Everything was great except for being charged for what we thought was a free continental breakfast. We were never told it was not free . I feel like that should have been made clear from the start. And no complimentary coffee n the Lobby was also disappointing.
Suzie
1 晚家庭旅行
10/10
Checking in was good, very nice and friendly staff that answered my questions when I needed them. One thing was I would ask is, for the key work for both doors only issue I had, and a staff member was able to get me back into my room
Cody
1 晚行程
10/10
Great location, smooth check in process.
Mark
1 晚商务旅行
10/10
Michelle
2 晚家庭旅行
8/10
Jacquelene
1 晚行程
10/10
The room was fast & easy to book! The room was extremely clean! The beds were the best part. Extremely comfortable!
Pat
1 晚家庭旅行
6/10
Hotel roof leaked during rain storm. Wall paper is coming off of the walls. Pool not heated very cold.
Richard
2 晚行程
8/10
The hotel was remodeled and is a beautiful space. The rooms are quiet even when people were in the pool area. The staff was friendly and helpful. Itvwas graduation weekend for both the local college and high schools so we were grateful to be able to book a room.
The only issue was the water pressure in the toilet was low so it filled slowly and didn't always flush completely. The staff did attempt to fix it but it still didn't work quite right-it wasn't so bad we needed to change rooms or hotels just an inconvenience and hopefully they can figure out the problem while they have the room empty.
The hotel had packaged options and coffee available for breakfast which we didn't take advantage of, hopefully they can offer breakfast in the future as they have what looks like a space that would work.
Overall we will definitely stay here again when we come to visit family.
Janette
4 晚家庭旅行
2/10
On graduation weekend this hotel had a gas leak, forcing an evacuation for hours on Saturday. To top it off, there was no hot water, leaving us with cold showers. Hugely inconvenient and poorly timed. Management needs to address these issues to prevent future disruptions.
Analytic
2 晚商务旅行
2/10
No hot breakfast and no hot water for showers because of a gas leak the day prior to our checkin all of which we found out the day after our checkin and after we swam in the pool.
真实旅客
1 晚家庭旅行
8/10
Ann
2 晚行程
2/10
Wanda
1 晚行程
2/10
There’s no hot water and the hot tub that they advertised has been closed due to changing into a baby pool. The continental breakfast that we added also was only called breakfast due to a gas leak so their kitchen was shut down.
Tarynn
1 晚家庭旅行
6/10
Front desk staff - friendly, efficient. Hot tub and one elevator was out of commission. Breakfast is ok. Bed was super comfortable, but the pillows could be better. Would stay again while traveling but it's not top notch.
真实旅客
1 晚行程
10/10
Brianna
3 晚行程
6/10
Definitely needs maintenance work. The Maine entrance is nice. The rooms are clean And nice but the hallway is dime light with low ceilings, missing and broken ceiling tiles, outside doors to hallway don't latch unless you apply pressure and make sure it latched. Staff was professional and accommodating.
Kristy
1 晚行程
6/10
Barbara
1 晚行程
10/10
Stacy
2 晚行程
8/10
Jamie
2 晚家庭旅行
8/10
Carlos
1 晚商务旅行
8/10
Justin
1 晚行程
8/10
The room was clean. Poor lighting, room was hot due to the chills not working or turned on. Bathroom not finished, needed toilet paper holder, bath towel holder, hand towel holder, shelf in shower to hold personal shower items.
Spoke to the manager and he was very receiptive of consern and agreed these items should have been completed during remodel and he is working on these items.