Fabulous stay. Extremely aware of food allergies or restrictions. Loved everything about this trip.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 2 日
Francisco
Francisco,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Siddharth
Siddharth,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Cosas a mejorar
La verdad es el hotel necesita mantenimiento, sobretodo las habitaciones y los baños. Tres días y no nos dieron toallas de mano ni amenidades. El personal muy amable, sobretodo, Jesús (bellboy). Al momento de hacer el check in te reciben con bombo y platillo salvo la persona que nos tocó en recepción que tenía una pésima actitud. Buenos alimentos y bebidas sobretodo en el restaurante Zen.
DANIEL
DANIEL,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Karla
Karla,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Hardik
Hardik,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Erick Heberto
Erick Heberto,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
ARTURO
ARTURO,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
leonel
leonel,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Everything was a delight. Family enjoyed it. Great for kids. Drinks were not that great, but overall was fantastic
Jaswinder
Jaswinder,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Negativo
It's uncomfortable that as soon as you arrive to check in, they approach you to falsely schedule you to purchase their timeshares or vacation plans
María Concepción
María Concepción,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Sebastian
Sebastian,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Lisa
Lisa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
2025 experience
The hotel is nice and clean. The staff trues to be helpful. The food is absolutely awful especially by the food. Breakfast is descent, lunch buffet is ok and restaurants for dinner are ok too. The alcohol and thw juices are all water down...The pool is lively with dj and entertainment throughout the day. They also have shows everynight which is entertaining. The hotel has a member clientele so of course they take priority when it comes to pool seats, etc. The restaurant's dont take reservations except for the tepanyaki so expect to have an hour wait. Overall I would gove it a 5/6 out of 10.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
真实旅客
5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
Justin
Justin,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
Rooms were nice except hard beds. Service was superb from workers, pools were small & resort lacks “fun”. Food was terrible. Beautiful property though but too far from downtown, needs a gold coarse & bigger pools
JULIE
JULIE,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Just got back from a week at the Hard Rock. I’m not typically an all inclusive traveller but our experience there was incredible. Best part of the trip was all of the incredible staff. Special shout outs to Gustavo in concierge and Dustin and Salvador who took great care of us everyday. Everytime we needed anything they were on it. Added bonus was the whale watching from our patio every morning and evening!
Patricia
Patricia,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Diana
Diana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Pool entertainment - Milly, Lorie and Katy were fantastic! The bell staff (Richie) was super helpful when our airport transfer was running late.
Dining was fab and every staff member we encountered there was friendly and helpful.
Only downside- super aggressive time share pitch at arrival AND departure. That was a bit much.