We left a coat in the room, but when i called them, 3 times because they said they'd call me back but never did, they couldn't find it. How could they not find it, it was in the closet. I'm sure the cleaning staff took it. That doesn't say much about their employees.
We asked for an extra luggage holder, but the desk employee didn’t know what that was or where to look for one. The room was okay and the location was great for what we needed. Close to shopping and restaurants. We are from Oregon, so the highlight was eating at Cracker Barrel, lol.