Neuhaus Zillertal Resort

Mountain hotel in Mayrhofen with 2 indoor pools and spa

Choose dates to view prices

Where to?

Dates

June 2026

July 2026

2 indoor pools, outdoor pool, sun loungers - Neuhaus Zillertal Resort (Mayrhofen)

Family Suite | In-room safe, blackout drapes, free WiFi, bed sheets - Neuhaus Zillertal Resort (Mayrhofen)

Fireplace - Neuhaus Zillertal Resort (Mayrhofen)

Loft (am See) | Garden view - Neuhaus Zillertal Resort (Mayrhofen)

Sauna, hot tub, steam room - Neuhaus Zillertal Resort (Mayrhofen)

Nestled in the mountains, Neuhaus Zillertal Resort offers a serene retreat. Begin your day with a breakfast buffet and unwind at the spa or take advantage of cycling opportunities. With free WiFi, an indoor pool, outdoor pool, playground and laundry facilities you're set for a relaxing getaway.

Wonderful

Popular amenities

Pet friendly
Free parking
Free WiFi

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
2 indoor pools and outdoor pool
Free supervised childcare
Ski storage
Ski passes
Fitness center
Sauna
Steam room
Children's pool
Waterslide

For families (6)

Supervised childcare (free)
Children's pool
Playground on site
Separate bathtub and shower
Separate sitting area
Television

CNY2,212 total

includes taxes & fees

May 25 - May 26

Why we love this property

Culinary delights galore

A restaurant and bar provide delicious dining options. Couples can enjoy private meals while all guests start the day with free buffet breakfast.

Wellness mountain escape

A full-service spa, sauna, and hot tub form a mountain sanctuary. Daily massages and a fitness room enhance the rejuvenating experience.

Room options

Check availability for these dates

Tonight

May 24 - May 25

Tomorrow

May 25 - May 26

Classic Room

35 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room (Astegg)

Exceptional

23 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
Free WiFi

Suite (Romantik)

Mountain view
40 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Room (Romantik)

Mountain view
20 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Room (Marchkopf/Steinerkogel)

Mountain view
30 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Chalet, 1 Bedroom

Exceptional

Garden view
70 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Loft (am See)

Mountain view
80 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Studio

Mountain view
36 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free WiFi

Room (Bergblick)

Exceptional

Mountain view
32 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Room (Interio)

Exceptional

City view
35 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Classic Suite

Mountain view
50 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Apartment, 1 Bedroom

46 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
Free WiFi

Duplex (Interio)

Mountain view
75 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Twin Sofa Beds
Free WiFi

Suite (Garden)

Mountain view
65 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

Duplex (Garden)

Mountain view
105 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Twin Beds
Free WiFi

Room (Grünberg)

Exceptional

Mountain view
32 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
Free WiFi

Suite (Hamberg)

Mountain view
40 sq m
1 bedroom
Sleeps 2
2 Twin Beds
Free WiFi

Chalet, 2 Bedrooms

Mountain view
95 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

Apartment, 2 Bedrooms

Exceptional

55 sq m
2 bedrooms
Sleeps 4
2 Double Beds
Free WiFi

32-inch flat-screen TV with cable channels, TV, foosball

Apartment, 2 Bedrooms (Maisonette)

Mountain view
68 sq m
2 bedrooms
Sleeps 6
1 Double Bed and 4 Twin Beds
Free WiFi

Family Suite

Garden view
60 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Twin Bunk Bed
Free WiFi

Family Suite

Garden view
80 sq m
2 bedrooms
Sleeps 5
2 King Beds
Free WiFi

Family Suite (Interio)

City view
55 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds
Free WiFi

Traditional Double Room

1 bedroom
Sleeps 3
1 King Bed and 1 Twin Bed
Free WiFi

Superior Double Room

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Similar properties

Spa
Pet friendly
Free parking
Free WiFi

Compare similar properties

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About the neighborhood

202 Am Marktplatz, Mayrhofen, 6290

What's nearby

Zillertal - 1 min walk - 0.0 km
Hauptstraße - 1 min walk - 0.1 km
Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
Erlebnisbad Mayrhofen - 9 min walk - 0.8 km
Penkenbahn Gondola - 13 min walk - 1.1 km

