Experience the vibrant spirit of Palmas in Vivence Suites Hotel Palmas, where modern comforts meet nature. Unwind by the outdoor pool or let go with a steam room session. Take advantage of free breakfast buffet and WiFi to fuel your day while exploring Plano Diretor Sul.
Lot13 Q.201 Sul Avenida Joaquim Teotonio, Palmas, Tocantins, 77001-036
What's nearby
Shopping Palmas Mall - 7 min walk - 0.6 km
Sunflower Square - 9 min walk - 0.8 km
Memorial Coluna Prestes - 10 min walk - 0.9 km
Araguaia Palace - 14 min walk - 1.2 km
Espaco Cultural de Palmas - 14 min walk - 1.2 km
Getting around
Palmas (PMW-Brigadeiro Lysias Rodrigues) - 44 min drive
Terminal Multimodal de Palmas - Porto Nacional Station - 28 min drive
Restaurants
Havana's Café & Tabacaria - 14 min walk
Burger King - 7 min walk
Praça de Alimentação - Palmas Shopping - 7 min walk
Mercatto Mall - 9 min walk
Jacinta Buffet e Restaurante - 7 min walk
About this property
Vivence Hotel Palmas
When visiting Palmas, Vivence Hotel Palmas is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a sauna, and a steam room. Fellow travelers love the overall property condition.
At a glance
DONE
Hotel size
51 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch Smart TV
Netflix
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of BRL 80 (subject to availability)
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 70 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Also known as
Vivence Suites Hotel
Vivence Suites Palmas
Vivence Suites
Vivence Suites Palmas Palmas
Vivence Suites Hotel Palmas Hotel
Vivence Suites Hotel Palmas Palmas
Vivence Suites Hotel Palmas Hotel Palmas
Frequently asked questions
Does Vivence Hotel Palmas offer free cancellation for a full refund?
Yes, Vivence Hotel Palmas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vivence Hotel Palmas?
Yes, there's an outdoor pool.
Are pets allowed at Vivence Hotel Palmas?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Vivence Hotel Palmas?
Yes, there's free self parking.
What are the check-in and check-out times at Vivence Hotel Palmas?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of BRL 80 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Vivence Hotel Palmas and nearby?
Vivence Hotel Palmas has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Vivence Hotel Palmas?
Yes, there's an onsite restaurant.
What's the area around Vivence Hotel Palmas like?
Vivence Hotel Palmas is a short 8-minute walk from Shopping Palmas Mall and 9 minutes' walk from Sunflower Square.
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Reviews
Vivence Hotel Palmas Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, well-prepared, and delicious with a varied menu. (14 reviews)
The gym is complete and located in a very pleasant space. (3 reviews)
The pool area offered a wonderful view and a pleasant space. (5 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 21, 2025
Good location, good Breakfast, free parking
Dario
Dario, 2-night trip
Verified
10/10 Exceptional
May 1, 2025
Excellent hotel, spacious room, wonderful breakfast, very convenient to most attractions. Will definitely stay here again. Only issue is parking for pickup trucks. A little tight but easily manageable.
Richard
Richard, 5-night trip
Verified
10/10 Exceptional
Aug 7, 2025
beautiful place
Fabio
Fabio, 2-night trip
Verified
6/10 Good
Sep 30, 2025
I asked for clean towels and was told the hotel ran out. Some of the food at the breakfast table was off. Check-in took almost 45 minutes.
Diogo Edilton
Diogo Edilton, 3-night trip
Verified
2/10 Poor
Sep 19, 2022
Dirty sheets, dirty towels, broken a/c, bites from the mattress. Awful hotel.
james
james, 1-night trip
Verified
10/10 Exceptional
May 27, 2026
Quarto limpo, café da manhã ótimo
Gabrielle
Gabrielle, 1-night trip
Verified
10/10 Exceptional
May 26, 2026
Área em comum não tão limp
Mas apartamentos ótimos grande e limpo
MARCIO
MARCIO, 1-night trip
Verified
8/10 Very good
May 24, 2026
Bom custo benefício. Funcionários prestativo, conseguimos fazer check-in mais cedo, bom café da manhã.
Raphaella
Raphaella, 1-night trip
Verified
10/10 Exceptional
May 23, 2026
Ótimo café da manhã,
Bom atendimento.
Apenas o ar condicionado deixou a desejar
Gilmar
Gilmar, 1-night trip
Verified
10/10 Exceptional
May 21, 2026
Atendeu exatamente ao que esperávamos.
Quarto limpo.
Café da manhã.
