In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
What's nearby
U.S. Embassy - 2 min walk - 0.2 km
Angel of Independence Monument - 2 min walk - 0.2 km
Reforma 222 - 9 min walk - 0.8 km
National Museum of Anthropology - 3 min drive - 2.3 km
Chapultepec Castle - 6 min drive - 1.6 km
Getting around
Benito Juarez International Airport (MEX) - 26 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
Mexico City Buenavista Station - 12 min drive
Mexico City Fortuna Station - 23 min drive
Tultitlan Lecheria Station - 36 min drive
Insurgentes Station - 10 min walk
Sevilla Station - 13 min walk
Chapultepec Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Shake Shack - 2 min walk
Starbucks - 2 min walk
Sheraton Executive Lounge - 2 min walk
Cityzen - 5 min walk
Starbucks - 3 min walk
About this property
Sheraton Maria Isabel Mexico City Reforma
You'll be in a fantastic location at Sheraton Maria Isabel Mexico City Reforma, just a 5-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.
At a glance
DONE
Hotel size
756 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite valet parking (MXN 200 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Tennis
Fitness classes
Shopping
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Communal living room
24-hour health club
An outdoor pool
Spa services
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 199 per night (rates may vary)
WiFi is available in public areas for MXN 199 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Parking
Valet parking costs MXN 200 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
Frequently asked questions
Does Sheraton Maria Isabel Mexico City Reforma offer free cancellation for a full refund?
Yes, Sheraton Maria Isabel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Maria Isabel Mexico City Reforma?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Maria Isabel Mexico City Reforma?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sheraton Maria Isabel Mexico City Reforma?
Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Maria Isabel Mexico City Reforma?
Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Maria Isabel Mexico City Reforma and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Maria Isabel Mexico City Reforma also has a garden.
Are there restaurants at or near Sheraton Maria Isabel Mexico City Reforma?
Yes, there's an onsite restaurant.
What's the area around Sheraton Maria Isabel Mexico City Reforma like?
Sheraton Maria Isabel Mexico City Reforma is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travelers say the local area is very safe perfect for sightseeing.
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Sheraton Maria Isabel Mexico City Reforma Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Bathroom
Trip
What guests liked
The property offers excellent dining options, including a great breakfast buffet and nearby restaurants, with many options within walking distance. (16 reviews)
Breakfast was consistently described as good, excellent, and wonderful with a variety of options. (20 reviews)
The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (11 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 31, 2025
Fue una estadía muy tranquila y cómoda excelente ubicación del hotel
luis
luis, 2-night trip
8/10 Very good
Sep 21, 2025
Muy buena atención, hotel muy bien ubicado pero ya se le nota el pasar de los años en cuanto a mantenimiento y decoración.
pablo
pablo, 2-night trip
10/10 Exceptional
Sep 19, 2025
Hotel excelente de negocios o descanso
Hotel excelentemente ubicado para llegar a los destinos requeridos para le huésped me gustó que el gym tiene vapor y está muy completo, el desayuno buffet de lo mejor muy basto
Diana
Diana, 2-night trip
10/10 Exceptional
Sep 8, 2025
Cleanliness, friendly staff
Gaurav
Gaurav, 1-night trip
10/10 Exceptional
Aug 3, 2025
Super Recomendable
Excelente atención, Instalaciones y ubicación
César Augusto
César Augusto, 3-night trip
10/10 Exceptional
Aug 18, 2025
Escolha de excelênca
Excelente. Ótima localização, serviço impecável!
Salete
Salete, 1-night trip
10/10 Exceptional
Jun 30, 2025
Very nice hotel, super friendly staff, centrally located
Manuel Patrick
Manuel Patrick, 2-night trip
6/10 Good
Aug 17, 2025
Hôtel correct, bien situé.
Hôtel très bien situé, anciennement luxueux, mais défraichi. Généralement bon service, localisation très pratique pour visiter les points d’intérêt de la ville de Mexico.
Alejandra
Alejandra, 2-night trip
10/10 Exceptional
Jul 16, 2025
Viaje familiar
Es un hotel con muy buena ubicación para ir a diferentes lugares de la ciudad
David
David, 4-night trip
10/10 Exceptional
Jul 25, 2025
Super fantastic stay and great service
Super fantastic stay, delicious food with room service and great AV Tech support for the meetings we hosted at the hotel.
Kenneth
Kenneth, 3-night trip
10/10 Exceptional
Aug 25, 2025
Muy bien
GUSTAVO ARIEL
GUSTAVO ARIEL, 2-night trip
10/10 Exceptional
Jun 14, 2025
Great location
lina
lina, 3-night trip
8/10 Very good
Sep 15, 2025
Buen hotel con detalles que mejorar
El hotel es muy bueno, tiene muchos espacios que dan mucha comodidad durante la estancia, el desayuno es espectacular, algunas partes del hotel requieren mucho más mantenimiento. Las canchas de tenis están muy deterioradas, incluso las redes están sostenidas con “pinzas” de ropa, esto no puede pasar en un hotel de este nivel. Servicio muy bueno y localización inmejorable.
Francisco
Francisco, 1-night trip
10/10 Exceptional
May 21, 2025
Excelente estancia
WALTER AARON GONZALEZ
WALTER AARON GONZALEZ, 2-night trip
10/10 Exceptional
Jun 29, 2025
Amazing location. Very friendly staff. Would stay again.
Oscar Antonio Serna
Oscar Antonio Serna, 2-night trip
10/10 Exceptional
Jun 30, 2025
Very safe place ,happy workers
Angelica Martinez
Angelica Martinez, 3-night trip
10/10 Exceptional
Aug 8, 2025
Lo mejor
Lujo y comfort
alejandro
alejandro, 3-night trip
10/10 Exceptional
Jul 20, 2025
Excelente hotel
Todo bien desde la recepción, ballet parking, restaurante, habitación, todo excelente
JOSE MA
JOSE MA, 3-night trip
10/10 Exceptional
Aug 7, 2025
Excellent
Alberto
Alberto, 4-night trip
10/10 Exceptional
Jul 16, 2025
Excelente ubicación y servicio.
Hotel muy bien cuidado, personal muy amable y excelente ubicación tanto para trámite de visa como para turistear.
Lo recomiendo.
Francisco
Francisco, 2-night trip
10/10 Exceptional
Jun 25, 2025
Excelente hospitalidad
Excelente servicio, las habitaciones muy cómodas es una excelente opción y ubicación para quienes vamos a hacer trámites consulares.
Yhaniz
Yhaniz, 1-night trip
10/10 Exceptional
May 29, 2025
10/10
Excelente hotel , los de recepción muy amables y la habitación super agradable, 10/10
Enrique
Enrique, 2-night trip
6/10 Good
Sep 2, 2025
El hotel tiene una excelente ubicación, el personal de limpieza muy amable.
Las habitaciones muy viejas, pequeñas les hace falta mantenimiento. Las cortinas no se pueden cerrar bien