Service was great, especially Dawa at Ellyngton’s breakfast. The room was clean and neat, but the curtains were broke and the bathroom vanity needed replacing. Was not a fan of the jazz music in the lobby. I have always wanted to stay at the Brown Palace and finally did. Hoping I can do it again soon.
Jayne
Jayne,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 15 日
Unexpected visitor…
We woke up to a mouse running around on the floor in the middle of the night! Then we spotted his house in the northeastern floor board the following morning. Yikes! Also it took about 40 minutes for the valet to find our car during our departure. Yea service staff was generally unfriendly.
Mia
Mia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Gregory
Gregory,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Aimee
Aimee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Joseph
Joseph,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 26 日
Very bad! Stay away!!!
Absolutely terrible experience. I had parcels sent to the hotel in advance for a conference and the parcels couldn't be found for more than a day.
The first room they gave me had been renovated the last time about 50 years ago. After I complained they gave me a bigger one. Not a better one. The room had a wardrobe with sliding doors. One door was missing, so you looked the whole day into an open wardrobe. I asked them about the door and they said, someone smashed the door and the door hadn't been replaced so far.
On top they had a super loud air conditioning in the room. I measured the noise with my iPhone. It said 58 db. Day and night. No possibility to switch it off. Can you imagine to sleep with that noise? I told the room service about that and they said, they could bring me a bottle of champagne in exchange for the noise but the noise couldn't be changed.
BTW: room service forgot to make my room the first day, so I had to remind them in the late afternoon to finally do my room and on top they didn't clean the floor. There was dirt in the room on the carpet and also in front of my room and it stayed there for incredible four days. And the worst is: nobody takes responsibility. On day two I wanted to talk to a manager. The receptionist went to the back and came back after 10 minutes to tell me that there is no manager on duty and she would be the one. That can't take ten minutes. Obviously the person in charge was not willing to come to the front desk and help me.
Michael
Michael,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Beautiful, Classic Colorado!
This historic hotel is phenomenal! Great service and amenities!
Alison
Alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Wendi
Wendi,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Brigitte
Brigitte,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
james
james,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Historical Pictures
Stephen
Stephen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Jagan
Jagan,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 4 日
We had two rooms. The heat would not go above 67 degrees. It was extremely cold. Bathroom fixtures were broken making it hard to regulate heat in the shower. I do not recommend this place. Too bad...
Michael
Michael,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 2 月 1 日
Meh not quite what I expected.
Skyler
Skyler,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Leesha
Leesha,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
This place is magical! The updates over the decades have not detracted from the original grandeur. The service was great, the room was delightful, everything was well maintained. Can’t wait to return!