Does Howard Johnson by Wyndham Benton Harbor/St. Joseph offer free cancellation for a full refund?

Yes, Howard Johnson by Wyndham Benton Harbor/St. Joseph does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Howard Johnson by Wyndham Benton Harbor/St. Joseph?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Howard Johnson by Wyndham Benton Harbor/St. Joseph?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Howard Johnson by Wyndham Benton Harbor/St. Joseph?

You can check in starting at 3 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 5 (subject to availability).

What is there to do at Howard Johnson by Wyndham Benton Harbor/St. Joseph and nearby?

Howard Johnson by Wyndham Benton Harbor/St. Joseph has an arcade.

What's the area around Howard Johnson by Wyndham Benton Harbor/St. Joseph like?

Howard Johnson by Wyndham Benton Harbor/St. Joseph puts you in the heart of Benton Harbor. Popular attractions include Lake Michigan, which is 7 minutes away by car.

Howard Johnson by Wyndham Benton Harbor/St. Joseph, Benton Harbor: Hotel Reviews, Rooms & Prices

2/10 Poor

Oct 9, 2025

I tried to cancel my reservation and they didn’t do anything about it the place was gross and disgusting when you pulled up it looked like a crackhead house. I would never go there ever again.

Nanette, 1-night trip

8/10 Very good

Mar 26, 2024

Take in mind POOL & BREAKFAST isn’t available. Clean bed and rooms. Can’t complain for the price. Just disappointed about the pool. It looks like it used to be a beautiful hotel.

Ana Rodriguez, 1-night trip

2/10 Poor

Jul 6, 2022

Wouldn't stay there again

Had bug in the Bathroom

Maureen, 3-night trip

6/10 Good

Oct 8, 2022

even though I thought car safety was a problem it was not

Elde, 7-night trip

2/10 Poor

Oct 23, 2022

Soooo baddddd

What to say We have nothing good to say about hotel. Everything is so old and dirty we never see something like this in our lives.

EDIN, 1-night trip

2/10 Poor

Oct 1, 2023

There is no pool no arcade no breakfast. The place should be condemned. There is a crack in the 4th floor foundation. No elevator inspection tags.

Edwin, 2-night trip

2/10 Poor

Aug 5, 2024

The beds were clean and comfortable, but the bathroom was horrible. The toilet wouldn't flush properly, the tub was stained and rusty, scarry looking. The hallways snelled humid. We didn't use the pool, but we looked, and there was a horrible looking green caroet around the pool. Would not stay here again.

milvia, 2-night trip

2/10 Poor

Aug 20, 2022

Do not stay

Terrible do not stay the pics lie. The pool is closed and the place smells The carpet was wet from the ceiling leaking and you are only aloud to switch rooms ten minutes within check in. No towels in the room you have go ask

Jo Anne, 2-night trip

2/10 Poor

Sep 27, 2022

Nothing staff was rude, place was dirty. Terrible experience. we booked three rooms and got just one, blamed on expedia and nothing got resolved.

alvaro, 1-night trip

2/10 Poor

Aug 8, 2023

This was a mess. The property might be under renovation, but it is absolutely not done. Pool was condemned. Check in was very slow and seemed like they couldn’t find a room even though there were only 8 cars in the parking lot. I would call it a $49 motel. Not $270.

James, 1-night trip

2/10 Poor

Feb 1, 2024

There was no Pool or Hot tub as you advertised. There was no Breakfast service I could not take a shower because rust came out Room wall hangings were laying on the floor. The windows were extremely dirty. They are trying to remodel this dump I checked out and cancelled my sceond night and moved to Country Inn As you will see in my resevation

Phillip, 2-night trip

4/10 Fair

Jul 5, 2022

Not good for family

Hi the place is way too old and stinking (though the room is claimed to be no smoking room, the whole room , balcony and the towels were with smoke smell It has a tube Tv which doesn’t work AC which makes sound louder than a pick up trucks running engine Kindly suggest hotels.com to delist the place and some offer it to anyone else

1-night trip

2/10 Poor

Sep 4, 2022

Nasty and way overpriced

The stay here was awful the first thing we seen pulling up was a man sleeping in the parking lot. Then we went to check in and the man at the desk I belive his name was dave was rude. Then we get to the room we had the poolside view we planned to swim but the pool was closed, but that wasnt the worst part the pool area was filled with beds and lamps from other rooms. In our room we couldnt take a shower because the tub and shower was so disgusting. There was a giant whole in the wall with a board barely covering it, and 160 a night for this place is definitly way overpriced.

1-night trip

4/10 Fair

Jul 12, 2022

Disaster Stay

Howard Johnson hotel is a terrible place to stay. Staff was friendly but overwhelmed. Gave me a room key for a room that had the air conditioner siting on the floor. Opps they said we gave u the wrong room. Next room was dirty, only 2 towels no wash cloths for 4 people. Manager gave us 1 more wash cloth and 2 worn out towels. When we left the room we had to update keys every time. Amenity were access to pool which was closed. Wifi slow and breakfast none served.

Martha, 1-night trip

2/10 Poor

Aug 7, 2022

This was absolutely the worst place I've ever slept in! Best bonus no bed bugs. Holes in walls,carpet is disgusting, pool closed even though they NEVER said anything at booking! Stains on the bed skirts and curtains, we were so grossed out by tub we didn't even shower, and our sink didn't drain! Oh and we had left overs in our fridge from who knows when, moldy chicken salad!!!! Staff was rude and acted as if the issues were our fault! I see them going under quickly!!!

