Nestled near Phoenix Zoo, Crowne Plaza Phoenix Airport - PHX offers a tranquil retreat. Unwind in the spa tub, recharge at the 24-hour business center or connect to free WiFi. Guests rave about the helpful staff and enjoy perks like an outdoor pool with sun loungers.
Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 26 min drive
Chandler, AZ (CHD-Chandler Municipal) - 28 min drive
Phoenix Deer Valley Airport (DVT) - 32 min drive
Phoenix - Mesa Gateway Airport (AZA) - 40 min drive
44th Street - Washington Station - 4 min walk
44th Street Station - 8 min walk
38th Street - Washington Station - 15 min walk
Free airport shuttle
Restaurants
Stockyards Steakhouse - 19 min walk
Nu Towne Saloon - 3 min drive
Burger King - 6 min walk
Paco’s Tacos - 13 min walk
Mesquite Fresh Street Mex - 10 min walk
About this property
Crowne Plaza Phoenix Airport - PHX by IHG
Crowne Plaza Phoenix Airport - PHX by IHG is just 3.3 mi (5.3 km) from the airport and offers a free shuttle (available 24 hours). After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers like the helpful staff and airport proximity. The property is just a short walk to public transportation: 44th Street - Washington Station is 4 minutes and 44th Street Station is 8 minutes.
At a glance
DONE
Hotel size
290 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (USD 12.00 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Free airport shuttle (available 24 hours)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
12 meeting rooms
Computer station
Conference center (15000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Piano
Fitness center
An outdoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 7 to 20 per person
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Parking
Covered self parking costs USD 12.00 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport
Frequently asked questions
Does Crowne Plaza Phoenix Airport - PHX by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Phoenix Airport - PHX by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Phoenix Airport - PHX by IHG?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Phoenix Airport - PHX by IHG?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Phoenix Airport - PHX by IHG?
Yes. Self parking costs USD 12.00 per day. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Crowne Plaza Phoenix Airport - PHX by IHG?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Phoenix Airport - PHX by IHG?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Phoenix Airport - PHX by IHG?
No, this hotel doesn't have a casino, but Casino Arizona (13-min drive) and Lone Butte Casino (17-min drive) are both nearby.
What is there to do at Crowne Plaza Phoenix Airport - PHX by IHG and nearby?
Crowne Plaza Phoenix Airport - PHX by IHG has an outdoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Crowne Plaza Phoenix Airport - PHX by IHG?
Yes, there are 2 onsite restaurants.
What's the area around Crowne Plaza Phoenix Airport - PHX by IHG like?
Crowne Plaza Phoenix Airport - PHX by IHG is a short 4-minute walk from 44th Street - Washington Station and 13 minutes' walk from S'edav Va'aki Museum. Travelers say this hotel is in a good location.
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Reviews
Crowne Plaza Phoenix Airport - PHX by IHG Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.0
Location
8.6
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
The airport shuttle was prompt, convenient, and easy to use, making it a great option for travelers. (87 reviews)
The pool area was well-maintained, clean, and a great place for kids to have fun. (12 reviews)
The property's fitness center was one of the best seen in a property, well-equipped and conveniently located. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Airport
Restaurant
Bed
Food
Location
Shuttle
Bathroom
Lobby
Reviews
10/10 Exceptional
Sep 17, 2025
Impressive gem
Accommodating staff, efficient location and one of the most comfy hotel beds I've slept on.
Brady
Brady, 1-night trip
10/10 Exceptional
Oct 1, 2025
great gym
Nice pool area
DavID
DavID, 2-night trip
10/10 Exceptional
Sep 9, 2025
Crown plaza was a wonderful place to stay
We had a wonderful stay at the hotel the staff was wonderful very accommodating and friendly. I would never hesitate to stay here again.
Debra
Debra, 1-night trip
10/10 Exceptional
Sep 29, 2025
Quiet, restful
Samantha
Samantha, 2-night trip
10/10 Exceptional
Sep 22, 2025
Convenient to the airport and a great park and fly program but the property is tired.
JAMES
JAMES, 1-night trip
10/10 Exceptional
Sep 16, 2025
Great stay
We had a good experience. The room was very clean and beds were comfortable.
Adela
Adela, 1-night trip
10/10 Exceptional
Aug 19, 2025
Nice stay
Verified traveler
1-night trip
10/10 Exceptional
Sep 21, 2025
Conveniente para el aeropuerto
Nuestro pernocta fue por un retraso de vuelo, asi que no estuvimos mucho en el hotel, pero estaba en buena condiciones y convieniente para el aeropuerto
JORGE
JORGE, 1-night trip
10/10 Exceptional
Sep 12, 2025
From the front desk to everyone at the hotel was extremely helpful would definitely recommend.
I stayed there because i had a ealy morning flight , their shuttle was on time and friendly
Hector
Hector, 1-night trip
4/10 Fair
Sep 29, 2025
No me gustó
Horrible la zona, pero hotel de aeropuerto aunque poco práctico
Close to PHX. Staff friendly and helpful. Nice work station for my laptop. Quiet hotel. Beds comfortable. Room very clean. Would stay there again.
Annette
Annette, 1-night trip
8/10 Very good
Sep 19, 2025
Off season is best
Good location for airport access. Nice TV and channel selection. Good AC. A little dated, but clean. Good water pressure in shower. Needs more accessible outlets - especially for the coffee. Sometimes a little too pricey, but that's a seasonal thing.
Shayne
Shayne, 1-night trip
10/10 Exceptional
Jul 3, 2025
Good location
Michael
Michael, 1-night trip
8/10 Very good
Sep 24, 2025
Coffee Machine in room did not work. Pool was cold once the sun went down.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jun 23, 2025
Very comfortable bed, very nice room.
Rafael
Rafael, 1-night trip
10/10 Exceptional
Sep 8, 2025
Convenient and Relaxing
Very Relaxing. We use the Crowne prior to flying out or back in. We have also used the Crowne for PHX downtown activities. The light rail is right there. So Easy. Recently we went to a baseball game and then took an extra day off to relax. We enjoyed the pool. The Gym was nice. The food was good.
Shannon
Shannon, 1-night trip
6/10 Good
Sep 25, 2025
Not used
Santosh
Santosh, 2-night trip
8/10 Very good
Jul 25, 2025
Great Trip
I had an overall wonderful stay at Crowne Plaza Phoenix-Airport. The staff was very friendly and helpful. I was taken aback at the $100 per day hold to stay there as it was not mentioned when I booked my reservation.
Nicole
Nicole, 4-night trip
10/10 Exceptional
Jul 5, 2025
Comfortable room and very clean. The bar downstairs was nice and they accommodated our parties need wonderfully.
Dawn
Dawn, 1-night trip
10/10 Exceptional
Sep 11, 2025
Ms. Audrey Rellis
This is an Amazing Awesome Hotel! I was surprise that there was not a lamp on the desk, no luggage rack, the refrigerator kept sliding around inside the stand and you needed to check it constantly if the door was open and the clothing rack on the back of the door in bathroom is coming a loose. Therefore, I’m really Big on Customer Service and The professionalism and excellent service that is provided by Front Desk and The Post Restaurant are exceptional and goes over and beyond to please the Guest. Thank you so much for making me feel Comfortable and Safe.