

  • Rue Neuve - 1 min walk - 0.1 km
  • St. Catherine's Square - 3 min walk - 0.3 km
  • Brussels Christmas Market - 4 min walk - 0.4 km
  • La Grand Place - 7 min walk - 0.7 km
  • Manneken Pis Statue - 10 min walk - 0.9 km

Getting around

  • Brussels Airport (BRU) - 35 min drive
  • Antwerp (ANR-Antwerp Intl.) - 65 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 72 min drive
  • Brussels Central Station - 11 min walk
  • Brussels-Congress Station - 11 min walk
  • Brussels-North Station - 15 min walk
  • De Brouckere Station - 2 min walk
  • Bourse-Beurs Station - 6 min walk
  • Sainte Catherine-Sint Katelijne Station - 7 min walk
  • Airport pick-up service
  • Train station pick-up (surcharge)

Restaurants

  • ‪Black & White - ‬2 min walk
  • ‪Continental - Creative market, hub & café - ‬2 min walk
  • ‪La Lunette - ‬3 min walk
  • ‪Vitalgaufre - ‬2 min walk
  • ‪Seasons - ‬2 min walk

About this property

Hotel Metropole

Hotel Metropole offers a great location, putting you within just a 10-minute walk of Brussels Christmas Market and La Grand Place. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this historic hotel include a snack bar/deli and a terrace. The property is just a short walk to public transportation: De Brouckere Station is 2 minutes and Bourse-Beurs Station is 6 minutes.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 3:00 PM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 27 per day)
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 11 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1895
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fee & policy details

Refundable deposits

  • Deposit: EUR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge of EUR 75 per room
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Valet parking costs EUR 27 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Metropole Brussels
Metropole Hotel Brussels
Hotel Metropole Brussels
Metropole
Metropole Hotel
Hotel Metropole Hotel
Hotel Metropole Brussels
Hotel Metropole Hotel Brussels

Frequently asked questions

Does Hotel Metropole offer free cancellation for a full refund?

Yes, Hotel Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Metropole?

Yes. Valet parking costs EUR 27 per day.

Is airport shuttle service offered by Hotel Metropole?

Yes, a shuttle from the airport to the hotel is available. The charge is EUR 75 per room.

What are the check-in and check-out times at Hotel Metropole?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Hotel Metropole?

No, this hotel doesn't have a casino, but Grand Casino Brussels (4-min walk) is nearby.

What is there to do at Hotel Metropole and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Hotel Metropole?

Yes, there's an onsite restaurant.

What's the area around Hotel Metropole like?

Hotel Metropole is in Lower Town, a short 2-minute walk from De Brouckere Station and 6 minutes' walk from Brussels Christmas Market.

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Hotel Metropole Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Bel hôtel

Bel hôtel historique au centre de Bruxelles hall d’entrée superbes bon petit déjeuner beaucoup d’attente pour check in et intrusion dé mendiants dans l’hôtel et difficile de le signaler par téléphone à la réception car pas de réponses, chambre grande et spacieuse
daniele, 3-night trip

8/10 Very good

Buon hotel!

Ottima esperienza. Hotel comodo e ottimo rapporto qualità prezzo
Beatrice, 4-night trip

8/10 Very good

Ottimo!

Mi sono recata a Bruxelles per lavoro. Ottimo rapporto qualità prezzo e location molto comoda e centrale
Beatrice, 4-night trip

2/10 Poor

Definitely not a 5star hotel

I booked the privilege room online, but when I arrived, the room offered to me is quite different with the pictures showed in the website. I doubt they gave me a basic room instead but when I asked them in the reception, no one sloved my question. One guy only ask me whether I need to call the manager, but when I said yes, no one contact me then
Jianing, 2-night trip

8/10 Very good

Classically stylish and affordable, in a great location.
Ian, 3-night trip

4/10 Fair

The hotel of 2 half’s

A hotel of 2 half’s. Initially we were put in the left side of the hotel in a large room which was very dated and needed redecorating. The noise above kept us awake all night, very loud voices and banging, the room was also extremely hot. We asked to move and the reception staff put us in the right side of the hotel. A different world, lovely decoration, quality room with working heat controls. Hospitable staff but you would have to be careful which side of the hotel you were put on.
Katie, 2-night trip

8/10 Very good

Great staff - lovely hotel highly recommended
alex, 2-night trip

6/10 Good

Terrible breakfast

Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.
Alice, 3-night trip

10/10 Exceptional

記念になる宿泊

家族で宿泊しました。ヨーロッパ周遊の中で最高のホテルでした。宮殿のようだと家族で大喜び、グランプラスにも近く、雰囲気も最高でした。お世話になりありがとうございました。
MAKOTO, 1-night trip

8/10 Very good

A classic looking building and atmosphere give you a sense of an old-world feel. I ordered a large room on the 6th floor and had a balcony.
3-night trip

6/10 Good

This hotel is very beautiful and my room was large, clean and quiet. But I paid extra for the breakfast which was a huge disappointment. Powdered eggs, low quality food, and when I said this to the reception when check in out I received a very cold (somewhat rude) response. I would highly recommend not having the breakfast at the hotel, and instead eat at The Avocado Show or Peck 47 (very close to the hotel and delicious breakfasts).
2-night trip

10/10 Exceptional

A beautiful hotel with the most fabulous Art Nouveau elevator. The rooms are updated with very nice bathroom fixtures.
Cori, 2-night trip

2/10 Poor

This is not a 5-stars hotel!

