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Polo 15

3.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Polo 15

Outdoor pool, sun loungers
Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets
Comfort Penthouse, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Room, 1 Queen Bed (Balcony) | Balcony
Courtyard
Just a short walk from Mamitas Beach, Polo 15 invites you to unwind with an outdoor pool and sun loungers. Savor the laid-back atmosphere, connect with in-room WiFi and enjoy convenient laundry facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Air conditioning
  • Self-serve laundry
  • Barbecue grills

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Studio

Individually furnished, blackout drapes, free WiFi, bed sheets

Standard Studio

Highlights

Individually furnished
Air conditioning
Kitchenette
Flat-screen TV
Clothes dryer
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Penthouse, 1 Bedroom

Comfort Penthouse, 1 Bedroom | Individually furnished, blackout drapes, free WiFi, bed sheets

Comfort Penthouse, 1 Bedroom

Highlights

Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Balcony)

Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets

Basic Room, 1 Queen Bed (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Clothes dryer
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Multiple Beds

Deluxe Studio, Multiple Beds | Individually furnished, blackout drapes, free WiFi, bed sheets

Deluxe Studio, Multiple Beds

Highlights

Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km
  • Punta Esmeralda Beach - 6 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

  • ‪Crisol - ‬5 min walk
  • ‪Quadra Café - ‬4 min walk
  • ‪Tropical Tacos - ‬4 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪El Arabe - ‬4 min walk

About this property

Polo 15

Polo 15 offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. Also, Quinta Avenida and Playacar Beach are just a 5-minute drive away.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms

Parking

    • No onsite parking
    • Street parking available

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Beach nearby

Services

  • Laundry facilities
  • Pool loungers

Facilities

  • An outdoor pool
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Kitchenette

More

  • Housekeeping (once per stay)
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: USD 100.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property only accepts cash.
Cashless transactions are available.

Also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Polo 15 offer free cancellation for a full refund?

Yes, Polo 15 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Polo 15?

Yes, there's an outdoor pool.

Are pets allowed at Polo 15?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Polo 15?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Polo 15?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Polo 15 and nearby?

Polo 15 has an outdoor pool.

Does Polo 15 have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a coffee maker.

What's the area around Polo 15 like?

Polo 15 is a short 13-minute walk from Playa del Carmen Main Beach and 11 minutes' walk from Mamitas Beach.

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Polo 15 Reviews

Reviews

7.8

Good

6.0/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Close to the beach and 5th ave
Roger, 4-night trip

10/10 Exceptional

Pleasant

My room was lovely, nice and quiet neighborhood
Pamela, 6-night trip

10/10 Exceptional

J’ai annulé et changer d’hôtel après une nuit
Isabelle, 10-night trip

2/10 Poor

Sebastian, 3-night trip

8/10 Very good

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Marcos, 5-night trip

8/10 Very good

5-night trip

10/10 Exceptional

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
4-night trip