Fairfield by Marriott Inn & Suites Matteson Chicago

Property class: 3
Matteson hotel with restaurant and bar/lounge

Choose dates to view prices

When visiting Matteson, Fairfield by Marriott Inn & Suites Matteson Chicago is a great choice to consider. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Room service
  • Conference center
  • Business center
  • 8 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Map
500 Holiday Plaza Dr, Matteson, IL, 60443

What's nearby

  • Credit Union 1 Amphitheatre - 6 min drive - 8.8 km
  • Tinley Park Convention Center - 8 min drive - 13.9 km
  • Route 66 Raceway - 26 min drive - 40.1 km
  • Hard Rock Casino Northern Indiana - 34 min drive - 41.2 km
  • University of Chicago - 45 min drive - 44.3 km

Getting around

  • Chicago Midway Airport (MDW) - 48 min drive
  • Matteson Station - 5 min drive
  • Richton Park Station - 6 min drive
  • Matteson 211th Street-Lincoln Highway Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬8 min walk
  • ‪Culver's - ‬17 min walk

About this property

Fairfield by Marriott Inn & Suites Matteson Chicago

  • When visiting Matteson, Fairfield by Marriott Inn & Suites Matteson Chicago is a great choice to consider. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (13003 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar Louie - Onsite restaurant. Open daily.
Bar Louie - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 170.97 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Frequently asked questions

Does Fairfield by Marriott Inn & Suites Matteson Chicago offer free cancellation for a full refund?

Yes, Fairfield by Marriott Inn & Suites Matteson Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 170.97 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Fairfield by Marriott Inn & Suites Matteson Chicago?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Fairfield by Marriott Inn & Suites Matteson Chicago and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Fairfield by Marriott Inn & Suites Matteson Chicago?

Yes, there's an onsite restaurant, Bar Louie.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Fairfield by Marriott Inn & Suites Matteson Chicago Reviews

7.2

Good

7.6

Cleanliness

7.8

Location

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Shower
Breakfast
Restaurant
Air conditioning
Food
Vat
Amenities

Reviews

Verified review

6/10 Good

While my stay was not unpleasant, I have some notes. Front of building did not match pictures on booking post, so at first, I was confused about whether or not I was at the correct place. The staff were helpful in explaining that this hotel was split between Fairfield and Delta (also not mentioned in booking post). My room was clean apart from some minor pieces of trash on the floor and a dark, worn sock that was near the beds. There was a small puddle of water on the floor from a fixed leak in the ceiling, not no consistent leak was found to warrant report. Breakfast was a simple spread, but filling enough when you’re on the go (English muffin sandwich was good!). Kitchen staff were helpful and eating area was clean. Upon checking out, I was charged for my room despite having prepaid through Hotels.com app. Situation was resolved easily by calling the hotel and customer service through Hotels.com and a refund for the extra charge has been initiated.
Verified review

10/10 Exceptional

Great friendly people clean rooms and great service
Verified review

10/10 Exceptional

The staff is friendly, it’s really nice and clean
Verified review

10/10 Exceptional

Staff happy and friendly!
Verified review

8/10 Very good

Even though dated, the property is clean and the staff is excellant
Verified review

10/10 Exceptional

Nice staff and great customer service
Verified review

8/10 Very good

Staff very helpful and professional customer focused.
Verified review

10/10 Exceptional

Credit union 1 amphitheater convenience

Hotel was perfect location for concert location. Clean, friendly staff, easy access to highway
Verified review

10/10 Exceptional

Respectful professional clean

The hotel was very clean. The people were very friendly and I would recommend this hotel to friends and family.
Verified review

6/10 Good

The stay was cool. Very quiet in the hallways which was great.
Verified review

10/10 Exceptional

Ome night only

Good overnight stay, comfortable, clean
Verified review

6/10 Good

The property was in a good location, and there was a nice chain restaurant/bar on site. The property needs to be updated, perhaps new carpeting or decorations would help.
Verified review

8/10 Very good

Room was clean. Staff were super nice and helpful. Even though they were under remodeling, everything was fine. Parking was available. Overall it was great.
Verified review

8/10 Very good

Overall, the stay was fine. Some things (pool, front entrance) were inaccessible due to renovations. The hotel was clean and quiet though.
Verified review

8/10 Very good

Hotel was near many eateries, very convenient freeway access, and my room was clean. Hotel had lots of renovations going on, outdated gym, and swimming pool was out of service. Even with that being said I wouldn't mind staying again.
Verified review

6/10 Good

Review

The room was clean, but very outdated could use some much-needed updates. The furniture was old and worn. The bed was comfortable.
Verified review

6/10 Good

We like the Restaurant. We did not like: the long walk from the front desk to the elevator; the security door on the first floor by the parking, is NEVER secured; room coffee machines dont work, neither do the phones or the hair dryers. In addition, there is a great pool area, but it is dry! Sad hotel it is becoming
Verified review

6/10 Good

Facility and rooms very outdated, old smelly carpet, and located in a large nearly empty parking lot. For the price I'd hope for a bit higher quality. Everything was very clean.
Verified review

6/10 Good

Hotel was under construction first room they put us in were right next door to three rooms being renovated got switched to another room with no iron and no bath towels when asked we got two for a three day stay and said they were very limited. The front desk staff was very helpful
Verified review

10/10 Exceptional

3 star hotel at a 5 star price.

When we checked in the 1st room the door was open when we arrived , there was feces in the stool and no water to the room . The young lady at the desk was very helpful and gave us another room . The 2nd room was very clean and comfortable.
Verified review

4/10 Fair

Had a side door that was not locked at all and anyone could enter at any time: totally unacceptable!!!! Many huge weeds in the landscaping and building was sort of run down, but was clean inside
Verified review

8/10 Very good

First off I have to point out that the location IS under renovation so some messy is expected. The staff at the desk was very cooperative, and the maid staff were very friendly. Having said that the first room they gave us didn't have a working fridge, nor AC, nor TV. Second room was not king size, and had an overwhelming smell of Thai food. Third room was perfect. Really enjoyed the hardwood floors...
Verified review

4/10 Fair

This hotel in its glory days was probably amazing. It is huge. The landscaping is full of weeds, parking lot wasn’t much better. Hotel was fairly clean, but outdated. There is construction going on, however it never bothered us on the second floor. TV was brand new in the room. Check in and out was seamless. Staff was very nice. Bar Louie, not great. Food was good but service definitely lacked. Pool is closed indefinitely (didn’t affect my review, but just a heads up)
Verified review

4/10 Fair

Wished the pool had been open. We had to make 3 trips to the desk because the room key stopped working even keeping it away from phones and other keys/cards. The batteries in the remote were dead and the staff struggled to find new ones. We had to visit 3 different floors to find a working ice machine. One of the pillow cases on the bed had blood stains on it. The only good things were the location and the convenience of a restaurant on site.
Verified review

6/10 Good

Disappointing

As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.