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Hotel Cruz del Vado by Art Hotels Ecuador

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In the heart of the city, Hotel Cruz del Vado offers a luxurious retreat with free full breakfast and dry cleaning services. Take in panoramic views from the rooftop terrace or indulge in a drink at the bar.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free bus station shuttle
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,137
CNY1,251 total
May 20 - May 21

Why we love this property

Breakfast and bistro
A free full breakfast starts each day at this hotel. Culinary adventures continue at the restaurant, and the bar offers evening refreshment.
Luxury in your room
Wrapped in soft bathrobes, guests indulge in turndown service after a day of exploration. Blackout drapes ensure deep sleep in this luxury hotel.
Luxurious rooftop views
This luxury hotel features a rooftop terrace where guests can soak in panoramic vistas and enjoy a sense of elevated tranquility.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room, 1 Queen Bed, Accessible, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 Queen Bed, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, Multiple Beds, Non Smoking

Premium Twin Room, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Twin Room, Multiple Beds, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
La Condamine y Tarqui, Cuenca

What's nearby

  • San Sebastian Plaza - 12 min walk - 1.0 km
  • Calderon Park - 14 min walk - 1.2 km
  • New Cathedral of Cuenca - 14 min walk - 1.2 km
  • Plaza Rotary Market - 15 min walk - 1.3 km
  • Río Tomebamba & Calle Larga - 13 min drive - 2.7 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.2 miles/127.5 km
  • 14n - Antonio Borrero Station - 15 min walk
  • Luis Cordero (Hermano Miguel) Station - 18 min walk
  • Gaspar Sangurima Tram Station - 18 min walk
  • Unidad Nacional Tram Station - 19 min walk
  • Parque del Molinero Tram Station - 20 min walk
  • Airport shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Framalu - ‬10 min walk
  • ‪Subway - ‬9 min walk
  • ‪Hot Dog del Tropical - ‬12 min walk
  • ‪Jodoco Belgian Brew - ‬11 min walk
  • ‪La Pergola - ‬7 min walk

About this property

Hotel Cruz del Vado by Art Hotels Ecuador

Hotel Cruz del Vado by Art Hotels Ecuador is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious hotel include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 26 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (USD 12 per day; reservations required)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Cooking classes
  • Hot springs nearby

Working away

  • Meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Art gallery on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 70 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 80 per night

Parking

  • Parking is available nearby and costs USD 12 per day (984 ft away; open 24 hours)

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Cruz Vado Cuenca

Hotel Cruz Vado

Cruz Vado Cuenca

Hotel Cruz del Vado Hotel

Hotel Cruz del Vado Cuenca

Hotel Cruz del Vado Hotel Cuenca

Frequently asked questions

Does Hotel Cruz del Vado by Art Hotels Ecuador offer free cancellation for a full refund?

Yes, Hotel Cruz del Vado by Art Hotels Ecuador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Cruz del Vado by Art Hotels Ecuador?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Cruz del Vado by Art Hotels Ecuador?

Yes, an airport shuttle is available. The charge is USD 20 per room one-way.

What are the check-in and check-out times at Hotel Cruz del Vado by Art Hotels Ecuador?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 70 (subject to availability). Contactless check-in and check-out are available.

Are there restaurants at or near Hotel Cruz del Vado by Art Hotels Ecuador?

Yes, there's an onsite restaurant.

What's the area around Hotel Cruz del Vado by Art Hotels Ecuador like?

Hotel Cruz del Vado by Art Hotels Ecuador is in the heart of Cuenca, a short 11-minute walk from San Sebastian Plaza and 16 minutes' walk from Calderon Park.

