Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan
wing shan,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Very modern , clean , different restaurants and warm atmosphere
Mehmet
Mehmet,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Hyunju
Hyunju,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.