Everything was good with this hotel except for the Wi-fi. 3 of us kept trying to get on the Wi-fi but it was extremely slow. They need to update their server. The room was clean, beds were comfortable, and the breakfast was amazing.
Lynn
2 晚行程
8/10
My check in did not start out well. I showed up at 2:15 hoping for an early check in but no one was at the front desk but I could hear them in the back office. I waited for about 10 minutes for someone to appear. I was told that rooms would not be ready until 315 - 330 when check in was supposed to be at 3.
When I returned at 3:15, the front desk staff had changed. They were very nice and check in went well. The room was great. The Wi-Fi did not work well. I ended up connecting to the hotel next to us, but it would disconnect every 15 minutes. Ended up going to Starbucks across the street to work.
I enjoyed the made to order breakfast. The cooks did a great job and the guy working to keep it stocked and cleaned did great also. I also liked the iced tea in the lobby.
The pool area was not as clean as I would like. Lots of bugs in the hot tub.
Take a minute to find the duck pond behind the hotel. So many ducklings and bunnies in the area.
Overall, it was a positive stay.
Lisa
2 晚家庭旅行
8/10
Jon
1 晚行程
10/10
dean
1 晚结伴旅行
8/10
James
1 晚行程
2/10
It was terrible. They WAY over charged my card, ended up taking over 1200 dollars out of my account and it wont be replaced for a few days.
Bobby
1 晚行程
10/10
Darlene
1 晚行程
2/10
Upon entering my room, the floor was visibly dirty with crumbs and stains. When I went to use the toilet moments later, it was also obviously dirty with brown waste caked onto the seat! When I went back to the front desk to report these issues (having not been able to relieve myself and being tethered to my dog) they initially offered me another room but when it turned out that the drain in that room was leaking they told me they would clean the original room for me. It was not cleaned. It was just as dirty as before. I ignored the dirty floor and cleaned the toilet myself!
Other problems: the WiFi was next to useless; the door had a HUGE crack underneath that let in light and all sorts of noise. Kids running and jumping upstairs and slamming the door in the room next door at 11pm was not addressed by the hotel staff. The A/C unit was filthy and the lights on the small appliances in the room were bright and obnoxious. There was no hook for a hand towel anywhere, let alone by the sink. The key card would not let me back into the building in the morning for some reason.
When I went to check out in the AM, I would have reported all of these additional issues to the motel lead on site but the person at the front wasn't even able to print me a receipt so I didn't feel confident that my message would be received.
The only good parts of my stay: hot breakfast to order and a comfy (and seemingly clean) bed.
Rachelle
1 晚行程
8/10
Room was spacious and comfortable. Staff was very friendly. Some amenities were out of order and an unexpected $100 security deposit was requested because the booking was with a third party.
David
1 晚行程
8/10
Hotel needs updating of the bathrooms, hallway carpet & back end parking lot door was very hard to open going out.
Bathroom had black mold around all the handicap bars in the shower.
teresa
1 晚行程
6/10
Zimmer extrem hellhörig und direkt an den Bahngleisen wo die ganze Nacht Zugverkehr herrscht. Wir haben kaum geschlafen😔
Yvonne
1 晚结伴旅行
6/10
Our room was clean and comfortable beds. There was mold in the bathroom and we did do not have enough washcloths. There was a funky smell in the room. Sheets were yellow. We paid for a room for four people and we only got two adult breakfast passes. My 14 and 17-year-old kids had to eat cold breakfast food instead of hot food. Should advertise free hot breakfast for adults only.
Marc
1 晚家庭旅行
10/10
Staff was once
Robert
1 晚家庭旅行
8/10
Carol
1 晚家庭旅行
10/10
真实旅客
1 晚行程
6/10
Room was ok. Pool and hot tub were great. The breakfast was cooked to order, no buffet, I had eggs, hash browns, sausage and toast. My wife had pancakes and bacon. Really good
Darcy
1 晚行程
8/10
It was a very nice people wonderful breakfast get pool didn’t have enough time to use it though next time for sure because we’re coming back!
Angela
1 晚家庭旅行
10/10
Catherine
1 晚行程
10/10
Our room was clean and comfortable. The only downside was the noise of the heating unit. We arrived exhausted after a long drive, relaxed in the cozy room, left the next morning ready for new adventures!
Thank you.
Karen
1 晚结伴旅行
8/10
真实旅客
2 晚家庭旅行
8/10
It was a great stay, I’ll stay again.
Serafin
1 晚行程
10/10
Lorena
1 晚行程
6/10
Catherine
1 晚行程
2/10
The room smelled like mildew. Like a dirty mop or dirty rag. Like if you leave a we cloth crumpled up and then picke it up later it stinks... and our sweaters smelled like it the next day. Was so gross. The carpet was still damp. So socks were damp. The air was musty. From the wet carpet. Was uncomfortable. I told the front desk 2 times.