Hotel Santa Paula

3.5 star property
Hotel with outdoor pool, near Casa Humboldt

Choose dates to view prices

Escape to Hotel Santa Paula, where a blend of history and modern comfort awaits. Enjoy an outdoor pool with sun loungers, savor a meal at the on-site restaurant, or take in views from the serene terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Luggage storage
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY540
CNY648 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 2 of 2 rooms

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Smart TV
Portable fan
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Smart TV
Portable fan
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle de la Veracruz No. 15, Taxco, GRO, 40200

What's nearby

  • Casa Humboldt - 1 min walk - 0.0 km
  • Santa Prisca Cathedral - 2 min walk - 0.2 km
  • Borda Square - 2 min walk - 0.2 km
  • Silver Museum - 2 min walk - 0.2 km
  • Guerrero Park - 2 min walk - 0.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 132 min drive

Restaurants

  • ‪Tacos "El Chino - ‬2 min walk
  • ‪Tia Calla Centro - ‬3 min walk
  • ‪Rosa Mexicano - ‬4 min walk
  • ‪Fonda "las Palmas - ‬3 min walk
  • ‪La noche estrellada - ‬2 min walk

About this property

Hotel Santa Paula

When visiting Taxco, Hotel Santa Paula is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a children's pool and a terrace.

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 1312 ft (MXN 240 per day), from 7:00 AM to 10:00 PM; discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Parking

  • Parking is available nearby and costs MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

Is there a pool at Hotel Santa Paula?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:00 PM.

Are pets allowed at Hotel Santa Paula?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Paula?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel Santa Paula?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Santa Paula and nearby?

Hotel Santa Paula has an outdoor pool.

Are there restaurants at or near Hotel Santa Paula?

Yes, there's an onsite restaurant.

What's the area around Hotel Santa Paula like?

Hotel Santa Paula is a short 3-minute walk from Santa Prisca Cathedral and 3 minutes' walk from Silver Museum.

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Reviews

Hotel Santa Paula Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Restaurant
Service staff
Room

Reviews

10/10 Exceptional

Exceeded our expectations!!

Great place to stay - exceeded our expectations!! Great location, friendly staff, good food, nice rooms. Overall a good experience!!
Francisco, 3-night trip

10/10 Exceptional

Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Julia, 1-night trip

10/10 Exceptional

The territory of the hotel is beautiful, especially breakfast terrace!
Denys, 1-night trip

10/10 Exceptional

Great location and the pool is a welcome extra
Sarah, 1-night trip

10/10 Exceptional

good vibes
Alan, 3-night trip

8/10 Very good

Close to central Taxco and terminal. Helpful staff
Chris, 3-night trip

10/10 Exceptional

The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Porfiria, 1-night trip

10/10 Exceptional

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Vianey, 1-night trip

10/10 Exceptional

Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
JMV, 1-night trip

10/10 Exceptional

we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Rosa, 2-night trip

8/10 Very good

Room was bit noisy
Luis, 2-night trip

8/10 Very good

Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
MARIA, 5-night trip

8/10 Very good

Bien ubicado, comercios cerca. No hice uso de la alberca. Habitación muy pequeña, se ve mucho más grande en fotos. Muy sencilla para lo que cuesta
Fenella, 1-night trip

10/10 Exceptional

Muy bonito
Karla, 2-night trip

2/10 Poor

Very Negative Experience – Unsafe Stay Avoid this hotel at all costs, especially if you're not Mexican. Your safety is not guaranteed. My stay at this hotel turned into a nightmare. While the reception and room were acceptable, the tiny pool is governed by a strict internal policy clearly posted on-site, forbidding diving. Despite this, a local guest (served alcohol by the hotel) and his child were allowed to break these rules for hours—right under the eyes of staff, including servers, housekeepers, and receptionists monitoring the pool via surveillance cameras. No one intervened. After I politely asked the guest to respect the rules, I became the target of hostile behavior and aggressive remarks (the father told his son to “aim for the French”). The child then lunged at me, and while I tried to protect myself, the father—clearly intoxicated—punched me violently in the face, causing a mild concussion. The hotel staff witnessed everything and did nothing. No support, no commercial gesture. We left immediately, traumatized. This hotel fails to enforce its own rules and protect its guests. A humiliating, violent experience. Don’t risk your vacation here.
Christophe, 4-night trip

8/10 Very good

El servicio a huespedes es un poco carente, no se si por el tipo de hotel. Fuera de eso mi estancia fue excepcional, definitivamente volveria.
Augusto M., 2-night trip

8/10 Very good

Estuvo bien, esto porque me toco una habitacion en la cual a las 7 o 6 am masomenos empezaban con el ruido en el techo de sillas y mesas para la terraza entonces se les caian cosas y despertabas con el susto, en el restaurantes muy amables la comida no me encanto no estaba mal pero no era super deliciosa el hotel es muy bonito espero solo haya sido mala experiencia de primera vez y que no siempre sea asi eso si muy amables todos
Estefany, 2-night trip

10/10 Exceptional

El hotel es maravilloso y tuvimos una excelente estancia.
Federico, 2-night trip

10/10 Exceptional

Excelente hotel en TODOS aspectos.
Bertha, 2-night trip

10/10 Exceptional

Su restaurante de totopos y salsas eatá rico, se come tranquilo. El hospedaje excelente, habitacion limpia, confortable y el personal muy amable.
Victoria, 1-night trip

10/10 Exceptional

La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.
Uriel, 2-night trip

10/10 Exceptional

Hôtel exceptionnel

Hôtel très jolie et bien aménagé. Très proche de la place zocalo. Le personnels est très gentils et au petit soin. Le restaurant est excellent La piscine toujours chauffée La chambre est très confortable
Alan, 3-night trip

10/10 Exceptional

Esa acogedor, la alberca esa climatizada y en general el hotel está en una muy buena ubicación. Su restaurante es muy bueno, desgraciadamente cierra temprano y no hay cenas, pero los desayunos son excelentes.
Mauricio, 2-night trip

8/10 Very good

Buena experiencia, bonito y muy limpio

El hotel está muy bonito y muy ameno. La limpieza excelente. La alberca es pequeña pero está bien para descansar un rato tomando el sol. Sólo dos cosas no me gustaron: las habitaciones son más pequeñas de lo que parece según las fotos y descripción; segundo, el hotel está al final de una calle de bajada, sigue estando muy cerca de Santa Prisca y el kiosko pero hay hoteles de menor costo y de la misma categoría que están aún más cerca. Pero si buscas un hotel muy bonito y muy limpio, éste es una excelente opción.
Raquel, 3-night trip

10/10 Exceptional

La estancia ha sido excelente, el personal muy amable, la alberca climatizada, habitaciones limpias y comodas
Yesenia, 1-night trip