Getting around

Kranebitten Airport (INN) - 71 min drive
W.A. Mozart Airport (SZG) - 132 min drive
Mayrhofen Station - 2 min walk
Bichl im Zillertal Station - 3 min drive
Ramsau - Hippach Station - 5 min drive

Restaurants

‪Ice Bar | Sporthotel Strass - ‬10 min walk
‪Café Kostner - ‬4 min walk
‪Gasthof Waldcafe - ‬9 min walk
‪Happy End - ‬5 min walk
‪Neue Post - ‬2 min walk

About this property

Neuhaus Zillertal Resort

Located near a train station, Neuhaus Zillertal Resort is a great choice for a stay in Mayrhofen. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 indoor pools, an outdoor pool, and a bar/lounge.

At a glance

Hotel size

- 150 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11:00 AM

Special check-in instructions

- The front desk is open daily from 7:00 AM - midnight
- Front desk staffed during limited hours
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Free supervised childcare

Pets

- Pets allowed (dogs only, 1 total)*
- Specific rooms only, restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)

Traveling with children

Children's pool
Waterslide
Bowling alley
Playground
Free supervised childcare/activities
Children's games
Toys
Art supplies

What to do

Ski passes
Bowling alley
Evening entertainment
Pool table
Foosball
Table tennis
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Snowboarding nearby
Fishing nearby

Working away

Meeting rooms
Coworking spaces

Services

Front desk (limited hours)
Laundry facilities
Luggage storage
Bicycle rentals
Pool loungers
Ski storage
Romance packages

Facilities

Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fitness center
An outdoor pool
2 indoor pools
Designer stores on site
Full-service spa
Sauna
Steam room
Waterslide
Vegan dining options
Vegetarian dining options

Accessibility

Elevator
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Hardwood flooring in public areas
Hardwood flooring in room

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Bathrobes

Sleep well

Blackout drapes/curtains
Bed sheets provided

What to enjoy

Balcony
Separate sitting area

Freshen up

Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free WiFi
Phone

Food and drink

Champagne service

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.20 per person, per night

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses some solar and geothermal energy.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Alpendomizil Neuhaus Hotel Mayrhofen

Alpendomizil Neuhaus Hotel

Alpendomizil Neuhaus Mayrhofen

Alpendomizil Neuhaus

Neuhaus Zillertal Resort Hotel

Neuhaus Zillertal Resort Mayrhofen

Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Does Neuhaus Zillertal Resort offer free cancellation for a full refund?

Yes, Neuhaus Zillertal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neuhaus Zillertal Resort?

Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.

Are pets allowed at Neuhaus Zillertal Resort?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 35 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Neuhaus Zillertal Resort?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Neuhaus Zillertal Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Neuhaus Zillertal Resort and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for fishing and hiking. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Neuhaus Zillertal Resort also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Neuhaus Zillertal Resort?

Yes, there's an onsite restaurant.

Does Neuhaus Zillertal Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neuhaus Zillertal Resort like?

Neuhaus Zillertal Resort is a short 2-minute walk from Mayrhofen Station and 2 minutes' walk from Congress Zillertal - Europahaus Mayrhofen.

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Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.2

Property conditions & facilities

What guests liked

The pool area was amazing with indoor and outdoor pools, jacuzzi, and relaxation rooms. (4 reviews)
The spa facilities were impressive, with indoor and outdoor pools, saunas, and relaxation rooms, offering a high-quality experience. (7 reviews)
Breakfast options were plentiful and of high quality. (5 reviews)

From real guest reviews summarized by AI.

Popular mentions

Shopping center

Train station

Location

Verified

10/10 Exceptional

Feb 2, 2026

Excellent spa, accommodation and food. Great location.

Stephen, 4-night trip

Verified

10/10 Exceptional

Mar 11, 2026

Lovely hotel, helpful staff, large rooms, great breakfast & dinner. Good location for 10 mins walk to ski lifts or short bus ride. Loved the inifity pool with mountain views!

