We were really happy with choosing this hotel. The only annoying thing was the number of flies that always came to eat with us. They really need to do a better job of managing that. There are plenty of eco friendly methods.
Fantastic staff. Amazing views and facilities. Awesome beach and seperate pools. Great spa. Excellent views. The food varied and excellent.
Sarah
7 晚行程
10/10
Quiet, great beach.
William
6 晚家庭旅行
10/10
Teresa
6 晚行程
10/10
Very nice!
Kazuki
3 晚家庭旅行
2/10
Zhi Cen
7 晚行程
10/10
Dave
4 晚行程
10/10
The staff were incredible - so friendly and helpful. This was my first time ever staying in a resort like this but they explained everything well and were really attentive. It’s a beautiful property.
The dining options felt a little limited when I was there because one of the two restaurants that serve food beyond breakfast was closed and there isn’t much around, although I had a rental car and was able to travel. Also, the resort fee and what it allegedly pays for is disappointing - although I don’t think that’s all on this one property since it’s become standard practice. But for example, they said the resort fee paid for the tote bag and water bottle you receive along with the juice and cold towel and some other items that were just kinda basic. The resort fee isn’t optional but also saying it’s paying for the things that are the least enticing about the stay doesn’t make it easier to pay.
Darcel
3 晚行程
6/10
Beautiful lobby. Nice employees. Very expensive, it's Hawai'i of course. But everything adds up so I don't understand why they charge $35 a night for a car rental to be parked there & they have no other things around for uber. Kind of felt slime ball-ish/sleazy to charge to park after we already pay so much for everything else. And a lot of extra "taxes". And all the grab & go employees expect a tip when we literally grabbed our own food and took it to the register. But otherwise a very nice place. Would not recommend staying longer than 4/5 days. We stayed 10 nights and it was too many.
Beau
10 晚行程
10/10
We were at the Westin Hapuna Bech for our 50th anniversary. The staff was incredibly accommodating and kind. I had hurt my foot before the trip and they lent us a wheelchair to get to the pool area and restaurant. They also moved us to an ADA room closer to the elevator when one became available the second day. Our seven night stay was fun and we highly recommend this hotel.
Robert
7 晚行程
10/10
Edward
3 晚行程
8/10
Phillip M
7 晚行程
10/10
It was great stay and I really enjoyed staff, facilities and beach/pool area. I wish it has better options for dinner/lunch.
Sergii
5 晚家庭旅行
6/10
House keeping was terrible. Ants in our room and didn’t keep items replenished in the room.
Joel Lee
5 晚家庭旅行
10/10
Leonor
5 晚家庭旅行
10/10
Jonathan
7 晚行程
8/10
Beautiful property. Only said that I only get to spend seven hours there.!!
David
1 晚家庭旅行
10/10
Had vegan options! All restrooms were very clean including at beach and pool. Great bed. Very quiet and easy to sleep even if you are jet lagged on a different time zone. Breakfast served early enough to eat before excursions.
Virginia
7 晚行程
10/10
By far the most beautiful resort on the big island. Staff was amazing and helpful for all of our 1 week stay. Food and drinks are very expensive but still worth it. Thank you so much, Aloha!
JANET
7 晚家庭旅行
10/10
Exceptional service. Everyone is so friendly and helpful!
Stephanie
2 晚行程
10/10
Excellent Resort off the beaten path. Not crowded. Fabulous staff.