Overall is good, very attractive pricing in Silicone Valley, however the Exercise Room is a joke, running machine is dead there like forever. Recommended for who doesn't need the Exercise Room
I get bad experience this time at this hotel. I know it is not a very expensive hotel and I also not to expect too much. What I don't agree is about the "service". When I check in around 16:00, front desk ask me to go to Room 214. When I arrive room 214 and the room is still under clearing. Then I go to front desk to check if I can change to another room and the answer is "Just Wait". after 20~30 mins and then I got the room. After I check out two days later, I request a receipt for company usage. The front desk reject me again, And their answer is I can get receipt from online order system and they will not provide it. Then I understand all bad experience I got is because I order it from Hotels.com. The hotel will not provide extra service for this kind of customer. Even I request that they can help me to store luggage before I check out and they also reject it. because of security issue and they don't want. No matter what, I will never use Hotels.com and also this hotel. I might always get bad service if I book hotel from here. I don't want to be treat again like this.
Sam
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
brian
brian,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Clarissa
Clarissa,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Sabrina
Sabrina,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 11 日
I will never stay here again
The first day i had TV problems which i fixed myself before the maintenance man came but then it happened 5 more times the next day i had toilet problems i called the front desk..He brought me the plunger ..i said i have to do it ? He said yes OMG such a gentleman POS and yes i had to fix it myself
Rachael
Rachael,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Ok for a budget stay.
It was alright. The bathroom was dirty and the walls were sticky. There were also flies in the room. The breakfast was great, they had eggs, sausage and omelettes.
Zaida
Zaida,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Nikcole
Nikcole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Hotel was pleasant night. Pool was dirty with leaves. Our bathroom was missing tile on the baseboard underneath the sink.
dalayna
dalayna,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Kudzai
Kudzai,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Sean
Sean,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
Pc
When checked in gave room key . The room haven’t clean . So they change 2 times.
Phil
Phil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Hilda
Hilda,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Rene
Rene,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
It was very nice to stayed in this place. Every time I come visit my family in San Jose, I always stayed in this place and I will
Judy
Judy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Room was lovely and clean. Service quick and efficient.
Breakfast was ok.
Gym is atrocious. Treadmill was ok but the combo weight machine is downright dangerous. Needs replacing entirely.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Booked late and this was a solid hotel for the price. The location is a little further out from the Cambria area where I normally stay but, still safe and I arrived at 10:00 pm. There was no means to get water though. Even the vending machine was out. The front desk was nice and offered to give me his own from his car but, I declined.
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
The desk clerk was nice however the carpet wasn’t very clean and the toilet was for midgets. The mattress needs to be replaced.