Experience the charm of Fes El Bali at Le Grand Alcazar, where guests can unwind on the rooftop terrace and enjoy golf lessons or a sports massage at Nausikaa spa. With an adjacent golf course, indoor pool, on-site restaurant, coffee shop/cafe and helpful staff praised by past guests for their assistance.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Spa
Airport transfer
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant
Full-service spa
Indoor pool
Rooftop terrace
Steam room
Room service
Coffee shop/cafe
Airport shuttle
Train station pick-up service
Train station drop-off service
Bus station shuttle
Feel at home (6)
Connecting/adjoining rooms available
Private pool
Terrace
Daily housekeeping
Laundry facilities
Bathtub or shower
The current price is CNY802
CNY802
CNY934 total
includes taxes & fees
Jun 2 - Jun 3
Why we love this property
Taste of Morocco
Savor local cuisine at the riad's restaurant, experience a cafe atmosphere, or indulge in the complimentary local breakfast offerings.
Dive in and chill
The property has both an indoor pool and a private pool, creating options for aquatic relaxation in any kind of weather.
University of Al Quaraouiyine - 11 min walk - 1.0 km
Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km
Getting around
Fes (FEZ-Saiss) - 29 min drive
Fes Station - 7 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Bus station shuttle (surcharge)
Restaurants
Chez Rachid - 7 min walk
Cafe Mounia - 3 min walk
The Ruined Garden - 5 min walk
Cinema Café - 6 min walk
Dar Hammad - 7 min walk
About this property
Le Grand Alcazar
Take in the views from the rooftop terrace when you stay at Le Grand Alcazar. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a steam room, and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
7 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 328 ft (MAD 30 per day)
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle on request (available 24 hours)*
Bus station shuttle*
DONE
Other information
No alcohol served onsite
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Pro golf lessons
Golf lessons nearby
Horse riding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Golf caddy on site
Golf cart on site
Golf clubs on site
Facilities
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Adjacent to a golf course
An indoor pool
Full-service spa
Steam room
Accessibility
Tile flooring in room
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Pillow menu
Down comforter
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Private pool
In-room massage
Individually furnished and decorated
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa, Nausikaa. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 35.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way)
Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for MAD 150.0 per day
Parking
Parking is available nearby and costs MAD 30 per day (328 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes
Frequently asked questions
Does Le Grand Alcazar offer free cancellation for a full refund?
Yes, Le Grand Alcazar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Le Grand Alcazar?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Le Grand Alcazar?
Sorry, pets aren't allowed.
Is parking offered on site at Le Grand Alcazar?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Le Grand Alcazar?
Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.
What are the check-in and check-out times at Le Grand Alcazar?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Le Grand Alcazar and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Le Grand Alcazar also has private plunge pools and a steam room, as well as spa services.
Are there restaurants at or near Le Grand Alcazar?
Yes, there's an onsite restaurant that offers local cuisine.
Does Le Grand Alcazar have any outdoor private spaces?
Yes, every room features a private pool and a private plunge pool.
What's the area around Le Grand Alcazar like?
Le Grand Alcazar is a short 7-minute walk from Bou Inania Madrasa and 7 minutes' walk from Blue Gate.
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Reviews
Le Grand Alcazar Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
10
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was abundant, delicious, and had a sumptuous selection of fresh bread, pastries, and Moroccan specialties. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Family friendly
Riad
View
Bathroom
Children
Kitchen
Reviews
Verified
10/10 Exceptional
Dec 17, 2025
We were incredibly impressed. An absolutely beautiful property with incredibly friendly and helpful staff.
Meghan
Meghan, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2026
If you go anticipating a kind of faded glory, Moroccan grand Riad on the edge of the Medina then you will be pleased with your choice. Great view from the rooftop. Tea on arrival. Yousaf explained where we should visit. A really good time.
Also in March – and probably slightly out of the season – it was not too busy. And modestly priced.
Definitely worth a visit.
Colin
Colin, 1-night trip
Verified
8/10 Very good
Sep 7, 2024
Wonderful staff and breakfast
Scott
Scott, 2-night trip
Verified
10/10 Exceptional
Nov 29, 2024
Over all is good hotel. good location and staffs are friendly.
