Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Bar
Non-smoking
Pet friendly
Gym
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
WiFi in the lobby
Internet in the lobby
Health club
Steam room
Free use of bicycles
Valet parking
Room service
Coffee shop/cafe
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
The current price is CNY3,770
CNY3,770
CNY4,558 total
includes taxes & fees
Aug 17 - Aug 18
Room options
Available filters for rooms
Showing 30 of 30 rooms
View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)
Suite, 1 King Bed, Accessible, Tower (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
112 sq m
1 bedroom
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds, Mobility Accessible, Tower
Room, 2 Queen Beds, Mobility Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
43 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Signature Suite, 1 King Bed, Accessible (Palace)
Signature Suite, 1 King Bed, Accessible (Palace)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
108 sq m
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom (Palace, King)
Suite, 1 Bedroom (Palace, King)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
73 sq m
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Signature Suite, 1 King Bed (Palace)
Signature Suite, 1 King Bed (Palace)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
108 sq m
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Mobility Accessible, Tower
Room, 1 King Bed, Mobility Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
43 sq m
City view
Sleeps 2
1 King Bed
View all photos for Suite, Tower (Corner with Pantry)
Suite, Tower (Corner with Pantry)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
112 sq m
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 King Bed, Mobility Accessible, Tower
Executive Suite, 1 King Bed, Mobility Accessible, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
61 sq m
1 bedroom
City view
Sleeps 4
1 King Bed
View all photos for Executive Studio, 2 Queen Beds, Tower
Executive Studio, 2 Queen Beds, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
61 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Double Beds, Mobility Accessible
Superior Room, 2 Double Beds, Mobility Accessible
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
33 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)
Family Suite, Multiple Beds (Palace, King and Two Doubles)
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
2 bedrooms
71 sq m
2 bedrooms
City view
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds
View all photos for Room, 1 King Bed, Mobility Accessible (Skyline Cathedral View)
Room, 1 King Bed, Mobility Accessible (Skyline Cathedral View)
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
33 sq m
City view
Sleeps 2
1 King Bed
View all photos for Suite, 2 Bedrooms, Corner (Corner)
Suite, 2 Bedrooms, Corner (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
Premium bedding
156 sq m
2 bedrooms
City view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Room, 2 Double Beds, Mobility Accessible (Cathedral View)
John F. Kennedy Intl. Airport (JFK) - 53 min drive
Long Island City Station - 4 min drive
Grand Central - 42 St. Station - 10 min walk
New York W 32nd St. Station - 25 min walk
51 St. Station - 3 min walk
5 Av.-53 St. Station - 3 min walk
Lexington Av.-53 St. Station - 7 min walk
Restaurants
Essen - 3 min walk
Inside Park at St Bart's - 3 min walk
Toasties - 1 min walk
Empellon - 3 min walk
Starbucks - 2 min walk
About this property
Lotte New York Palace
Lotte New York Palace offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and St. Patrick's Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 51 St. Station is 3 minutes and 5 Av.-53 St. Station is 3 minutes.
Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
Pets allowed (dogs only, up to 25 lbs per pet)*
Service animals welcome
WIFI
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 110 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Supervised childcare (surcharge)
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Facilities
Built in 1981
ATM/banking
Safe-deposit box at front desk
Garden
Health club
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Plasma television
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.
Dining
Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Utility fee: USD 28.69 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 149 per pet, per stay
Parking
Covered valet parking costs USD 110 per day
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York
Frequently asked questions
Does Lotte New York Palace offer free cancellation for a full refund?
Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Lotte New York Palace?
Yes. Valet parking costs USD 110 per day.
What are the check-in and check-out times at Lotte New York Palace?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Lotte New York Palace and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.
Are there restaurants at or near Lotte New York Palace?
Yes, Gold Room offers American cuisine.
What's the area around Lotte New York Palace like?
Lotte New York Palace is in Manhattan, a short 3-minute walk from 51 St. Station and 3 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
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Lotte New York Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
View
Lobby
Elevator
Restaurant
Bar
Bathroom
Breakfast
Reviews
10/10 Excellent
Jul 21, 2025
Beautiful hotel and will stay again next time!
Julie
Julie, 3-night trip
10/10 Excellent
Aug 6, 2025
Beautiful hotel, very convenient location, quick and efficient check-in/check-out process
Lanna
Lanna, 4-night trip
10/10 Excellent
Jul 9, 2025
Loved this hotel!
Todd
Todd, 4-night trip
10/10 Excellent
Aug 4, 2025
Loved that St Pats was right across the street!
marcelino
marcelino, 2-night trip
10/10 Excellent
Jul 26, 2025
The staff was friendly and attentive.
Therese
Therese, 3-night trip
10/10 Excellent
Jul 14, 2025
Very convenient location, rooms a bit old, but in general hotel is great
Alena
Alena, 4-night trip
8/10 Good
Jul 10, 2025
Good structure and location
Sante
Sante, 3-night trip
10/10 Excellent
Jul 11, 2025
Stayed in the Tower rooms with a view of Manhattan. loved this place. great service, great location, great hotel. very clean and iconic.
Ovsep
Ovsep, 3-night trip
6/10 Okay
Jul 27, 2025
Location
Mira
Mira, 3-night trip
10/10 Excellent
Jul 21, 2025
Awesome location, super helpful and upbeat staff, amazing view of cathedral and nice clean rooms. Oh also loved the courtyard area. Overall fabulous experience!
Kathryn
Kathryn, 3-night trip
10/10 Excellent
Jul 28, 2025
Amazing staff and service! Esp the bell staff. The courtyard and summer bar were amazing. Beautiful Hotel! Room service was divine
Regina
Regina, 3-night trip
10/10 Excellent
Aug 3, 2025
Quiet rooms
Tawnya Joanne
Tawnya Joanne, 4-night trip
10/10 Excellent
May 23, 2025
Always a great hotel at a fair price.
David
David, 1-night trip
10/10 Excellent
Jun 26, 2025
Just A1 staff helpful, great part of town and unbeliavble views over the Cathedral
Simon
Simon, 4-night trip
10/10 Excellent
Aug 4, 2025
Lotte is centrally located in midtown within walking distance to many tourist destinations. The Lotte was chosen due to Spa services located in the building and easy access by elevator.
Durant
Durant, 3-night trip
10/10 Excellent
Jul 13, 2025
Beautiful property with the perfect location. One street from St Patrick’s church and Rockefeller Center.
DANIEL
DANIEL, 3-night trip
10/10 Excellent
Aug 2, 2025
We gave stayed here many times but not recently due to the increased costs. However they offered a discounted rate of which we jumped at and we as usual extremely pleased. This is truly a wonderful hotel of which we recommend it highly.
Mark
Mark, 3-night trip
10/10 Excellent
Apr 23, 2025
Loved staying here! Great location!
Gregory
Gregory, 4-night trip
6/10 Okay
Jul 28, 2025
It had a great old school vibe. That was very much appreciated.
Jose
Jose, 2-night trip
10/10 Excellent
May 28, 2025
Centrally located, excellent staff especially the door men, great breakfast food in the restaurant well worth it
Veronica
Veronica, 3-night trip
8/10 Good
Jul 21, 2025
Friendly staff, extremely convenient. The rooms are spacious for New York but certainly not new.
Michael
Michael, 3-night trip
10/10 Excellent
May 29, 2025
Excellent location and fabulous service
Karen
Karen, 3-night trip
10/10 Excellent
Apr 15, 2025
Friendly staffs and clean facilities made the stay enjoyable.
Tae
Tae, 3-night trip
10/10 Excellent
Aug 11, 2025
While this hotel wasn’t my initial choice, I was instantly drawn in by the nostalgia of its iconic role in Gossip Girl, a show I adored growing up. Stepping inside, I was captivated by the timeless elegance of its architecture and the rich history woven into every detail. The staff provided exceptional service, warm, attentive, and genuinely welcoming, ensuring my stay was both serene and memorable. I would be delighted to make this hotel my home in New York on every future visit.
Aniya
Aniya, 2-night trip
10/10 Excellent
Jul 20, 2025
Such an amazing experience. High end luxury hotel right in the heart of manhattan. Staff is fantastic. Had a lovely concierge (Christian) who gave us great recommendations for food and entertainment in the area. Highly recommend!