Very clean and spacious hotel. Currently under construction, but not a big deal. It was walking distance to the Palmer center, which is what I wanted. Overall, would stay again
Kristine
2 晚行程
10/10
Brandon
3 晚行程
10/10
Albert
3 晚行程
2/10
The hotel was under construction. It should NOT be taking bookings. I only found out after I booked and it was non-refundable.
Margaret
4 晚行程
8/10
Zachary
1 晚行程
10/10
Elena
1 晚行程
10/10
Jordan
3 晚行程
10/10
Steven
2 晚行程
8/10
Catherine
1 晚行程
6/10
The hotel was under renovation and getting around was cumbersome and the directions were less than helpful. We had to get up early to catch an early flight, but there was no hot water. After letting it run for 10 minutes, still no hot water. The front desk brushed it off as a result of low occupancy and that I should have let it run longer. They offered to send a maintenance engineer up, but it was early and we would have missed our flight. Besides, what was the engineer tell me what we already knew. This could have been handled so much better and I expected more from the Hyatt chain. I'll stay at one of the other wonderful hotels in Austin next time.
Michael
2 晚家庭旅行
10/10
Tracey
2 晚行程
10/10
My stay was very amazing and relaxing.
Kevin
2 晚行程
10/10
It was awesome, centrally located, good food and very nice hotel.
Algie
1 晚行程
4/10
hotel under refurb - advised but lack of information despite being asked abut the extent of disruption. Not good value for money and more importantly did not live up to what I expected of a Hyatt property. No real reduction in price to reflect the disruption.
Very disappointing
真实旅客
4 晚商务旅行
10/10
The hotel is in a great location, has excellent staff, and my room was very clean and up to date. There is construction going on, but it really didn’t impact me outside of the confusing entrance situation. Other than that, it was fantastic. It’s literally right on the running trail that is parallel with the river, so the running options are phenomenal.
真实旅客
2 晚家庭旅行
6/10
Upon arrival, there was NO ONE at the valet station (it was about 10 pm on a cold evening). While attempting to park in a second floor valet area, a valet appeared, took care of the car, then brought us a cart as there were no bellmen available at all. Parking for two nights was just under $200 including tips which you must perform electronically prior to being able to retrieve your car. There was absolutely nothing about the service that could warrant prices paid for very few services offered. It was a very disappointing birthday weekend