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Hotel Firenze Lugano

3.0 star property
Hotel with restaurant, near Lake Lugano

Choose dates to view prices

Perched near Lake Lugano, Hotel Firenze Lugano invites you to unwind with a rooftop view, sip coffee at the cafe or stroll through the garden. With in-room WiFi, a bar and conference space nearby and multilingual staff on hand you're sure to have a seamless stay.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Garden
  • Conference space
  • Multilingual staff
  • Wedding services

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY784
CNY889 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

Triple Room, Terrace | Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room, Bathtub

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room, Balcony

  • 107 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Lake View

Twin Room, Lake View | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room, Lake View

  • Lake view
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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The price is CNY881
CNY990 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.9 km
  • Lugano Exhibition Centre - 17 min walk - 1.5 km
  • Parco Ciani - 19 min walk - 1.6 km
  • Mount Brè - 19 min walk - 1.6 km
  • Lake Lugano - 7 min drive - 2.4 km

Getting around

  • Lugano (LUG-Agno) - 26 min drive
  • Milan Malpensa Airport (MXP) - 84 min drive
  • Melide Station - 11 min drive
  • Lugano (QDL-Lugano Rail Station) - 13 min drive
  • Lugano Station - 15 min drive

Restaurants

  • ‪Before B4 - ‬3 min drive
  • ‪Lanchetta - ‬16 min walk
  • ‪Ristorante della Posta - ‬3 min drive
  • ‪La Fermata - ‬3 min drive
  • ‪Pane & Zucchero - ‬17 min walk

About this property

Hotel Firenze Lugano

  • Hotel Firenze Lugano features a rooftop terrace and puts you just a 5-minute drive from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 AM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Meeting rooms
  • Conference space (269 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children

Children & extra beds

  • Rollaway beds are available for CHF 29.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Firenze Lugano Castagnola

Firenze Lugano

Hotel Firenze Lugano Hotel

Hotel Firenze Lugano Lugano

Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Does Hotel Firenze Lugano offer free cancellation for a full refund?

Yes, Hotel Firenze Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Firenze Lugano?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

What are the check-in and check-out times at Hotel Firenze Lugano?

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Firenze Lugano?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (17-min drive) are both nearby.

What is there to do at Hotel Firenze Lugano and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Hotel Firenze Lugano also has a garden.

Are there restaurants at or near Hotel Firenze Lugano?

Yes, there's an onsite restaurant.

What's the area around Hotel Firenze Lugano like?

Hotel Firenze Lugano is a short 13-minute walk from Funicolare Monte Brè - Cassarate Station and 12 minutes' walk from Path of Olives.

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Reviews

Hotel Firenze Lugano Reviews

6.4

Good

6.8

Cleanliness

7.4

Location

7.6

Staff & service

6.2

Property conditions & facilities

Popular mentions

Service staff
Bed
Towns
Room

Reviews

Verified

8/10 Very good

quaint place. Beautiful setting. Friendly staff
STEPHANIE, 1-night trip
Verified

4/10 Fair

One bed was very noisy and the towels have seen their better days a decade ago. Staff was friendly! Nice views from the terracce.
1-night trip
Verified

10/10 Exceptional

Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Phyllis, 1-night trip
Verified

10/10 Exceptional

Lovely Stay!

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Jennifer R, 1-night trip
Verified

10/10 Exceptional

Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Emylou, 3-night trip
Verified

6/10 Good

The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
John, 1-night trip
Verified

6/10 Good

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Karla, 1-night trip
Verified

10/10 Exceptional

Very nice hotel and beautiful lake.
Henry, 2-night trip
Verified

10/10 Exceptional

Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
5-night trip
Verified

10/10 Exceptional

Luca, took great care to ensure my families comfort and enjoyment.
jedediah, 2-night trip
Verified

4/10 Fair

Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation.
Philip, 1-night trip
Verified

2/10 Poor

Unfortunately

Towels are dirty and smells no air condion
ÖMER FARUK, 1-night trip
Verified

4/10 Fair

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Clarence Jeremy, 1-night trip
Verified

4/10 Fair

No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Tristan, 1-night trip
Verified

6/10 Good

Very basic

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
1-night trip
Verified

4/10 Fair

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stephen, 2-night trip
Verified

4/10 Fair

The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
LIANG, 1-night trip
Verified

6/10 Good

Die Lage zur Stadt und Busverbindung perfekt. Hotel ist von Hauptstrasse umgeben, sehr laut. Abends lief immer dasselbe Lied im Restaurant unter dem Fenster...etwas nervig. Während meines Aufenthalts (3 Nächte) wurde das Zimmer nie aufgeräumt. Nach der Dusche stand das Bad unter Wasser. Die junge Frau war zwar sehr freundlich, aber irgendwie fehlt die Beziehung zum Betrieb. Ich komme wieder nach Lugano, aber in eine andere Unterkunft.
Gertraud, 3-night trip
Verified

6/10 Good

Das Zimmer war sehr gross und man hatte viel platz. Jedoch was das Zimmer überhaupt nicht sauber. Im Badezimmer war es staubig und und es lagen überal Haare. Das Zimmer sah so aus als ich ein gecheckt habe. Das Ich habe das Personal darauf hingewiesen und nach 1 Tag wurde die hälfte vom Zimmer gesaugt. Die andere hälfte war immer noch staubig. Ansonsten war das Personal sehr nett und hilfsbereit.
Marisa, 3-night trip
Verified

8/10 Very good

Sehr freundliche Bedienung und schöne Aussicht auf den See
Jürgen, 1-night trip
Verified

6/10 Good

Não vale a pena!

O hotel parece um pouco abandonado, as instalações são antigas, não tem recepção o dia todo, chegamos a tarde e nao tinha ninguem para nos receber, tivemos que ligar e entrar sem ninguem no quarto. A roupa de cama é antiga e o quarto tb. Pagamos pelo café da manhã, mas mesmo assim, não foi muito bom, faltavam coisas na mesa, coisas simples como pão. Fomos bem atendidos pelo Lucca, que deixou nossas malas na recepção depois do check-out. Ele fica proximo ao ponto de onibus, o que facilita a ida ate os pontos turisticos de Lugano.
Magda C, 1-night trip
Verified

2/10 Poor

Nicht zu empfehlen

Das Hotel schliesst Ende Sept.25.....machen nur noch das nötigste.
Man könnte so ein Bett auch entfernen
Zimmer mit Seesicht
Ursula, 1-night trip
Verified

8/10 Very good

Super schneller Check in, auch vor 18:00 (Standard in diesem Hotel). Sauberes Zimmer und ein sehr bequemes Bett. Nostalgische Einrichtung passend zum altem Gebäude. Balkon mit See Sicht. Bushaltestelle gleich neben dem Hotel. Ich habe mich sehr wohl gefühlt.
Iwona, 3-night trip
Verified

2/10 Poor

Dårligt!!!

Ualmindeligt nedslidt værelse, som også var beskidt. Håndklæder slidte og lugtede surt. Da der er ingen aircondition er, havde de sat en ventilator op, som var møgbeskidt. Det larmer også en del fra lastbiler, busser og motorcykler lige ude foran. Terrassen er fyldt med ukrudt og ikke engang fejet.
1-night trip
Verified

8/10 Very good

Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Chris, 3-night trip