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The Palms Resort of Mazatlan

3.0 star property
Beachfront resort with outdoor pool, near The Mazatlan Malecón

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Photo gallery for The Palms Resort of Mazatlan

Relax by the oceanfront pool surrounded by a tiled deck and shaded seating areas.
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Stroll along the winding pathway to our resort, surrounded by lush greenery and tropical plants.
Relax in comfort under the shade of our thatched umbrellas, surrounded by palm trees and the sound of the ocean.
Welcome to our hotel lobby, featuring a reception desk, pendant lights, and a staircase leading to an upper level with a view of the outdoor area.
Escape to The Palms Resort of Mazatlan, nestled near Cerritos Beach and the vibrant Malecón. Bask in the sun on the beachfront location, unwind with a swim-up bar or indulge in spa services like massages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Spa services
  • Conference center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Ocean View

Relax in this serene room with a large bed, separate seating area, and stunning ocean views.

Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Premium bedding
Blackout drapes/curtains
  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

Relax in this serene space with a large bed, nightstand, and a beautiful painting above.

Superior Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

Two single beds with red bed skirts, a flat-screen TV, and a desk with a lamp, set against a neutral backdrop.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Enjoy a serene retreat with two single beds, a flat-screen TV, and a balcony offering ocean views.

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Relax in this serene retreat with a large bed, a coastal painting, and a balcony overlooking palm trees.

Superior Room, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 4 min drive - 3.1 km
  • Cerritos Beach - 4 min drive - 2.7 km
  • Witches Beach - 6 min drive - 3.9 km
  • Mazatlan International Center - 7 min drive - 5.8 km
  • Mazatlán Aquarium - 9 min drive - 5.8 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from The Mazatlan Malecón. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Restaurant Panama serves breakfast and offers a beachfront location. A poolside bar, a fitness center, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 189 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite valet parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting rooms
  • Conference center (7973 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaurant Panama - This beachfront restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Pool Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children

Children & extra beds

  • Rollaway beds are available for MXN 400.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan offer free cancellation for a full refund?

Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Palms Resort of Mazatlan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at The Palms Resort of Mazatlan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palms Resort of Mazatlan?

Yes, there's free valet parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Palms Resort of Mazatlan?

No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.

What is there to do at The Palms Resort of Mazatlan and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness center and spa services. The Palms Resort of Mazatlan also has a garden.

Are there restaurants at or near The Palms Resort of Mazatlan?

Yes, Restaurant Panama offers alfresco dining.

What's the area around The Palms Resort of Mazatlan like?

The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 12 minutes' walk from Playa Brujas.

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The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Bed
Elevator

What guests liked

  • The beach location and access to the beach were highly praised with many guests enjoying the private beach area and stunning views. (11 reviews)
  • The property has great restaurants on site with delicious food, good views, and plenty of options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Love the food and the staff
Alicia, 3-night trip

10/10 Excellent

Excelent place
Emiliano, 1-night trip

8/10 Good

The view was amazing
Barbara, 4-night trip

10/10 Excellent

The property is a bit old but well kept. The staff is friendly and the views are beautiful
Drew, 5-night trip

6/10 Okay

It was nice, no beach and no Banda but there is access to the beach
Ricco, 3-night trip

10/10 Excellent

.
Miguel, 2-night trip

4/10 Poor

.
Leticia, 3-night trip

8/10 Good

The property location and amenities are amazing , cleanliness and transportation availability is also great. The only con is that the employees are not always the friendliest and can be rude especially around the pool and towel area.
Noemi, 4-night trip

10/10 Excellent

It’s a nice clean hotel in a quiet location. Having the Panama restaurant in the lobby is an added plus.
David, 2-night trip

10/10 Excellent

Great Staff!
E, 2-night trip

10/10 Excellent

Nice place
Sergio, 2-night trip

10/10 Excellent

The view is so wonderful. The staff very nice people. I definitely. Recommend this hotel.
francisco, 2-night trip

10/10 Excellent

Nice
Gustavo, 1-night trip

10/10 Excellent

I'm definitely returning, my only complaint was the a/c😪 i need sir. But everything else was so perfect
asuncion, 2-night trip

10/10 Excellent

Ocean view balcony was very relaxing
Kenneth, 7-night trip

10/10 Excellent

Great experience
Ramiro, 4-night trip

10/10 Excellent

Really nice place to stay with Panamá attached to it.
Eric, 7-night trip

10/10 Excellent

todo excelente
Yurari, 3-night trip

10/10 Excellent

Food
Daniela, 2-night trip

8/10 Good

.
Daniela, 4-night trip

10/10 Excellent

todo exelente
yesenia, 1-night trip

10/10 Excellent

Good customer service and general
Maria M, 4-night trip

10/10 Excellent

First time my family and I stayed here and we liked it very much, it is a clean place, attentive staff, friendly and respectful, we also liked the pool area and the access to the beach, the only bad thing was the bad weather that we had in the days we were there, but I would definitely stay in this hotel again.
Vianey, 3-night trip

10/10 Excellent

The property was always kept up with cleanliness. Very nice pool. House keeping is great!
Lisa, 7-night trip

10/10 Excellent

excelente