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Crowne Plaza Hamburg - City Alster by IHG

4.5 star property
Waterfront hotel with a 24-hour health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

Bar (on property)
Exterior
Exterior
Meeting facility
Sauna
Crowne Plaza Hamburg - City Alster offers a blend of luxury and eco-friendliness in Hamburg-Nord. Savor breakfast at The Restaurant, explore the nearby cycling routes, or unwind with dry cleaning/laundry services. Guests praise the helpful staff and can stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Parking available
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Self parking
  • 24-hour room service
  • 9 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY680
CNY771 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Waterfront wellness
Spa services rejuvenate the senses at this waterfront hotel. The 24-hour health club ensures fitness goals continue even on vacation.
Culinary delights await
A restaurant and bar ensure dining variety at this hotel. Buffet breakfast, private dining, and vegan and vegetarian options cater to diverse tastes.
Work meets waterfront
Located in the city center with waterfront views, this hotel offers nine meeting rooms and laptop workstations. Unwind at the spa or 24-hour health club.

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 21 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Family Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Family Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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2 bars/lounges, rooftop bar

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  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,188 reviews
The price is CNY978
CNY1,046 total
includes taxes & fees
Nov 2 - Nov 3
Radisson Blu Hotel, Hamburg
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About the neighborhood

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Hamburg City Hall - 3 min drive - 2.4 km
  • Miniatur Wunderland - 4 min drive - 3.0 km
  • Hamburg Cruise Center - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 5 min drive - 4.1 km

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Uhlandstrasse U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 11 min walk
  • Mundsburg U-Bahn - 12 min walk

Restaurants

  • ‪Peter Pane - ‬6 min walk
  • ‪DaCaio - ‬4 min walk
  • ‪Spanische Treppe - ‬4 min walk
  • ‪La Serenissima - ‬6 min walk
  • ‪Campari Lounge - ‬4 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

At Crowne Plaza Hamburg - City Alster by IHG, you'll be just a 5-minute drive from Hamburg City Hall and Hamburg Messe and Congress. Guests can visit the 24-hour health club for a workout or grab a bite to eat at The Restaurant, which serves breakfast. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Uhlandstrasse U-Bahn is 8 minutes and Lohmuhlenstrasse U-Bahn is 11 minutes.

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Canoeing nearby

Working away

  • 9 meeting rooms
  • Conference space (5651 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • 24-hour health club
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

The Restaurant - This buffet restaurant serves breakfast only.
The Plaza - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.57 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 29 per night
  • Parking is available nearby and costs EUR 29 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Does Crowne Plaza Hamburg - City Alster by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hamburg - City Alster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hamburg - City Alster by IHG?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Hamburg - City Alster by IHG?

Yes. Self parking costs EUR 29 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Hamburg - City Alster by IHG?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What is there to do at Crowne Plaza Hamburg - City Alster by IHG and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Crowne Plaza Hamburg - City Alster by IHG also has a 24-hour health club.

Are there restaurants at or near Crowne Plaza Hamburg - City Alster by IHG?

Yes, there's an onsite restaurant, The Restaurant.

What's the area around Crowne Plaza Hamburg - City Alster by IHG like?

Crowne Plaza Hamburg - City Alster by IHG is located on the waterfront in Hamburg-Nord, a short 8-minute walk from Uhlandstrasse U-Bahn and 6 minutes' walk from Alster Lakes.

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Crowne Plaza Hamburg - City Alster by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room

What guests liked

  • Breakfast was great with a huge selection of food and drink, and was often described as fabulous and plentiful. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Morgenmaden var fremragende, der var meget at vælge imellem, og den var rigtig lækker.
steffen, 2-night trip

10/10 Exceptional

Hamburg

Super pænt og rent god morgen buffet alt i alt en god oplevelse
Jan, 3-night trip

10/10 Exceptional

1 night in Hamburg

Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Tonya, 1-night trip

8/10 Very good

Tolles Hotel, sehr zu empfehlen
Elisabeth, 1-night trip

10/10 Exceptional

Excelente hotel y ubicación, moderno, agradable, limpio, excelente desayuno.
RUTH, 1-night trip