Jeff, 4-night trip

Verified

10/10 Exceptional

Dec 26, 2025

Wonderful hotel! Breakfasts and dinners are fantastic, pools and spas are amazing, rooms we clean and well maintained, staff is attentive. We will definitely be back!

Elvira, 5-night trip

Verified

10/10 Exceptional

Nov 5, 2025

The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return!

Laura, 3-night trip

Verified

8/10 Very good

Jan 9, 2024

Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.

Albert, 7-night trip

Verified

8/10 Very good

Feb 22, 2025

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.

Igor, 7-night trip

Verified

10/10 Exceptional

Feb 28, 2025

Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus

Paul Andrew, 7-night trip

Verified

10/10 Exceptional

Apr 30, 2024

Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..

??? ??????, 3-night trip

Verified

10/10 Exceptional

Mar 7, 2024

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too

Abbie, 5-night trip

Verified

10/10 Exceptional

Aug 23, 2023

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.

Shairon, 6-night trip

Verified

10/10 Exceptional

Jan 3, 2026

Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back.

C, 7-night trip

Verified

4/10 Fair

Jul 12, 2024

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.

Kjetil, 4-night trip

Verified

6/10 Good

Feb 7, 2025

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.

Andrew, 4-night trip

Verified

10/10 Exceptional

Feb 16, 2025

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.

Reuben, 4-night trip

Verified

8/10 Very good

Jul 22, 2024

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working

Karen, 7-night trip

Verified

10/10 Exceptional

Feb 7, 2026

Great spa

Andrew, 3-night trip

Verified

10/10 Exceptional

Mar 13, 2026

Everywhere was very good

Patrick, 4-night trip

Verified

10/10 Exceptional

Dec 19, 2025

Incredible spa, almost ridiculous! Has to be seen to be believed.

Owen, 4-night trip

Verified

10/10 Exceptional

Jul 4, 2025

Wonderful place

Amanda, 3-night trip

Verified

10/10 Exceptional

Apr 16, 2025

Everything about the Neuhaus was perfect!!

Elizabeth, 3-night trip

Verified

10/10 Exceptional

Oct 23, 2024

I love this hotel. Hope to visit again soon.

Abbie, 7-night trip

Verified

10/10 Exceptional

Jun 27, 2023

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

Verified

8/10 Very good

Jul 30, 2023

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.

Gary, 7-night trip

Verified

8/10 Very good

Mar 17, 2026

Sengen var for blød eller var alt fantastisk !

Mikael Bruun, 3-night trip

Verified

10/10 Exceptional

Mar 15, 2026

Fint spa och bra mat

Richard, 4-night trip

Neuhaus Zillertal Resort

Choose dates to view prices

Photo gallery for Neuhaus Zillertal Resort

Reviews

Popular amenities

Main amenities (12)

For families (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Classic Room

Classic Room

View all photos for Classic Room (Astegg)

Classic Room (Astegg)

View all photos for Suite (Romantik)

Suite (Romantik)

View all photos for Room (Romantik)

Room (Romantik)

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

View all photos for Loft (am See)

Loft (am See)

View all photos for Studio

Studio

View all photos for Room (Bergblick)

Room (Bergblick)

View all photos for Room (Interio)

Room (Interio)

View all photos for Classic Suite

Classic Suite

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

View all photos for Duplex (Interio)

Duplex (Interio)

View all photos for Suite (Garden)

Suite (Garden)

View all photos for Duplex (Garden)

Duplex (Garden)

View all photos for Room (Grünberg)

Room (Grünberg)

View all photos for Suite (Hamberg)

Suite (Hamberg)

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

View all photos for Apartment, 2 Bedrooms (Maisonette)

Apartment, 2 Bedrooms (Maisonette)

View all photos for Family Suite

Family Suite

View all photos for Family Suite

Family Suite

View all photos for Family Suite (Interio)

Family Suite (Interio)

View all photos for Traditional Double Room

Traditional Double Room

View all photos for Superior Double Room

Superior Double Room

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Neuhaus Zillertal Resort

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Other information

Property amenities

Food and drink