It spent an hour to check in because they gave a wrong room key, lucky, the room is untidy and peoples are still occupied, and the type of the room is not the one that I was booked. There is no tea/coffee maker in room, it is not the same standard of 5-stars hotel. When I was check out, I paid the city tax by cash (EURO$22), I did not have the change and a receipt, and told them please don't charge to my credit. After a week, I found Euro$21.2 is charged to my Credit card. I wrote an email and message via facebook yesterday, but there is no respond! Is it a 5 stars hotel service? I have noticed that "for any urgent matter, please contact: fo@metropolehotel.be"", but, there is still no reply! For the person in charge of this hotel, if they receive my comment, please leave a name, tittle, and email to handle my complaints.
shu lok malik, 5-night trip

6/10 Good

De kamers zijn oud, niet goed onderhouden en totaal niet wat je verwacht van een 5-sterren hotel. De foto's zijn waarschijnlijk genomen in 1930 want alles is oud. Laat je niet misleiden door de foto's van de kamers. Bij navraag leerden wij dat er maar enkele kamers zo uitzien. Er lag geen stof op de kamer en het bed was schoon. Daar was ook alles mee gezegd. Er zat overal schimmel in de badkamer, en kwam een verschrikkelijke putlucht uit de wasbak. Door de kamer heen lagen losse elektriciteitskabels. Op het balkon hing een halve schotel boven de deuropening. Het personeel was vriendelijk maar vertelde ons weinig te kunnen doen aan de staat van de kamer. Zo was het nu eenmaal.
1-night trip

10/10 Exceptional

1番安い部屋でしたが、部屋の中もクラシックで可愛くて良かったです。 タオル、ヘアドライヤー、ボディソープ、シャンプーはあります。 スリッパ、歯ブラシ、バスローブはありません。 チェックアウト後に荷物を預かって貰った際、パリで購入したバターは冷蔵庫に入れて預かってくれました。 とてもクラシックな装飾が豪華な分、古さはありますが清潔です。 アクセスは観光には問題なく徒歩で移動できますがブリュッセル南駅からは地下鉄で4駅、中央駅からは徒歩12.3分です。
1-night trip

8/10 Very good

Received an excellent level of service from Andrea on the front office reception desk in resolving the issues with our booking which expedia had failed to address
3-night trip

10/10 Exceptional

ブリュッセルではこのホテルをぜひすすめたい！歴史があり、サービスも十分良い
Tomomitsu, 1-night trip

8/10 Very good

BIEN SITUE

Endroit agréable pour visiter Bruxelles à pied La chambre qui apparaît en photo sur le site de réservation ne correspond pas à celle qui vous est attribuée ! Côté décevant ! Mais c'est récurrent sur les différents sites de réservation !!!!
MICHEL, 4-night trip

10/10 Exceptional

When we stayed here in 2017, it was in a great location, plus we got two free beer with the room. The restaurant in the hotel was also great!
3-night trip

4/10 Fair

No es un hotel 5 estrellas jamas !!! Lobby arquitectónicamente lindo pero con luz pobre !!nada q ver el hotel con las fotos !!! un timo total todo descuidado mi habitación alfombra sucia y olor desagradable los lavamanos completamente tapados tenías q ocuparlos con un hilo de agua y el plomero jamás llegó para solucionarlo no era para nada lo q esperaba y menos después de ver las fotos así q para nada fiarse q de las fotos a la realidad y las 5 estrellas es otra cosa en la realidad decepción total
Jose, 3-night trip

4/10 Fair

Nun zum dritten Mal die Bewertung: Empfang okay, Äußerlichkeiten im Hotel z.b. Foyer, gastraum gut bis sehr gut. Das Zimmer ein Horror! im Badezimmer hat die Steckdose nicht funktioniert, keine Rasur, keine Frisur. Die Heizung im wohnraum war kaputt. Dafür wurde generöse Weise ein kleiner Heizkörper dahingestellt. Die Tür vom Badezimmer war nicht zu schließen. Leider Gottes auch nicht die Tür zum kleinen Balkon. Erfolgt bei 0 Grad in der Nacht wir haben uns den.... Abgefroren! diese Tür war absolut nicht zu schließen! Des weiteren waren viele Sachen angeschlagen die holzverkleidung und so weiter, die wollen aber angeschlagen. Der teppichboden hatte bessere Jahrzehnte gesehen. Kurz gefasst der reiseprospekt Aspekt bezüglich Jugendstil wird erfüllt. Die Zimmer sind hier doch unter aller Kanone. Schade ums Geld! nicht empfehlenswert. Aber gehen Sie gerne mal hin um einen Kaffee zu trinken ein belgisches Bier zu trinken oder etwas zu essen, das mag besser sein! Ich war jetzt schon zweimal da und bin zweimal reingefallen! Uns langt es! Und ich hoffe dass zumindest diese Rezension ankommt
Anna, 2-night trip

10/10 Exceptional

広い部屋で満足しました。 歴史がある建物の為、綺麗ではありませんでしたが雰囲気があり良かったです。 チェックインの時にハウスキーピングが終わっておらず待たされたのは残念でした。 スタッフの方は親切で大変良かったです
1-night trip

10/10 Exceptional

Brussels Christmas Market

Really enjoyed our stay comfortable rooms well equipped bathroom clean tidy Hotel staff friendly and helpful
paul, 2-night trip

4/10 Fair

Very average

Rooms were not great and not as good as it looks in the photos. Rooms are very basic and like a 3 star hotel. Bed was not comfortable. There were stain on the carpet. Our room wasn't cleaned until i had asked reception at 6pm. Overall i would say it was a 3 star experience.
2-night trip

2/10 Poor

It is a grand old hotel, but run down. Not maintained, nor remodeled, service below any acceptable level.Understaffed.
architect, 4-night trip