pillow smell bad and has dirty spot and blanket has dirty spot,i will post pics here if i could,also they split one family of 5 people (parent and 3kids age between 8-12)on different floor and in two king bed room which we request two queen bed room and hope set them close by.
Mintao
Expedia真实住客点评
8/10 很好
2024 年 1 月 3 日
Xiufen
Xiufen,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 30 日
yuanfeng
yuanfeng,2 晚行程
Expedia真实住客点评
6/10 好
2023 年 12 月 28 日
One of the room which was next to my room was very loud at mid-might. We called the front desk and security came three times to our next room, but it came out we move to other room. This was really bad experience.
YAN
YAN,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 25 日
Great!
YUFEI
YUFEI,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2023 年 12 月 25 日
Xiao
Xiao,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 5 月 11 日
good
James
James,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 1 月 2 日
David
Expedia真实住客点评
4/10 尚可
2023 年 1 月 2 日
yingjun
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Jenifer
Jenifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Guilherme
Guilherme,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Great night for hubbies birthday.
Crystal
Crystal,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Noah
Noah,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 8 日
GREAT PLACE, BUT...
We arrived and used the self check in kiosk (that was great). Our room was really nice and quiet. The next morning we were not able to shower as there was no water in the shower. The sink only had very cold water.i contacted the ftont desk and was informed that they were aware of the water issue and are working on it. We got dressed and went to our appointment (unshowered). When we returned to our room several hours later, water was still mot working. We received a message stating that the water was working, but still no water in our room.
I went down to the front desk and talked to the front desk. She promptly apologized for the inconvenience a.nd comped my room for that night. The
Next day was the same. We again went downstairs to the front desk and explained our disappointment with the situation. We were again compted for our room for the second night, but was charged the resort fee (i guess we did use the cool elevators)
The hotel front desk was VERY nice and helpful. I know the situation wasnt their fault. They were great! We checked out on Sunday without a shower. I would definitely return, and hope the water will be working.