Check in was very difficult. The lady did not know what she was doing.
Charlotte
Charlotte,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 24 日
Great location! Friendly staff
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 22 日
Loved the Club Room.
anna
anna,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 20 日
Breakfast was good, but there was confusion with a “breakfast included” rate booked through Hotels.com.
The front desk initially did not see this in their system and asked me to contact the third-party platform.
The issue was resolved later, but communication could have been better.
Be sure to review your checkout receipt carefully if you book an included-amenity rate.
Xianmei
Xianmei,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Quarto confortável, com bela vista, apenas faltou ventilação natural.
Café da manhã maravilhoso!!
Carlos Victor
Carlos Victor,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
The room was nice and clean and the staff was friendly. It is very close to everything and walking distance to bourbon. I would stay here again
Natasha
Natasha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Clean rooms, friendly service
ROGER
ROGER,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Shawanda
Shawanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
Parking was full
Both nights I stayed there had to pay for parking blocks away from the hotel and pay to uber back to hotel. There weren’t no trash bags in the trash can and the sheets had stains on them never again worst decision ever.
Fred
Fred,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Kaneesha
Kaneesha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 6 日
No one at valet or front desk to check in… waited 45 mins after checkout to get my car
Dwight
Dwight,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 5 日
Reggie
Reggie,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 5 日
The people here at the front desk could work on there customer service the bell people are amazing
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Cliff
Cliff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Great Customer Service
Brad
Brad,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Alyssa
Alyssa,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 2 日
Housekeeping, parking, snack bag for when guests arrive
Janeisha
Janeisha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Everything was excellent
Ellery
Ellery,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Sheraton on Canal is still the best hotel in the city for Bayou Classic. Fun vibes, great service and delicious breakfast buffett at a great price.
Kawanda
Kawanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Zoya
Zoya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Rooms, amenities, and complimentary condiments. Everything about this hotel speaks elegance!
Renetta
Renetta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
From the time we entered the hotel we felt welcomed, Everyone was friendly. I will always book here anytime I come to New Orleans. Everything was GREAT! Thank you.