Jessica, 1-night trip

2/10 Poor

Jul 15, 2024

Don’t Book. Bathroom is lined with black mold the plumbing leaked everywhere the carpet and furniture was cut/torn up the was cigarette burns everywhere the bed was covered in bed bugs. We were never given towels. No trash can trash bags nor ice available. The pool that was advertised has been shut down for over 4 years now and counting. They still refuse to give a refund even though we did not stay due to the conditions. Giant Scamm

Tristan, 1-night trip

2/10 Poor

Aug 28, 2022

Don’t waste your money in this place!

We did not stay and would hope to be able to get refunded. The hotel was absolutely horrible. It was filthy! The bed was clearly laid on. Dust and hair everywhere. The bathtub was dingy, grimy, sickening. The elevators and hallways smelled. There were transients in the hallway. People laying in the hallways. The website talked about essential travelers but this requirement was very clearly not being met. The manager was not empathetic and although he offered a different room, why would we stay in a place that was clearly not well kept.

1-night trip

2/10 Poor

Sep 13, 2023

Absolute Disgust

Upon check-in, we were informed that the pool was closed and had been for a while now. The buffet breakfast that was offered was an intercontinental upon arrival. The overall cleanliness of the lobby and hallways was disgusting. The elevator’s floor tiles were broken and missing in spots. There was trash throughout the hallway to the room. The blanket was strung across the bed and it was not made and the sheets had very large noticeable stains on them. The floor hadn’t been vacuumed and the bathroom had bugs and trash all over the floor with stained towels. People are also living in the hotel with their children.

2-night trip

2/10 Poor

Sep 19, 2022

Was not a pleasant stay at all. Pics are not what you get at this hotel. Our room was not cleaned, had NO pillowcases on pillows. No towels in bathroom. Soaps were used and from other hotels. When I asked for pillowcases and towels, they gave me one towel. Stating they ran out because if full rooms. Had to buy towels, and pillow to use. Pool was "temporarily" closed but by looks of it has not been used for a while, there were lamps and desks in there being used as storage room. By far one of the worst stays I have had in a hotel.

Jonathan, 2-night trip

2/10 Poor

Jul 24, 2022

Horrific visit

I got to hotel on 7/23 and was greeted with a nasty smell when walking into hotel lobby that was horrible. I asked to see the room before laying my bags down and found floors dirty, bed nast with bugs crawling on it. People lined up wirh there family disappointed royally. Pool was closed and lined with mattresses lined around it. The conditions in this hotel was ertrocious. I want a refund asap. Manager Dave was not helpful at all, telling me and other customers he could not refund our credit.

Johnice, 1-night trip

2/10 Poor

Jan 8, 2023

This property was there very worst hotel I have ever rented. The money I paid for the night here We could've went to a drug and cockroach hotel and had a way cleaner room The pool and hot tub were not working and filled in with storage stuff. They are both indoors. This was the only reason I booked this room. No free breakfast like the add stated. The furniture had rips the room never heated up even with the thermostat set at 86. Froze all night the elevator did not seem safe we didn't feel safe enough and uncomfortable that we left at 3am in the morning. Didn't arrive untill 5:30. When we arrived I was thinking the hotel was closed down. Furniture and mattresses were all out front. I will never stay here again. You couldn't pay me enough to stay here. They wouldn't refund any of my money so I was stuck.

Cynthia, 1-night trip

4/10 Fair

Aug 24, 2022

Property slightly run down, however they was showing signs of trying to get things in order...They had people fixing things. The hotel was dirty. The elevator and hallways was the dirtiest. Then room was a little unprofessional...probably perfect for some young kids fresh outta highschool going on a vacation beach adventure and get tor up at night..it would be perfect for a crowd like that ..they probably wouldn't complain.. staff was friendly didn't bother us much. They gave extra towels and extra toilet paper when needed they didn't harass you ... The place just seem like it needed a really good carpet scrubbing some wiping down of the walls , and just a little bit more money put into the place.. I want to say the bed skirt was a king put on a queen so it was kind of draping on the floor that's unprofessional.... If they was to put a little bit more money and bring the place back to life and give the carpets a great carpet cleaning. The place would be decent... It was not rowdy it was not unsafe the two nights we went there... Just a little dirty

Lee, 2-night trip

2/10 Poor

Sep 26, 2022

Worst hotel stay ever.

This hotel was the worst place my Husband and I have ever stayed! We will never be staying at a Wyndham hotel in the future. The first room we were given had a air conditioner that had blow the outlet and melted the plug. When we went to the desk he was overall nice about getting us a new room but made sure it was clear that it was such an inconvenience to him! In our 2nd room (non-smoking room) we were met with an overwhelming scent of cigarette smoke but since the AC worked, we said screw it, he’s just going to tell us it’s either too big of a deal or that there is no more rooms! Upon further inspection there was cigarette burn marks all over the walls, the bathroom tub was moldy, the bed only had a sheet on it that looked dirty, and there was a shopping bag over the fire alarm. We were so disgusted with the room we used our own blankets on top of the bed so we did t have to sleep directly on it! Overall, worst hotel experience ever! Wyndham will be on our NO GO list for sure!

Jill, 2-night trip

2/10 Poor

Nov 1, 2025

The service was terrible, staff support was lacking, the 3rd floor was a storage place, and it was given to me for a room to stay. I came in at 2:00 AM, and despite the fact it was late at night, I had to return the room and got out to find a more suitable hotel to stay. I asked for the full refund the next day -- talked to Rago the manager -- and was told that the refund would be done immediately. Thank you, Josepj Nguyen

Joseph, 3-night trip

4/10 Fair

Oct 18, 2025

It looked nothing like the pictures some of it was remodeled parts were a complete wreck . Its kind of a drifters motel very creep but I had no problems just a place to crash .

Erik S, 2-night trip

Howard Johnson by Wyndham Benton Harbor/St. Joseph

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