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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with outdoor pool, near Hanes Mall

Choose dates to view prices

Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible - 1 King

Premium bedding, desk, laptop workspace, soundproofing

Accessible - 1 King

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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7.8 out of 10, Good, 1,000 reviews
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About the neighborhood

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Adventure Landing Winston-Salem - 8 min walk - 0.7 km
  • Truist Stadium - 5 min drive - 6.4 km
  • Benton Convention Center - 6 min drive - 7.1 km
  • Wake Forest University - 9 min drive - 10.4 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • High Point Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪The Cookie House - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Whataburger - ‬18 min walk

About this property

Best Western Plus Hanes Mall Hotel

  • When you stay at Best Western Plus Hanes Mall Hotel, you'll be just a 5-minute drive from Hanes Mall and Wake Forest University Baptist Medical Center. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, this hotel is within a short drive of Wake Forest University. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hanes Mall

Best Western Mall

Best Western Plus Hanes Mall

Best Western Plus Hanes Mall Winston-Salem

Best Western Plus Hanes Mall Hotel Hotel

Best Western Plus Hanes Mall Hotel Winston-Salem

Hanes Hotel

Hanes Mall Hotel

Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Is there a pool at Best Western Plus Hanes Mall Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Hanes Mall Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Hanes Mall Hotel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Best Western Plus Hanes Mall Hotel and nearby?

Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness center.

What's the area around Best Western Plus Hanes Mall Hotel like?

Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.

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Reviews

Best Western Plus Hanes Mall Hotel Reviews

7.6

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Shower
Parking
Vat
Hospital

Reviews

Verified

10/10 Exceptional

Hotel was clean and quiet! Breakfast was a great convenience since we were snowed in!
Merrill, 3-night trip
Verified

8/10 Very good

Room clean and staff very kind
Ljiljana, 1-night trip
Verified

10/10 Exceptional

Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Karla, 3-night trip
Verified

10/10 Exceptional

Friendly staff, warm clean room, and close to my place of employment.
Patricia, 1-night trip
Verified

10/10 Exceptional

Clean and good breakfast friendly staff
Raymond, 2-night trip
Verified

10/10 Exceptional

room was clean! staff were very friendly and helpful !!
Kevin, 3-night trip
Verified

8/10 Very good

The breakfast was good. The toilet in our room was backed up and leaking water on the bathroom floor. We had to put towels on the floor just to wash our hands in the bathroom. The staff were extremely nice but the bathroom made me not want to stay there again. The room was clean but I couldn’t get over the bathroom issues.
Sherri, 1-night trip
Verified

8/10 Very good

Very convenient and comfortable stay.
Natasha, 3-night trip
Verified

2/10 Poor

Room and walls and mold Staff except morning was good Kids running up and down the hallway and running out the hotel
Mary-Ashleigh, 1-night trip
Verified

10/10 Exceptional

Nice place to stay during my travels, breakfast was nice
Kenny, 1-night trip
Verified

8/10 Very good

Clean hotel with very friendly staff!
Deborah, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!
Cristina, 3-night trip
Verified

10/10 Exceptional

good breakfast. Not to happy I was put into handicap room but overall the room was clean
Elaine, 1-night trip
Verified

10/10 Exceptional

Clean and comfortable with professional staff.
Kenneth, 2-night trip
Verified

10/10 Exceptional

Great location
John, 5-night trip
Verified

10/10 Exceptional

Great staff/great breakfast
Elven, 1-night trip
Verified

10/10 Exceptional

Always nice, clean and calm when I come here. Great staff as well.
Kenny, 2-night trip
Verified

10/10 Exceptional

Breakfast was one of the best i ever had at a hotel
Michael, 1-night trip
Verified

8/10 Very good

Beds very comfortable. Good location.
Bonnie, 4-night trip
Verified

10/10 Exceptional

Great food and service
Elven, 1-night trip
Verified

8/10 Very good

Was clean and comfortable, a little dated but would stay again.
Leslie, 1-night trip
Verified

8/10 Very good

Small parking lot but not a deal breaker as there was a small convention. One of the elevators was down but was fixed few days later. My room had a jet tub which wouldn't plug Rm#527, so was not able to use function. Overall staff was friendly, room was clean and comfortable. I would book again.
Annette, 8-night trip
Verified

10/10 Exceptional

Very nice breakfast.
Sandra, 2-night trip
Verified

10/10 Exceptional

It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
John, 7-night trip
Verified

8/10 Very good

Good Stay

Our stay here was very nice! Clean and comfortable. Close to a lot of things. Just wish the pool would have been open (closed for cleaning…front desk said it was a weird color). And it smelled like there was a Chinese restaurant on the 5th floor (not complaining…just very strong smell).
Jennifer, 1-night trip