Jessie
Jessie, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
The staff was great only slightly too flirtatious-just something to note for female solo traveler and not all staff was this way one point though
Mariange
Mariange, 3-night trip
Verified
10/10 Exceptional
Sep 20, 2025
What a pleasant surprise when we entered the property. It’s beautiful and peaceful inside. Would love to have stayed longer. Will try to go back. Staff very friendly, beautiful/ comfortable room. delicious breakfast
Ingrid
Ingrid, 2-night trip
Verified
8/10 Very good
Jan 1, 2025
Great staff
The service is great . Staff is wonderful.
Naushaba
Naushaba, 3-night trip
Verified
10/10 Exceptional
Apr 6, 2024
We had a perfect stay in Fes. The accommodation is perfectly located to discover the Medina. What a beautiful riad.
Phil
Verified
10/10 Exceptional
May 22, 2024
Perfect spot in Fes!
Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!
Veronica
Veronica, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2024
Staff were very kind.
We take dinner and breakfast. Both are so delicious.
RYOSUKE
RYOSUKE, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2024
The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall
Nelson D.
Nelson D., 2-night trip
Verified
10/10 Exceptional
Jul 20, 2024
Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.
David
David, 3-night trip
Verified
10/10 Exceptional
Jan 17, 2024
Stunning Raid with welcoming and accommodating staff.
Hats off to Omar and the team 🙏
Happy to recommend
Justin
Justin, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2024
Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.
sarah
sarah, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2023
Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.
Eva
Eva, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
First time in Fez!
We booked this Riad for our quick impromptu trip to Fez for coupe of days. We had a great experience staying at Le Grand Alcazar - Riad is beautiful, clean, has stunning architecture and convenient located to Fez Medina. It’s walking distance to major sightseeing: Blue gate, Bou Inania Madrasa, Al Attarine Madra and more. Staff were very friendly, especially YUSUF! Yusuf is your go to person for anything you need, he can help you with booking day trip, recommendation for food, can bring you charger if your forgot yours, you name it and he will make it happen for you to make your stay as comfortable as possible. Overall great location, great place, nice view from terrace, lots of vegetarian options for food near by. I highly recommend this place.
Rashmi
Rashmi, 3-night trip
Verified
4/10 Fair
Oct 27, 2023
This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.
Dina
Dina, 1-night trip
Verified
6/10 Good
Jan 29, 2024
Was a very nice Riad, but staff was limited in able to answer our questions. The Fez medina is one of the largest and very hard to navigate, so a little help would have been nice (as they did in Marrakesh). But there was no one really around to answer these questions. Othmane was available to call, but hard to navigate this over the phone. Also, our booking was for 4 adults and the 2 single beds are not suitable for adults. They are 2/3rds the size of a single bed and not a full length. May work for a child but definitely not for an adult. The breakfast was excellent.
Hartej
Hartej, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2025
Really enjoyed a few days in this hotel, homely atmosphere, friendly and helpful staff.
shabbir
shabbir, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2024
Great location and charming decor
Camille
Camille, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Perfect
Very nice riad, if I return I will stay there again.
Alessandro
Alessandro, 2-night trip
Verified
8/10 Very good
Mar 10, 2024
Nice riad in the medina of fes. Very nice staff.
C
C, 2-night trip
Verified
10/10 Exceptional
Sep 4, 2025
This is the best hotel I’ve stayed at. They had everything ready upon arrival, they greeted us warmly and the hospitality was amazing. They made our stay in Fes stress-free, breakfast was beyond delicious and filling. Shoutout to Yousra, Hicham & Youssef for making our stay so memorable. They really treat you like family. Yousra explained Fes to us upon arrival and answered any questions we had with pleasure. I’d definitely recommend this hotel to anyone who wants to stay in Fes. And I’d definitely stay here again if I come back to Fes.
Mohammad
Mohammad, 4-night trip
Verified
10/10 Exceptional
Mar 22, 2023
Great location, staff and breakfast
Just like everyone else says…location is incredible, right in the middle of the action.
Amazing breakfast selection in their restaurant.
Tip: if you’re a light sleeper, maybe try not to get a room facing Calle Preciados, or get one higher than the second floor, it can get a bit loud from pedestrians/trucks at night
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jul 20, 2023
Le Grand Alkaraz was a perfect Riad for our family. The common areas were beautiful and the rooms inviting (with great AC). Breakfast was a highlight, as was the proximity to the Medina. We’d recommend without hesitation.