After one night of three, a mouse was spotted in the room! We called the front desk who said the manager was sorry but they had no other rooms to offer and they wouldn’t be assisting us to find a new room at a different location. The manager never even called us to apologize or anything.
Jeffrey
Jeffrey,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
Where to begin. Check in
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Friendly staff but not particularly clean room
The staff were friendly and the facility adequate for marathon weekend, but the room wasn't particularly clean. One of the beds did not appear to have been made. The room smelled slightly of mildew and a dirty towel had been left in the bathroom. I believe they were dealing with high volume related to the marathon
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Ina
Ina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Tiffany
Tiffany,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Not really good deal
Waited for the room an hour an a half , i understand i arrive early but everybody had checked out , font understand not one dingle room was ready, also to confirm later seeing 2 charges on my credit card parking was supposed to be 16$ us a day ok for one charge not 2 , will dispute if it goes thru for sure. Poor chanels for tv , they pretend problems , explanation was not clear has other channels were there . Bed uncomfortable and no power at all with shower .
stephane
stephane,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Brandian
Brandian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
First room we were placed in was not properly cleaned..food left in fridge..shower still had soap residue and dirty wash cloth left in shower.. toilet had hair on rim
Cary
Cary,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Would give this a second thought before booking
The area is a bit run down and not rehabbed. Was charged for parking though not told before hand that parking was not free. Desk clerk said they are under new management and they are changing the parking policy so that is why I wasn't informed there would be an additional charge. Room was clean but the bed was very uncomfortable and very hard. The location to Children's Hospital was within 15 minutes (this was a trip for my daughter's surgery)
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
Hope they pay better so y’all care.
Every door passed on the way to the room was visibly dirty. My door included. I had to wipe it and that bathroom door. I don’t drink coffee but there was dried coffee on the wall. The phone doesn’t reach the front desk. No WiFi info in room. Beds were maid but had hair and spots. I’m so glad I bought my own sheets to cover the bed. Payed for two nights. Stayed for one. Will not be returning.
Davina
Davina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Emily
Emily,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Cindy
Cindy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Rouslan
Rouslan,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Terri
Terri,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
Overall we had a comfortable stay. We only stayed one night as a way to avoid early morning travel because my wife was having surgery today and we live a few hours away. Only complaints are the exhaust fan in the bathroom didn't work, the shower door leaked, and the parking lot was icy and didn't look like anything had been done to it at all.
Adam
Adam,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 17 日
Questionable Stay
Well for starters walking into the hotel you were punched in the face with the smell of Marijuana. It made me nauseous.
When we got to our room there was a pile of sheets and towels (used) in front of our door that we have to walk over to get into our room.
Our room was okay, although no hair dryer was present and the safe was unable to be used.
Lastly, went down for breakfast and it was cleaned out ! Nothing was left it was eaten all up and the staff was not even restocking it. So needless to say I did not get to eat any breakfast. Literally there were not even any scraps for me to grab, no bread no bagels nothing ! I anticipated eating breakfast at the hotel but instead I had to go out and buy food.
Blake
Blake,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Cassidy
Cassidy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
Jonette
Jonette,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
The water never got hot, and no one would answer when called the front desk, i walked down to ask for a roll away bed and they never brought it and was never brought the extra towels we needed. Its location was the best thing about the hotel.