I booked a queen room and when we arrived (very late and we were very tired), we were given a double. We returned to the desk and the man behind the counter seemed completely annoyed. He was not friendly. He gave us a new room and when we went in, we noticed the door open, the lights on, a-tip in the garbage, and it looked like someone had been laying on the bed… and it was a double.
I was frustrated and grossed out, but didn’t want to return again. We slept uncomfortably in the double for our stay.
All other staff seemed nice.