The stay started off good until we went to take a shower and realized we had no cold water, so it was a choice between taking a scorching hot shower or not showering at all. One of the people staying in the hotel room, spoke to the front desk about sending someone to look at it, the front desk attendant seemed very dismissive but ultimately instructed us that they would send someone to fix it, however they never did and the issue was never fixed. When we were checking out the next day, we spoke to the same front desk attendant and she once again dismissed us. I would not recommend this hotel based of the lack of costumer service.
Ashley
2 晚行程
10/10
We had a wonderful stay. We were in town for a festival. and the hotel. check in was very easy. The. room was very clean and staff all very friendly.
Salina
3 晚行程
10/10
Elizabeth
3 晚行程
2/10
We reserved a room with a king sized bed overlooking the pool. We 2 beds and a view of the central heat and air system. When we went to the front desk with our reservation confirmation number we were told that it wasn’t their fault and we couldn’t change to another room unless housekeeping agreed to clean the room we were given. We thought we were getting a nice room in a nice professional hotel to celebrate our wedding anniversary. We are so disappointed. We will not stay there again.
Mark
2 晚行程
10/10
Clean
Michael
3 晚行程
6/10
Great location! Great service! Friendly staff.
Safe was broken
A/C made a lot of different noises and made it hard to sleep. It’s possible it was just that room, but I’m not sure I’ll stay here again.
Don
1 晚行程
10/10
Great location on the beachfront. Would stay here again!
ADRIENNE
2 晚行程
6/10
The pull out sofa was unusable. Probably needs to be replaced. Our impressions was we were in the older side of the building. The elevator seemed very wonky. And the restaurant was supposedly open during the day but there was nobody working.
Kendra
2 晚家庭旅行
6/10
The stay wasn’t awful, but I was very disappointed when I went to check in and they didn’t have the room I requested. There were plugs/wires hanging out of the wall and the wall below the mirror was so nasty. The room had a weird smell but we left the sliding door open so it wasn’t as bad.
Heather
2 晚家庭旅行
10/10
The staff were all very helpful and really did a great job. The elevators were a little shaky and our first day only one elevator was working which made our move in take a bit longer.
Shannon
4 晚家庭旅行
10/10
Nice, clean, friendly hotel right on the beach. Will stay again.
Tonya
4 晚商务旅行
10/10
Hreat accomodations, boardwalk was eaaiky acessible and room.waa great.
Matthew
2 晚行程
10/10
Carina
1 晚行程
10/10
Everyone was very friendly and helpful. Allyson at the front really went out of her way to help us and make our stay more enjoyable.
Cynthia
3 晚行程
10/10
Rodina
1 晚行程
10/10
Latasha
1 晚行程
10/10
Latasha
2 晚行程
6/10
Jonathan
1 晚行程
8/10
Destini
1 晚家庭旅行
6/10
Christine
2 晚行程
4/10
Søren Bomholt
1 晚行程
2/10
Got a room that is not worthy for brandname like Sheraton. Room was like Living in a basement. Very old, not maintained og not recomendable!
Søren Bomholt
1 晚商务旅行
2/10
The breakfast was the worst in hotel history. Breakfast buffet, not fit for prison.