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DoubleTree by Hilton Rochester

4.0 star property
Hotel with indoor pool, near Marketplace Mall

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Photo gallery for DoubleTree by Hilton Rochester

Lobby
Breakfast served, American cuisine
Exterior
Reception
Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Near Marketplace Mall, DoubleTree by Hilton Rochester offers a warm welcome with an indoor pool and sun loungers. Unwind in the garden or enjoy breakfast at Bistro 252, serving American cuisine. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY877
CNY1,000 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed with Sofa bed (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Standard, One King and One Sofa Bed

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Courtyard by Marriott Rochester Brighton

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 809 reviews
The price is CNY682
CNY778 total
includes taxes & fees
Sep 1 - Sep 2
Courtyard by Marriott Rochester Brighton
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About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Tim Hortons Iceplex - 1 min drive - 1.8 km
  • Marketplace Mall - 2 min drive - 1.9 km
  • University of Rochester - 6 min drive - 6.8 km
  • Rochester Institute of Technology - 8 min drive - 8.3 km
  • Strong - 9 min drive - 8.9 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 17 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Tully's Good Times - ‬12 min walk

About this property

DoubleTree by Hilton Rochester

At DoubleTree by Hilton Rochester, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro 252, which serves American cuisine and is open for breakfast. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 248 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Offsite

    • Free area shuttle within 3 miles
    • Free shopping center shuttle

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Skiing nearby

Working away

  • 7 meeting rooms
  • Conference space (12480 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
Trellis Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.50 for adults and USD 8.95 for children

Renovations and closures

The property will be renovating from March 14 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester
HELP_OUTLINE

Frequently asked questions

Does DoubleTree by Hilton Rochester offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Rochester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Rochester?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Rochester?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Rochester?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Rochester and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near DoubleTree by Hilton Rochester?

Yes, Bistro 252 offers American cuisine.

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DoubleTree by Hilton Rochester Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Location
Bathroom
Food
Elevator
Lobby
Shower

What guests liked

  • The property's bar and bistro served good food and the staff was very courteous. (6 reviews)
  • The pool was a highlight, described as great, lovely, warm, and beautiful by multiple guests. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay
Julie, 2-night trip

10/10 Excellent

Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Andrea, 1-night trip

10/10 Excellent

Perfectly nice room, property was clean and quiet.
Lindsay, 1-night trip

8/10 Good

Great stay and service 👍
JACKIE, 3-night trip

10/10 Excellent

Beautiful lobby. Clean, and perfect location for downtown Rochester.
Suzanne, 1-night trip

10/10 Excellent

Aplus
Francis, 2-night trip

10/10 Excellent

We had a good stay and even though the construction was loud we had a good stay.
JoAnne, 1-night trip

8/10 Good

Overall was a good stay they are under construction so some things wasn’t working
Jacqueline, 3-night trip

8/10 Good

Great staff.
Sheri, 1-night trip

6/10 Okay

hope to get a discount for after the renovation
Kareen, 2-night trip

6/10 Okay

The people were nice. Overall, it was not as clean as it should have been. The breakfast fruits were terrific, but the pancakes was not. The fitness center was nice.
Norm, 1-night trip

6/10 Okay

It was very attractive. I understand the renovation happening.
Jane, 3-night trip

10/10 Excellent

The entire stay was quite peaceful and lovely . Staff were kind , the entire place was very clean and I enjoyed being able to check out from the Hilton app
Elizabeth, 1-night trip

8/10 Good

Inside ambience was unusually good.Trees and plants were a welcome change to most hotels
Pasqualino, 1-night trip

10/10 Excellent

Love the place we recommend it
Doris, 2-night trip

10/10 Excellent

Excellent
jaime, 1-night trip

10/10 Excellent

Friendly staff and very clean. Absolutely love all the plants and the pool.
Kayla, 1-night trip

8/10 Good

Close to airport food options big rooms clean
Michelle, 1-night trip

10/10 Excellent

Nice
Duk, 1-night trip

10/10 Excellent

We stay here often and are usually very happy. The bar/restaurant is always great and staff very nice.
Dominique, 1-night trip

4/10 Poor

Not a good experience however staff was very good.
Mildred, 3-night trip

10/10 Excellent

Great!
Irina, 2-night trip

4/10 Poor

We stayed here a few years ago and it was fantastic. Sad to see how it’s declined. The staff were rude and the room is disgusting. Wallpaper is bubbled, grout in the bathroom is filthy, vents are SO DIRTY. Leak in the lobby when we first arrived should have been my sign to leave.
Meridith, 1-night trip

10/10 Excellent

We stayed at the property for the Tattoo expo. Very comfortable room, excellent service!
Taryn, 1-night trip

6/10 Okay

The elevator was not working properly. Would only go up from lobby, would not come to any floor summoned, had to take the stairs down from the 6th floor every time. Room, lobby, staff, bar and vibes were all nice but the elevator situation really brought the stay down.
James, 1-night trip