8/10 Very good

R

Rigtig fint hotel til prisen. Dejligt værelse og god - dog lidt crowded - morgenmad. Beliggenhed i gåafstand til centrum og tæt ved den fine sø. Ville gerne komme igen
Peer, 3-night trip

10/10 Exceptional

Temiz, kahvaltısı güzel, 2 durak ana istasyona
CEYLA, 4-night trip

10/10 Exceptional

Venligt og imødekommende oplevelse

Dejligt ophold - 4 dage på et godt beliggende hotel med et fantastisk personale. Hotellet fremstår meget velholdt med en fremragende morgen buffet. 500 meter til U-Bahn eller 20 minutters gang til Mönckebergstrasse/Hovedbanegården.
Henrik Lykke, 3-night trip

8/10 Very good

Ganske fint hotel, fine værelser og pæne omgivelser. Gode parkeringsmuligheder.
Kamilla, 2-night trip

8/10 Very good

Centralt og parkeringskælder
Michael, 2-night trip

10/10 Exceptional

Rigtig godt køb til prisen

Vi boede her 3 nætter. Weekendophold for 7 personer. Flotte værelser - kliniske rene - glimrende morgenmad og herlig beliggenhed (stille og roligt, men kun 500 meter fra utallige spisesteder (Lange Reihe)). Bestemt et godt køb til prisen
Her boede også et World Tour cykelhold
Jan, 3-night trip

10/10 Exceptional

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Carl, 2-night trip

10/10 Exceptional

War im allem allem ein schöner Aufenthalt, alles drun dran . Sehr freundlich. Plus Sauna
Mario, 3-night trip

10/10 Exceptional

Skøn beliggenhed i St Georg dejlige restauranter og herlige ture langs og på vandet. Her vil vi gerne bo igen. God morgenmad.
Marianne, 3-night trip

10/10 Exceptional

Ruhiges, sehr gepflegtes Hotel in guter Lage. Modern eingerichtete Zimmer in angemessener Größe. Frühstücksbuffet absolut empfehlenswert. Die Angestellten waren immer freundlich und aufmerksam.
Carsten, 2-night trip

8/10 Very good

Frühstück war vielseitig und lecker
Melanie, 3-night trip

10/10 Exceptional

Gute Erreichbarkeit, Netter Empfang auch in der Bar und Restaurant, Zustand der Zimmer auch sehr gut.
Ralf, 2-night trip

8/10 Very good

De vriendelijke dame die bij het ontbijt heerlijke omeletten klaarmaakt is een goede aanwinst voor dit hotel!
Manolito, 3-night trip

10/10 Exceptional

Holiday

Great location next to Alister Lake
Christopher, 2-night trip

10/10 Exceptional

Parfait

Nous avons séjourné plusieurs fois dans cet hôtel. Il est bien situé et dans un quartier calme. Le personnel de l'accueil est aimable et disponible. La chambre et la salle de bains étaient spacieuses et propres. Une bouilloire et du café sont à disposition. Le petit déjeuner est grandiose, un véritable festin. C'est avec plaisir que nous reviendrons
Michèle, 1-night trip

8/10 Very good

Meget hjælpsom personale
bent, 3-night trip

10/10 Exceptional

clean, great staff and food
Jasmina, 1-night trip

10/10 Exceptional

Superophold

Fantastisk hotel der ligger i et fredeligt område. Super service og nogle virkelige lækre værelser og senge helt i top. Morgenmaden overgik vores fantasi, nærmest alt hvad hjertet kan begære
Joan, 1-night trip

10/10 Exceptional

Ein sehr schönes Hotel, sauber, toller Service. Eine super Ausgangslage fussläufig viel zu sehen, U Bahn in der Nähe. Wir werden wiederkommen und weiterempfehlen!
Susanne, 1-night trip

10/10 Exceptional

Miellyttävä hiljainen hotelli

Valitsimme hotellin sijainnin perusteella, koska emme halunneet keskustaan. Hotelli oli hiljainen ja henkilökunta ystävällistä. Aamiainen oli hyvä. Metrolle noin 5-10 min kävelymatka. Kävelyetäisyydellä, kauppa ja hyviä ravintoloita.
Annemari, 5-night trip