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Reviews

Hotel Cruz del Vado by Art Hotels Ecuador Reviews

9.4

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and a highlight of the stay, with many guests praising its quality and presentation. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Location
Service staff
View

Reviews

Verified

8/10 Very good

Breakfast was excellent Room was very good Good location
Jim, 1-night trip
Verified

10/10 Exceptional

The staff were excellent and very attentive throughout our stay. The room was spacious with a wonderful view of the city. Location is at walking distance from many restaurants and stores. Breakfast was very good. We would definitely stay here again if we ever re-visit the city.
Gerardo, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel. Everyone was so friendly and accommodating. The food in the rooftop restaurant was excellent. I highly recommend this hotel.
Maurice, 1-night trip
Verified

10/10 Exceptional

The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Laura, 1-night trip
Verified

10/10 Exceptional

The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Laura, 1-night trip
Verified

10/10 Exceptional

The Hotel ambiance is really Beautiful, the location is very convenient, you are close to the main sites of Cuenca, all of them walking distance. The staff are very nice, courteous and kind. Recommended to anyone wishing a great place to stay in Cuenca.
Raul, 4-night trip
Verified

10/10 Exceptional

The hotel and staff was fantastic! I have only wonderful things to say about the hotel and staff. However, the breakfast was not very good. I would eat elsewhere. We did not have dinner there for that reason but aside from that. 5 stars.
Ronald, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel

The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
This was photo from the rooftop with no filters!
Johnny, 1-night trip
Verified

10/10 Exceptional

Hotel staff were amazing. Very helpful. From the front desk to the restaurant staff! All lovely! The hotel itself is a gem! Small, quiet, beautiful. The rooms were very clean, the bed was heaven! We had complimentary breakfast and it was delicious. The restaurant is a rooftop with a gorgeous view!!! The hotel is walkable to all the touristic areas. It is not in the middle of the crowded areas which I appreciated very much. The only thing to keep in mind is that they have no parking insite. But this is not uncommon in the downtown area. There is a parking site at walking minutes and the hotel staff helps with the luggage there. Not a deal breaker at all. I would definitely stay here again.
Ruth, 1-night trip
Verified

10/10 Exceptional

Absolutely stunning hotel, the staff is very helpful and friendly, the breakfast in bed was amazing. An absolute must try for anyone visiting Cuenca.
Herbert, 1-night trip
Verified

10/10 Exceptional

Best stay at a hotel we've had!!!
Ramsey, 3-night trip
Verified

10/10 Exceptional

Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here.
Yenifer, 1-night trip
Verified

10/10 Exceptional

Beautiful! Great service
Maria, 2-night trip
Verified

10/10 Exceptional

Stunning stay, with great service. Excellent environment and decoration.
MARIA, 1-night trip
Verified

10/10 Exceptional

Great place ! Awesome service , Gustavo and Cristina were very helpful all around! Great food at the rooftop and great location ! Great price ! Highly recommended!
Daniel, 1-night trip
Verified

10/10 Exceptional

Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
andrea, 1-night trip
Verified

4/10 Fair

The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not "private balcony" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the "historic building" which is built on. So you are paying pretty much a 5 star hotel for a "nice room" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Anouar, 2-night trip
Verified

10/10 Exceptional

Muy bonito, súper limpio, el cuarto hermoso pero pequeño, al rededor del hotel, el área no es tan buena q se diga.
Mariela, 1-night trip
Verified

8/10 Very good

Buen Hotel
Edgar, 2-night trip
Verified

10/10 Exceptional

Excelente

Excelente
Gandy, 2-night trip
Verified

6/10 Good

Pésima ubicación

La ubicación es pésima porq no se puede llegar en el auto, hay que subir caminando y no hay donde estacionar. Después cuando llegamos no nos abrían la puerta tuvimos que esperar mucho tiempo para que nos abran!
Erika, 2-night trip
Verified

10/10 Exceptional

Excelente
Amanda, 1-night trip
Verified

10/10 Exceptional

Excelente
Trotsky Leonidas, 1-night trip
Verified

8/10 Very good

Muy lindo hotel ubicado en el centro de cuenca. Lo único negativo es que tienes que caminar dos cuadras para parquear el carro.
RICARDO, 2-night trip
Verified

10/10 Exceptional

Hotel Cruz del Vado, it´s the best option in the town.
Juan, 2-night trip