At The Balmoral Hotel, experience the warmth of Durban in style. Enjoy a meal at the on-site restaurant offering Halal dishes, take in breathtaking views from the terrace, and stay connected with free WiFi. Previous guests loved this upscale family-friendly hotel's attentive service.
Reviews
7.87.8 out of 10
Good
Popular amenities
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant
Breakfast available
24-hour room service
Babysitting
24-hour business center
Business center
Airport shuttle
Casino shuttle
Terrace
24-hour front desk
For families (6)
Babysitting (surcharge)
Refrigerator
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY384
CNY384
CNY441 total
includes taxes & fees
Jun 1 - Jun 2
Why we love this property
Halal food delight
The hotel restaurant serves authentic Halal dishes to satisfy global palates. A buffet breakfast starts each day with tempting flavors.
Midnight snack paradise
Blackout drapes ensure uninterrupted slumber in these elegant rooms. When hunger strikes at odd hours, 24-hour room service and minibars deliver.
Durban International Convention Centre - 15 min walk - 1.3 km
Durban Beach - 4 min drive - 2.9 km
uShaka Marine World - 4 min drive - 2.2 km
Getting around
King Shaka Intl. Airport (DUR) - 33 min drive
Airport shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Skippers Fish & Chips - 1 min walk
Chicken Tikka Palace - 3 min walk
Island Style - 7 min walk
Joe Cool's - 9 min walk
Roma Revolving Restaurant - 16 min walk
About this property
The Balmoral Hotel
The Balmoral Hotel puts you in a great location, within just a 10-minute walk of Golden Mile and Durban Funworld. Guests will have free perks like WiFi, valet parking, and self parking. Also, Durban International Convention Centre and uShaka Marine World are just a 5-minute drive away.
At a glance
DONE
Hotel size
95 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
No cribs (infant beds)
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Limited self and valet parking on site
Free offsite parking within 1 mi
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Casino shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Traveling with children
Supervised childcare (surcharge)
What to do
Beach access
Discount at nearby fitness center
Bicycle rentals nearby
Golfing nearby
Scooter/moped rentals nearby
Skydiving nearby
Whale-watching nearby
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Shared accommodations
Special features
Dining
Onsite venue - This restaurant specializes in Halal dishes and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 185 per person
Airport shuttle service is offered for an extra charge of ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
Casino shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Airport shuttle service for children costs ZAR 50 (one-way)
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban
Frequently asked questions
Does The Balmoral Hotel offer free cancellation for a full refund?
Yes, The Balmoral Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Balmoral Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Balmoral Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by The Balmoral Hotel?
Yes, an airport shuttle is available. The charge is ZAR 470.00 per vehicle one-way.
What are the check-in and check-out times at The Balmoral Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at The Balmoral Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) is nearby.
What is there to do at The Balmoral Hotel and nearby?
Have fun with nearby activities like cycling and skydiving, and practice your swing on the nearby golf course.
Are there restaurants at or near The Balmoral Hotel?
Yes, there's an onsite restaurant that offers Halal dishes.
What's the area around The Balmoral Hotel like?
The Balmoral Hotel is located near Golden Mile in Durban Beachfront, a short 5-minute walk from Durban Funworld and 17 minutes' walk from Durban International Convention Centre.
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Reviews
The Balmoral Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Location
8.2
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jul 15, 2025
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Apr 4, 2025
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Overall, this is a good property in a sketchy area. The staff is friendly.
Javid Jameel
Javid Jameel, 10-night trip
Verified
8/10 Very good
Dec 2, 2025
The hotel is in desperate need of a makeover. The rooms are clean, the water is hot, but the faucet can be replaced. You have to turn the knob around 5 full times before the water comes out. Then it's not even a smooth stream, but a multi angle spread. My room was located in the middle of the building between the stairs and the elevator. There are seats in front of my door, so it can get pretty noisy even late into the night. The area where the building is located is good....right in front of the beach with lots of food options. The staff were great!
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Jun 17, 2025
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
William
William, 9-night trip
Verified
8/10 Very good
Sep 29, 2025
The Balmoral Hotel is a bit dated but clean. In my room the AC didn't initially work but two quick visits from staff and that was remedied. The bathroom is VERY TINY and the shower/tub requires a big step up to get in and out.
The Balmoral is right on the beach and has lots of restaurants nearby which is convenient. There are vendors who set up at the beach too. Note the sockets are different than in other parts of South Africa. I didn't have the correct adapter here when I did in Cape Town and Sodwana Bay.
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Aug 25, 2023
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Rabia
Rabia, 10-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Hotel stay was comfortable with a good breakfast option
Clean rooms and all amenaties was supplied
Elmarie
Elmarie, 6-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Good hotel at South Beach
Gardy
Gardy, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Had a great time and they treated us Comrades runners well.
David
David, 5-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Lihor
Lihor, 4-night trip
Verified
2/10 Poor
Sep 7, 2025
Arrived after a 29 hour flight from USA
In checking in they did not find my booking which i had done online and later told that their system had nit updated,this booking was done a month prior and should have updated.Got my room after this delay and
Pushed a heavy trolley to 3 rd floor where I discovered the room was not made and the former occupants still had things there and they were late to check out.How could the room be declared clean in the system
Took more than 20 minutes to be moved to another room
Found the room already open and the manager forgot to give me room keys
Went down again to collect keys
Came back twice and keys were not working
At night there was extremely loud music and partying till 4 am right across the hotel
Never had a minute of sleep
Why can't the hotel work with local authorities to limit the time that people can play music at the beach
This was my worst experience at a hotel and was planning to bro g a group of friends from USA and I will not subject them to this standard
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Foi tudo perfeito, equipe cordial
Luís Fernando
Luís Fernando, 4-night trip
Verified
10/10 Exceptional
Nov 26, 2021
Beach Proximity
Amazing staff and service at the hotel
The added view and proximity to the Beach was just an icing
Nicholas
Nicholas, 5-night trip
Verified
8/10 Very good
Sep 7, 2021
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Msawenkosi
Msawenkosi, 1-night trip
Verified
2/10 Poor
Aug 6, 2021
Skip this place
A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Norberto
Norberto, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2021
nice stay for older building
Verified traveler
1-night trip
Verified
8/10 Very good
Jun 5, 2021
Family of 3 vacation
The Balmoral gives value for money but the infrastructure is quite old.
Verified traveler
2-night trip
Verified
8/10 Very good
Jan 27, 2020
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 12, 2020
Amazing
Bongiwe
Bongiwe, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2020
Value for Money
Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
gregg
gregg, 1-night trip
Verified
8/10 Very good
Nov 24, 2019
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Verified traveler
2-night trip
Verified
2/10 Poor
Nov 21, 2019
Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Russell
Russell, 3-night trip
Verified
10/10 Exceptional
Nov 19, 2019
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stuart
Stuart, 3-night trip
Verified
4/10 Fair
Aug 15, 2019
Noise is a problem
Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed