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Hotel Otavalo by Art Hotels Ecuador

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Take in the views from the rooftop terrace when you stay at Hotel Otavalo by Art Hotels Ecuador. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this luxurious hotel.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Self parking
  • 24-hour room service
  • Spa services
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY1,125
CNY1,238 total
Jun 2 - Jun 3

Why we love this property

Breakfast and bites
The hotel serves up culinary joy with a restaurant, a lively bar, and complimentary full breakfast to energize each morning.
Sleep in style
Doze off beneath down comforters on pillowtop mattresses. Rooms feature blackout drapes, hypo-allergenic bedding, and 24-hour service.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Calle Vicente Ramon Roca 504, Otavalo, Imbabura

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.0 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.6 km
  • Taxopamba Waterfall - 15 min drive - 6.7 km
  • Laguna Cuicocha - 32 min drive - 15.7 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 87 min drive
  • Ibarra Station - 24 min drive

Restaurants

  • ‪Balcon de Imbabura - ‬9 min walk
  • ‪Shanandoa The Pie Shop - ‬9 min walk
  • ‪Tabascos - ‬10 min walk
  • ‪Pizzería Siciliana - ‬6 min walk
  • ‪Restaurante Aly Allpa - ‬6 min walk

About this property

Hotel Otavalo by Art Hotels Ecuador

  • Take in the views from the rooftop terrace when you stay at Hotel Otavalo by Art Hotels Ecuador. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:30 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (COP 10 per day)
    • Offsite parking within 66 ft (COP 10 per day), from 8:00 AM to 7:00 PM; reservations required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Cooking classes

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 80.0 per night

Parking

  • Self parking costs COP 10 per day
  • Parking is available nearby and costs COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Otavalo Hotel Otavalo

Hotel Otavalo Hotel

Hotel Otavalo Otavalo

Hotel Otavalo Hotel

Hotel Otavalo Otavalo

Hotel Otavalo Hotel Otavalo

Frequently asked questions

Does Hotel Otavalo by Art Hotels Ecuador offer free cancellation for a full refund?

Yes, Hotel Otavalo by Art Hotels Ecuador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Otavalo by Art Hotels Ecuador?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Otavalo by Art Hotels Ecuador?

Yes. Self parking costs COP 10 per day.

What are the check-in and check-out times at Hotel Otavalo by Art Hotels Ecuador?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hotel Otavalo by Art Hotels Ecuador and nearby?

Hotel Otavalo by Art Hotels Ecuador has spa services.

Are there restaurants at or near Hotel Otavalo by Art Hotels Ecuador?

Yes, there's an onsite restaurant.

What's the area around Hotel Otavalo by Art Hotels Ecuador like?

Hotel Otavalo by Art Hotels Ecuador is in the heart of Otavalo, a short 1-minute walk from Instituto Otavaleño de Antropología and 9 minutes' walk from Plaza de Ponchos.

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Reviews

Hotel Otavalo by Art Hotels Ecuador Reviews

9.6

Exceptional

10

Cleanliness

8.0

Location

9.8

Staff & service

9.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Best hotel and worth the money. The staff, the property and the rooms are fantastic.
Dean, 1-night trip
Verified

10/10 Exceptional

Beautiful property. Staff was lovely and service was excellent
Catherine, 2-night trip
Verified

10/10 Exceptional

Great 4 day couples trip

Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip
Elias, 4-night trip
Verified

10/10 Exceptional

Superb

Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb! The decor was exquisitely beautiful. I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.
Angélica Rodas, 1-night trip
Verified

10/10 Exceptional

The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay.
Scott, 1-night trip
Verified

10/10 Exceptional

We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.
Arthur, 1-night trip
Verified

10/10 Exceptional

We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.
Irina, 1-night trip
Verified

10/10 Exceptional

This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!
Sarah, 1-night trip
Verified

10/10 Exceptional

Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay.
Jessica, 1-night trip
Verified

8/10 Very good

The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony.
Martin, 2-night trip
Verified

10/10 Exceptional

The charm of the hotel is the reason to stay here.
Myrna, 3-night trip
Verified

10/10 Exceptional

Awesome hotel!
Juana, 1-night trip
Verified

10/10 Exceptional

Very nice hotel
Chen, 1-night trip
Verified

10/10 Exceptional

Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.
Joanne, 2-night trip
Verified

10/10 Exceptional

The property is stunning. Recent remodel is beautiful.
Dennis, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.
Joanne, 1-night trip
Verified

10/10 Exceptional

Perfect Stay

If you have the opportunity to stay at Hotel Otavalo you absolutely should! This hotel was 10/10 from start to finish. They arranged transfers to and from our hotel before we got there and helped with authentic experiences once we arrived. We were lucky enough to be there over New Years and took part in the lovely celebration they hosted. I cannot say enough good things about this place! Thank you to all the staff at Hotel Otavalo for the best welcome to Ecuador we could have imagined!!
Collien, 3-night trip
Verified

10/10 Exceptional

This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel.
Melissa, 2-night trip
Verified

8/10 Very good

Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal.
Kirsty, 1-night trip
Verified

4/10 Fair

There a loud noise and vibration that would start radomly during the night making it very difficult to sleep. The hotel was very nice, but the real purpose of a hotel is to have a place to sleep at night. That was nearly impossible.
James, 2-night trip
Verified

10/10 Exceptional

Sehr schönes und edles Hotel
Klaus-Peter, 3-night trip
Verified

8/10 Very good

El Servicio en general bueno. El personal muy amable.
Marcelo W, 1-night trip
Verified

10/10 Exceptional

Las instalaciones muy bonitas, la comida estuvo deliciosa y la atención del personal excelente
Carlos, 1-night trip
Verified

10/10 Exceptional

Todo estuvo muy bien, sin embargo dos cosas tal vez se podrían mejorar: el hotel no tiene parqueadero, por lo que podrían conseguir alguno cerca para los clientes. Otra cosa fue un poco el ruido en mi habitación que daba a la calle que es bastante transitada.
Isabel, 1-night trip
Verified

10/10 Exceptional

Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo
Maria C, 1-night trip