We booked the room through Hotels.com for over $300 so that we could attend a concert at Ozarks Amphitheater on July 4th. We arrived by 3pm on the 4th and checked in and proceeded to leave to eat and go to our concert. When we returned later that night, the room, there was dirt and rocks on the floor, the Handicapped toilet seat was so loose it was falling off the toilet and the clean towels were on the sink, not the towel rack. My pregnant fiancé almost slipped and fell in the shower because the drain on the tub didn't drain properly and when I took a shower, I almost slipped and fell. We FINALLY were able to lie down and attempt to sleep, but the mattress was horribly sunken, and the people upstairs were moving around quite aggressively upstairs into the early morning hours, so NEITHER of us were able to sleep. Then Saturday, we went to have breakfast in the hotel dining area a little after 8am, and the food was almost gone, so I asked if housekeeping would clean our room and replace fresh towels, to which I was told they would, so we went to get in our vehicle to start our day, and someone had parked extremely too close to the drivers side door, so I had to climb in the passenger side to operate the vehicle. We arrived on Saturday night to a room that hadn't been touched by housekeeping and had to endure another night of inconsiderate folks in the parking lot and upstairs, Sunday we just picked up and left--I checked out online I was SO disgusted. I wont stay there again.
