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Hotel Serrano

3.0 star property
Martins hotel with outdoor pool

Choose dates to view prices

Hotel Serrano offers a warm welcome with a breakfast buffet and convenient dry cleaning/laundry services. Stay connected with in-room WiFi, dive into the outdoor pool or relax by the children's pool while enjoying free self parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Children's pool
  • Room service
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Children's pool
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, blackout drapes, free WiFi

Basic Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, desk, blackout drapes, free WiFi

Basic Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub | Minibar, desk, blackout drapes, free WiFi

Luxury Room, Jetted Tub

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Room

Presidential Room | Minibar, desk, blackout drapes, free WiFi

Presidential Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Hotel Chalé Lagoa dos Ingás
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 57 reviews
Hotel Chalé Lagoa dos Ingás
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About the neighborhood

Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Restaurants

  • ‪#54 (ar. - ‬12 min walk
  • ‪digital concert so - ‬10 min walk
  • ‪LamenRDR - ‬12 min walk
  • ‪restaurante e petiscaria sabor da serra - ‬2 min walk
  • ‪Ki-Delicia Lanches - ‬1 min walk

About this property

Hotel Serrano

Hotel Serrano is a great choice for a stay in Martins. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 91 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.

Also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serrano?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Serrano?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Serrano and nearby?

Hotel Serrano has an outdoor pool.

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Hotel Serrano Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and service
Tom, 1-night trip

8/10 Very good

Cafe bom.
José Anchieta, 1-night trip

8/10 Very good

No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Cristiana, 1-night trip

8/10 Very good

Primeira
Roberto, 2-night trip

10/10 Exceptional

muito boa e bem localizada
Roberto, 2-night trip

10/10 Exceptional

Muito boa super recomendo ótimo hotel atendimento muito bom
Genilson, 3-night trip

10/10 Exceptional

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Luziene, 2-night trip

10/10 Exceptional

10 de 10

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.
Dulceana, 2-night trip

10/10 Exceptional

Voltaria com certeza

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.
Erika C D R, 2-night trip

10/10 Exceptional

Excelente, maravilhoso, magnífico exuberante, irra

Muito boa, tempo bom Hotel maravilhoso
Marco, 2-night trip

10/10 Exceptional

Ótimo

Muito bom
Mateus, 2-night trip

6/10 Good

Hospedagem dia das mães.

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
1-night trip

6/10 Good

Hotel precisa de manutenção

A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.
Renata P, 1-night trip

6/10 Good

Viagem

A estadia foi razoável, é preciso que renovem os colchões dos quartos, estão desgastados e desconfortáveis.
Divanete dos Santos Felix, 2-night trip

8/10 Very good

Greg Lima

Surprendeu me achei que os quartos fossem menores mais para dois adultos, muito bom havia espelho grande, cabide, mesinha, na cabiceira da cama é possivel desligar as luzes,tem chuveiro aquecido, rede de balanço la é como fosse um condomínios fechado onde cada casinha é um quarto.Achei criativo colocar nome de frutas nas portas.Hotel é bem central perto de tudo!
2-night trip

10/10 Exceptional

Boa estadia. Recomendadíssimo!!
GUTEMBERG, 2-night trip

8/10 Very good

Razoável.
FERNANDO, 2-night trip

8/10 Very good

Hotel mediano

O hotel é bom e grande, achei o quarto um pouco pequeno e na pia do banheiro tinha um vazamento mas nada que pudesse prejudicar ficar no quarto. Sobre a reserva o quarto que fiquei foi diferente da foto. Café da manhã é bom, porém os garçons que ficam lá pra dentro da cozinha e caso você precise de algo precisa chamar para eles vim, sendo que deveria ficar pelo menos 1 na recepção. Sem falar da pulseira que eles dão quando você chega e só querem que tirei depois que você for embora. ( Pulseira de park aquático).
Leizia, 4-night trip

8/10 Very good

Boa. Café bom, senti falta de frutas, especialmente as da regiao.
LUCIA, 1-night trip

10/10 Exceptional

Estadia tranquila e confortável

Pousada limpa, organizada e quartos confortáveis. Único problema, foi um vazamento de água próximo a pia do banheiro, mas não afetou em nada. Café da manhã muito bom e ótima variedades.
Zaria, 1-night trip

10/10 Exceptional

Boa hospedagem

Bem central, boas acomodacoes.
Magno C, 1-night trip

10/10 Exceptional

Muito bom
Rodrigo Neves da Silva, 1-night trip

8/10 Very good

Surpreso

Fiquei surpreso, hotel está bem conservado, boas instalações e uma área verde excelente. A localização é top a melhor de Martins Excelente café da manhã
Francisco, 4-night trip

10/10 Exceptional

Incrível
Luzineide Leonardo, 2-night trip

6/10 Good

Chuveiro péssimo! Demais instalações ótimas!

O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!
Emmanuelli, 1-night trip