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Hotel Castillo Resort

3.5 star property
Family-friendly hotel in San Gil with spa and free water park

Choose dates to view prices

Photo gallery for Hotel Castillo Resort

Outdoor spa tub
Desk, iron/ironing board, free WiFi
Reception
Exterior
Interior
By the river, Hotel Castillo Resort offers a serene escape with free breakfast and access to a water park. Unwind at Cielo y tierra spa or lounge by the outdoor pool with sun loungers and umbrellas. Guests rave about their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Children's pool
  • Waterslide
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 King Bed, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Double Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Quadruple Room, Multiple Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Triple Room, Multiple Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Bed

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The price is CNY117
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Nov 22 - Nov 23
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About the neighborhood

Map
Carrera 12 #7-70, San Gil, Santander, 684031

What's nearby

  • El Puente Shopping Center - 5 min walk - 0.5 km
  • Gallineral Natural Park - 6 min walk - 0.6 km
  • Parque Gallineral - 8 min walk - 0.7 km
  • San Gil Cathedral - 10 min walk - 0.9 km
  • Hill of the Cross - 10 min walk - 0.9 km

Restaurants

  • ‪Juanmar Restaurante - ‬7 min walk
  • ‪Kafé Loma Verde - ‬7 min walk
  • ‪Pizzeria 7 Tigres - ‬9 min walk
  • ‪Salon de onces Monterrey - ‬6 min walk
  • ‪Subway - ‬6 min walk

About this property

Hotel Castillo Resort

Bring the family when you stay at Hotel Castillo Resort and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights include an outdoor pool, a bar/lounge, and a children's pool.

At a glance

DONE

Hotel size

    • 142 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool

What to do

  • Ecotours nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Ziplining nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Waterslide
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Heaven and earth. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is limited hot water on site.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Castillo Resort San Gil
Castillo San Gil
Hotel Hotel Castillo Resort San Gil
San Gil Hotel Castillo Resort Hotel
Hotel Hotel Castillo Resort
Castillo
Hotel Castillo Resort Hotel
Hotel Castillo Resort San Gil
Hotel Castillo Resort Hotel San Gil

Frequently asked questions

Does Hotel Castillo Resort offer free cancellation for a full refund?

Yes, Hotel Castillo Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Castillo Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Castillo Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Castillo Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Castillo Resort?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 1:00 PM.

What is there to do at Hotel Castillo Resort and nearby?

Have fun with nearby activities like boat tours, rafting, and rock climbing. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Castillo Resort also has a waterslide and spa services, as well as a garden.

Are there restaurants at or near Hotel Castillo Resort?

Yes, there's an onsite restaurant that offers local and international cuisine.

Does Hotel Castillo Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Castillo Resort like?

Hotel Castillo Resort is located by the river, a short 5-minute walk from El Puente Shopping Center and 10 minutes' walk from San Gil Cathedral.

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