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Phoenix Hotel

4.0 star property
Family-friendly hotel in Ha Giang with restaurant and pool bar

Choose dates to view prices

Relax in style at the Phoenix Hotel, where a tranquil oasis awaits. Unwind by the poolside bar or indulge in some me-time at the sauna and steam room. With a playground for kids, free newspapers, and tour/ticket assistance available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
The current price is CNY217
CNY246 total
includes taxes & fees
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Minibar, in-room safe, individually decorated, laptop workspace

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, laptop workspace

Deluxe Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Day use - Phòng Nghỉ Theo Giờ - 150 Phút Trong Ngày

  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
De La Mont Hotel Ha Giang
Ha Giang
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.6 out of 10, Exceptional, 13 reviews
The price is CNY259
CNY293 total
includes taxes & fees
May 25 - May 26
De La Mont Hotel Ha Giang
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About the neighborhood

Map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000

What's nearby

  • Ha Giang Km 0 Milestone - 3 min drive - 2.2 km
  • Mau Temple - 4 min drive - 2.6 km
  • Hà Giang Provincial Museum - 4 min drive - 2.9 km
  • Ha Giang Stadium - 5 min drive - 3.3 km
  • Waterfall No. 6 - 14 min drive - 9.1 km

Restaurants

  • ‪Top Of The Loop - ‬15 min walk
  • ‪Mr. Hung Bar Restaurant - ‬20 min walk
  • ‪Lofita - ‬2 min drive
  • ‪Cơm Niêu An Nhiên - ‬2 min drive
  • ‪Phở Hà Giang - ‬2 min drive

About this property

Phoenix Hotel

When visiting Ha Giang, Phoenix Hotel is a great choice to consider. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include a poolside bar, a fitness center, and a sauna.

At a glance

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Hotel size

    • 140 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts cash.

Also known as

Phoenix Ha Giang

Phoenix Hotel Hotel

Phoenix Hotel Ha Giang

Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phoenix Hotel?

Yes, there's a children's pool.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Phoenix Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Phoenix Hotel and nearby?

Have fun with nearby activities like fishing and hiking. Enjoy amenities like a sauna, a steam room, and a garden.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was clean, satisfying, and offered a wide selection of local dishes. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Restaurant

Reviews

Verified

10/10 Exceptional

Another great hotel in vietnam. Service with a smile, room was very clean, bed was very comfy.
Alexander, 1-night trip
Verified

8/10 Very good

The room was nice and clean. The staff were courteous. But although breakfast star at 6.30 Am. When we come at 6.30, breakfast was not ready, and most of the food were cold.
Xuan Sang, 1-night trip
Verified

8/10 Very good

Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
John, 1-night trip
Verified

10/10 Exceptional

Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
John, 2-night trip
Verified

10/10 Exceptional

The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks
Verified

8/10 Very good

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Matthew, 3-night trip
Verified

8/10 Very good

After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
mica, 1-night trip
Verified

6/10 Good

I think we just got unlucky

The hotel was very pretty and it looked very clean. But it was really noisy outside in the evening. I don’t know if it’s usually like this or if we were unlucky but it sounded like someone had a party in the resturant right below the hotel (mby it was a part of the hotel) and the music and the microphones (karaoke I think) were so loud we couldn’t watch a movie in peace or even fall asleep. We were tired and sick and really wanted to fall asleep early but it was impossible because of the noice outside. Luckily it didn’t keep up all night, but it was still pretty annoying trying to fall asleep to someone doing karaoke😭Also we had been told (it was also written down on a piece of paper we got) that the breakfast closed at 9. But when we got down at 8:20 they were cleaning up and there was no food left. The staff was really sorry for the misunderstanding and made up for it by making us some omelettes, fruits and bread etc - which was really nice of them. Even though we was unlucky with how we experienced the stay I think the hotel itself was pretty nice and had lots of potential
1-night trip
Verified

8/10 Very good

Good location,
Paul, 1-night trip
Verified

10/10 Exceptional

Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Olga, 1-night trip
Verified

8/10 Very good

Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Olga, 1-night trip
Verified

6/10 Good

It's not all it's made out to be
Angus, 1-night trip
Verified

10/10 Exceptional

This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Ann, 2-night trip
Verified

8/10 Very good

Bodde her i forkant av Ha Giang Loop. Det er ganske lytt på hotellet. God frokost med mye utvalg av lokale retter. Hyggelig og imøtekommende personale.
Knut Erik, 1-night trip
Verified

10/10 Exceptional

Ha Giang에 이런 고급스러운 호텔이 있어서 좋았습니다. 아침식사도 깨끗하고 만족스러웠습니다.
insu, 1-night trip
Verified

10/10 Exceptional

Bra hotell i Ha Giang

Et fint hotell som vi benyttet da vi ankom med nattbussen før vi skulle på Ha Giang Loop. hotellet er rimelig så det er mye for pengene.
Stig, 1-night trip
Verified

10/10 Exceptional

Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
2-night trip
Verified

8/10 Very good

Hotel is modern and clean.
1-night trip
Verified

10/10 Exceptional

Brand new hotel

Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Marek, 4-night trip
Verified

10/10 Exceptional

Knut Erik, 1-night trip
Verified

8/10 Very good

Xuan, 1-night trip
Verified

10/10 Exceptional

Lee, 1-night trip
Verified

10/10 Exceptional

John, 1-night trip
Verified

10/10 Exceptional

Seong Ho, 1-night trip
Verified

8/10 Very good

Dung, 1-night trip