Equipe Funcionários
Gilmar
Gilmar, 2-night trip
Verified
8/10 Very good
May 12, 2026
A impressão que tive é que o hotel está em reforma porque reservei 2 quartos e um estava melhor que outro mas ambos, estavam encardidos e com toalhas sujas. O tv, em um dia quartos não pegava nenhum canal e o técnico da manutenção, não conseguiu resolver. Os funcionários foram muito prestativos e todos muito gentis. Café da manhã bom e bem diversificado.
Leticia
Leticia, 2-night trip
Verified
2/10 Poor
May 2, 2026
Em 4 dias tivemos que trocar 4 vezes de quarto, ar condicionado que não funcionava, chuveiro que não funcionava direito, barulho de vizinhos de quarto que moram no hotel fazendo festa a noite toda. Funcionários educados porém hotel bem ruim. Não recomendo.
Samy
Samy, 4-night trip
Verified
6/10 Good
Apr 28, 2026
Café da manhã bem fraquinho, poucas opções. A única cadeira do quarto, bem desconfortável e torta.
ITAMAR
ITAMAR, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Colaboradores educados e receptivos, café da manhã sempre bem servido e impecável.
Francisca
Francisca, 1-night trip
Verified
8/10 Very good
Mar 5, 2026
O colchão era péssimo. Quarto até que grande, com frigobar. Chuveiro razoavel. Café da manha fraco.
Flavio
Flavio, 1-night trip
Verified
4/10 Fair
Mar 4, 2026
Razoável
Cristiano
Cristiano, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
Comodidade
George
George, 1-night trip
Verified
8/10 Very good
Feb 6, 2026
Tudo muito bom. Quarto limpo, super espaçoso. Ideal para quem gosta de espaço e estrutura para quem vai a eventos e
MARIA T C M NUNES
MARIA T C M NUNES, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2026
O quarto é muito bom, atendimento do João do restaurante é excelente, muito cordial e atencioso! Café da manhã muito bom!
Valeria
Valeria, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Recepção com atendente muito atencioso (Divino)
Excelente quarto, banheiro atualizado, tudo muito bom! Café da manhã bem completo, tudo saboroso.
Utilizamos o restaurante para o jantar e foi Excelente! Parabéns!!!
Valeria
Valeria, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Cama muito confortável, café da manhã variado e atendimento muito bom.
Aline
Aline, 1-night trip
Verified
6/10 Good
Dec 27, 2025
Hotel está precisando de investimento, gestão e reforma. Quarto é ok, mas muita coisa deixa a desejar. Hotel também é um residence / apart hotel, e ainda divide o prédio com salas comerciais. Garagem é confusa, suja, e sem sinalização. Um dos hospedes "travou"meu carro na vaga na garagem. Staff pouco atencioso. Pode melhorar em vários pontos.
joao eduardo
joao eduardo, 1-night trip
Verified
4/10 Fair
Dec 25, 2025
Minha experiência foi bastante negativa. Logo na chegada, senti falta de informações básicas por parte do recepcionista. Não houve qualquer explicação clara sobre a garagem: qual elevador utilizar, como acessar corretamente ou mesmo a organização do local. Em razão disso, acabei indo parar em outro prédio, errando o caminho diversas vezes, tendo que entrar e sair da garagem repetidamente, o que foi extremamente desgastante e constrangedor.
Além disso, o hotel aparenta descuido geral na manutenção. É visível que o local precisa de mais atenção e cuidados.
No quarto, apesar de estarmos em duas pessoas, havia apenas um sabonete, o que demonstra falta de atenção aos detalhes mais simples de hospedagem.
O café da manhã foi outro ponto muito negativo. Pouquíssimas opções, variedade extremamente limitada e, para piorar, presenciei funcionários consumindo os alimentos junto aos hóspedes, pegando pães e bolos com a mão, sem uso de utensílios adequados. Enquanto comiam ao lado do local onde os alimentos estavam dispostos, eles conversavam, ao mesmo tempo em que iam pegando comida e comendo, enfim... Nunca tinha visto isso em nenhum hotel, e tive uma sensação de desorganização e falta de higiene. Isso era por volta de 7h30 da manhã.
De modo geral, a experiência ficou muito abaixo do esperado, especialmente em aspectos básicos como atendimento, organização, limpeza e qualidade do café da manhã.
Auryany
Auryany, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Quarto muito bom
Wellerson
Wellerson, 4-night trip
Verified
6/10 Good
Nov 25, 2025
O hotel é bem localizado, com instalações boas, contudo, as utilidades do hotel não estavam funcionando de forma adequado. A área de piscina não podia ser acessada. Contudo, isso não foi informado previamente e acabou prejudicando a nossa experiência no hotel. Além disso, o café da manhã é muito fraco, poucas variedades.