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Best Western Richmond Hotel

2.5 star property
Richmond hotel with indoor pool and 24-hour fitness

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Photo gallery for Best Western Richmond Hotel

Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi
Front of property - evening/night
Garden
Restaurant
Best Western Richmond Hotel is where comfort and relaxation meet. Unwind in the spa tub, take a dip in the indoor pool, or get moving at the 24-hour gym. With free WiFi, luggage storage, and helpful staff who have made previous guests feel right at home.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Laundry facilities
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • 24-hour business center
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY561
CNY619 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn Richmond

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 1,006 reviews
The price is CNY648
CNY714 total
includes taxes & fees
Sep 1 - Sep 2
Quality Inn Richmond
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About the neighborhood

Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 8 min walk - 0.7 km
  • Eastern Kentucky University - 17 min walk - 1.5 km
  • EKU Center for the Arts - 2 min drive - 1.8 km
  • Hummel Planetarium - 3 min drive - 2.4 km
  • Lake Reba - 12 min drive - 7.6 km

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Best Western Richmond Hotel is a great choice for a stay in Richmond. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (2314 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Masks are required in public areas for unvaccinated guests.

Also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Richmond Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Best Western Richmond Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Richmond Hotel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Best Western Richmond Hotel and nearby?

Best Western Richmond Hotel has an indoor pool and a 24-hour fitness center, as well as a hot tub.

What's the area around Best Western Richmond Hotel like?

Best Western Richmond Hotel is a short 14-minute walk from Richmond Centre Mall and 16 minutes' walk from Eastern Kentucky University.

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Best Western Richmond Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Hot Tub
Bathroom
Shower
Toilet
Elevator
Coffee

Reviews

8/10 Good

They are undergoing renovations which is clearly stated when you check in. The floors are beautiful and can tell it will be amazing when completed
Stacy, 1-night trip

10/10 Excellent

Very friendly and respectful
James, 1-night trip

2/10 Terrible

Absolutely the worst place ever ! Should be condemned and shut down . I didn’t even and up staying there because the room looked like “Bates Motel “ and I felt very unsafe and uncomfortable being in the area with the room in the condition it was in .
Holly, 1-night trip

10/10 Excellent

The renovations are apparent. My room was newly remodeled and nicely appointed.
Audra, 1-night trip

10/10 Excellent

It was quiet, great bed(s)
Deidre, 1-night trip

10/10 Excellent

It is very convenient to the Interstate and several eateries.
Elizabeth, 1-night trip

2/10 Terrible

This is a property undergoing major renovation with the shoddiest materials and workmanship imaginable. If you want a lobby that's a construction site, open electrical boxes in your room, etc., go ahead and stay here. Otherwise, keep away.
Anthony, 1-night trip

2/10 Terrible

The only good thing about it was the room was big
Rosetta, 1-night trip

10/10 Excellent

Room was clean and nicely remodeled, staff was very friendly and helpful.
Lee, 1-night trip

2/10 Terrible

The receptionist was nice enough, but the area and room were awful. Parking lot was filthy and I'm pretty sure a drug deal was going on. The door wouldn't open properly. The smell in the hallway was terrible. Once we entered our room, there was a hole in the floor and bugs in the corner. Looked like it hadn't been swept. I've stayed in some budget motels, but I did not feel safe here.
Steve, 1-night trip

2/10 Terrible

Worst hotel .. plumbing issues. Toilet want flushing.. just stay away
Jasvir, 1-night trip

2/10 Terrible

Broken keypads around the building - people were propping external doors open with rocks. The pool and hot tub were both down for renovations which was not mentioned before booking this room. broken tv in the room. Air conditioner in room worked well.
Jordan, 2-night trip

6/10 Okay

We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Ali, 1-night trip

4/10 Poor

Staff friendly and helpful. The hotel is being remodled,so there are repairs going on everywhere. We were in a already remodel room and kept falling on the foot sized hole in the middle of the room,wall holes with exposed wires also. The whole place is in a horrible state of disrepair. Also there was a old dirty washcloth hanging from the shower curtain.
Megan, 1-night trip

8/10 Good

Very nice overall.

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Anna, 1-night trip

4/10 Poor

The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable
Dori, 1-night trip

2/10 Terrible

Left the property with bug bites all over my legs. The beds look like they are from the 80’s. Holes in the wall in bed room. Shower rod was disconnected from the wall. Couldn’t event get out door open. Went to breakfast and there were bugs everywhere. Long story short I would not recommend at all.
Grace, 1-night trip

4/10 Poor

I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.
Aaron, 1-night trip

8/10 Good

Good stay

The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Clinton, 4-night trip

10/10 Excellent

No hot water was a problem
Colleen, 1-night trip

10/10 Excellent

AAA+ Hotel

Was an amazing weekend get away, clean rooms, awesome staff.
Benjamin, 2-night trip

10/10 Excellent

Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Connie, 1-night trip

8/10 Good

The property was under renovation, but the rooms were extremely clean, staff was very polite Overall a good stay
Kristi, 1-night trip

4/10 Poor

Wasn't crazy about the bed bugs.
Leon, 1-night trip

4/10 Poor

Advertises hot tub and was not usable - dirty and scum. Lacking toiletries in room. Many areas under renovations - should advertise as such. Staff are friendly.
Dan, 1-night trip